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Clair de Lune Reviews

4.5 Rating 1,040 Reviews
85 %
of reviewers recommend Clair de Lune
4.5
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Clair de Lune Reviews

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Phone:

0161 491 9800

Email:

customerservices@clair-de-lune.co.uk

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The cutest little star wrap. Love it!
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
I recently bought the Star Blanket 6-12 months as it only comes in 2 sizes. Unfortunately when we tried it on our 7 month old average build granddaughter who we care for it was too small so was a little disappointed that she wont get any wear out of it. Fantastic idea but wish there were more sizes to choose from
Helpful Report
Thank you so much for the review. We pride ourselves on our products and service and love to hear customer feedback. This has been noted. Many Thanks The Customer Service Team :)
The moses baskets are beautifully made and are clean and stable. We chose beige for the colours and we're really pleased we did as they look lovely. The delivery time was ok too and we'll definately be ordering from here again seeing as we have twins on the way!
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
I had a problem with delivery firm who appeared to have misplaced item and customer services were amazing. Kept me informed and finally sorted it all out and I received a beautiful moses basket and stand which is really gorgeous. This is the second thing I have ordered and both have been of good quality and would definitely recommend the company to everyone.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Lovely gift for my sister and her first baby. Easy to build, great quality and so cute !
Helpful Report
Thank you so much for the lovely review and picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Such a beautiful mosses basket,The shade of green I picked looks absolutely stunning in person and goes so well with my bedroom colours and baby loves being in there
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Gorgeous moses basket
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
A beautiful and elegant bed for my baby boy to sleep in a fantastic and reasonable price product Thank you
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Beautiful Moses basket and frame so perfect for My new grandson you certainly get what you pay for worth every penny keep up the Great work will definitely be a repeat customer.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Excellent purchase of a Moses basket in the sale. Excellent quality and easy ordering and delivery
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
So pleased with our Dimple Wicker Bassinet, itโ€™s beautiful and great quality fit the price. Canโ€™t wait to put it use! Will definitely be purchasing further items from Claire de Lune in the coming months.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Beautiful Moses Basket, Excellent quality!
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Lovely quality blankets, will definitely buy again!
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
The moses basket was such good quality, excellent material and just perfect, thankyou so much.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Ordered the most gorgeous moses basket recently for my baby girl which I'm expecting in March, not received the order yet as order was only placed recently but can't wait to see it!! Was recommended from a friend who got their moses basket from here too and was absolutely perfect!!
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Speedy delivery and delighted with the quality of the Organic Palm Moses Basket and sheets. And the baby loves it too!
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
No correspondence on a very late delivery . We had to constantly chase . Having to arrange our own collection of the item . Just emails replying saying sorry Do not rely on anything arriving from this company ! Terrible service . Not bothered with customers .
Helpful Report
Thank you for taking the time to share your opinions. We would be happy to discuss this with you in more detail. Please feel free to contact us at customerservices@clair-de-lune.co.uk. Kind regards, Clair de Lune Customer Service Team
Absolutely perfect ๐Ÿ˜
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
I'm yet to receive my order. It was supposed to arrive 5 days ago. I've been chasing the delivery company ever since. So the delivery arrangements appear inadequate to me. I'm due to give birth next week. I ordered a mattress for my moses basket and really relied on a quick delivery.
Helpful Report
Thank you so much for the review. We pride ourselves on our products and service so we're sorry to hear about the experience you've had with us. If you could email customerservices@clair-de-lune.co.uk, we will do our best to resolve this issue for you ASAP. Many Thanks The Customer Service Team :)
Really lovely moses basket, would definitely recommend.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Clair de Lune is rated 4.5 based on 1,040 reviews