Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 1,042 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Phone:

0161 491 9800

Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 3rd August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased for my niece's first child... delivery was fantastic, Moses basket is beautiful she is delighted with it.”

Helpful Report

“Purchased a pram parasol, amazing quality and perfect price. Delivery was fast and nicely packed ❤️ Many thanks to everyone at Clair de Lune x”

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“Such a lovely company very reliable lovely stuff ordered a Moses basket from them it’s absolutely beautiful! Inside they gave us a free gift and a lovely card great customer satisfaction thank you.”

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“As seems to be the common there, Jessey from customer service was particularly efficient and helpful. She resolved all the issues we had. It’s such a shame the company use FedEx who create more of the problems when the products are good value and the staff seem to care too!”

Helpful Report

“I had a problem with a Moses basket mattress and I emailed thinking I would get a reply in a weeks time or longer like other retailers but I got a reply the same day from Jessey James, the service was excellent. I was sent out a new mattress with Moses sheets thrown in for free, the new mattress arrived the next day. Superior service and will continue to be a customer to Clair-De-Luna with fantastic members of staff like Jessey.”

Helpful Report

“I have never received customer service to this level or standard - ever. Jesse has been so professional, helpful, and has taken my query very seriously and also acted so quickly to resolve my issue. Well done Jesse you deserve a medal (or maybe a raise) Kind Regards Catherine”

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“Very good customer service! I was missing parts, emailed them and it was sent out 1st class that day. Very quick and helpful customer service.”

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“I contacted Clair De Lune today regarding missing parts to a crib that I ordered through a 3rd party provider. I was worried that it wouldn't be resolved as I had failed to get through to anyone at the company I ordered from. Jessey from customer service at Clair-De-Lune really helped me. She took details and arranged delivery for a new crib tomorrow and the collection of the partial box contents of the crib I received. It was so easy to get assistance and such a pleasure to deal with such a great employee.”

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“Thank you so much Jessey for your help, kindness.”

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“Thank you so much Jessey James for your help and support. You were so kind and helpful. I'm so grateful thank you.”

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“Delivery was quick and the item fit for purpose”

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“Lovely product”

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“Nice quality, nice selection, reasonable prices”

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“Everything came well packaged and on time. Items are as described, beautiful. Would recommend this company and will definitely be using again. Thank you.”

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“So sturdy and looks really cute. Wanted a Moses basket but with a 2 year old it but wanted something steadier with a 2 year old who runs everywhere. It’s great, the baby also finds it comfy as thick mattress”

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“Such a beautiful product really easy to build but also really pretty to look at. You can have it at any size to fit next to your bed so baby isn’t to high or too low. Highly recommend!”

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“10/10 very happy with my purchase. Great customer service also. Had an issue with delivery which was resolved instantly. Thank you”

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“Amazing and friendly staff who are really helpful. The items are just beautiful and the new bedding set looks amazing on our Moses basket. Couldn’t recommend enough.”