City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class company, good price and hassle free.”

Helpful Report

Posted 1 year ago

Dear Mr, Smith. Thank you for leaving such a positive review for City Insurance, I am pleased to hear that you had a positive experience with us. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Good value insurance, knowledgeable, helpful staff.”

Helpful Report

Posted 1 year ago

Dear Mr, Pritchard. Thank you for giving City Insurance a 5 star review, your comments are very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very polite, professional and competent staff. I had occasion to arrange for another named driver and the assistance was excellent.”

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Posted 1 year ago

Dear Mr, Mowbray. Thank you for giving City Insurance 5 stars, I am pleased to hear you received excellent service when you recently contacted us. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Helpful, friendly, reasonable in price, easy to get to speak to.”

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Posted 1 year ago

Dear Mr, Lovatt. Thank you for you review of City Insurance, its great to hear such a positive review of our service. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Brilliant service professional and friendly”

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Posted 1 year ago

Dear Mrs. Minett, Thank you your feedback and I am pleased to hear you received excellent service from us. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very helpful and professional highly recommend”

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Posted 1 year ago

Dear Mr, Topen. Thank you for recommending City Insurance with a 5 star review, Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Would recommend anyone to use them had no problems at all”

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Posted 1 year ago

Dear Mr. Wainwright, Thank you for recently joining City Insurance as our new client, I am so pleased to hear that your experience of the buying process online and subsequent validation was positive. Best Wishes, Mike Cose - Office Manager.

Posted 1 year ago

“Informative and friendly.”

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Posted 1 year ago

Dear Mrs. Kellet, Thank you for your 5 star review - you spoke with Mark our group manager and thank you for your kind words. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very good service and excellent staff would definitely recommend this to anyone I know”

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Posted 1 year ago

Dear Mr. Wilson, Thank you for your recent review, we are happy to have you as a new client and look forward to assisting you again in the near future. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“So far so good -no problems with my renewal-would recommend”

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Posted 1 year ago

Dear Mr. Fisher, Thank you for giving City Insurance 5 stars! I am pleased to hear that you have recently renewed with us again and thank you for your recommendation. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Dear Mr. Linford, Thank you for your kind words about your recent interaction with our service team, it is very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Knowledgable and helpful service.”

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Posted 1 year ago

Dear Mr. Briarty, Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“I have been with City Insurance since 2011 for both my Car Insurance and my House and Contents Insurance. I have always found them to be polite, helpful and straightforward with advice and in providing an annual offer for policy renewal. They are careful to change the Insurer as needed to provide me with sound and economic cover. I appreciate being able to discuss my cover by telephone. I like also to pay my annual premium by bank card rather than by direct debit which most other companies seem to prefer. I find City Insurance trusted, reliable people with whom to work.”

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Posted 1 year ago

Dear Mrs. Covell, Thank you for recently giving City Insurance a 5 star review! I am so pleased to hear that our service over the years has been to such a high standard. We appreciate your loyalty and aim to always take the time and care to meet your needs. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Easy to deal with and good price”

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Posted 1 year ago

Dear Mr. Aziz, Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Have used City Insurance for many years for both Car and House Insurance and have found them always helpful and very professional. There are no delays in answering the phone and quick to respond to any query. Their fees are usually competitive and they respond to quotes from other insurers both positively and in a supportive manner. Paperwork is very clear.”

Helpful Report

Posted 1 year ago

Thank you for your thorough review of the high quality service that we provide. I am pleased to hear of the years of service that we have provided to you and thank you for your loyalty. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Have just taken out a new car insurance policy with city insurance as it offered the best value on the market for my needs”

Helpful Report

Posted 1 year ago

Dear Mr. Turley, Thank you for choosing us for your motor insurance this year and hope we get the opportunity to assist you again when your next insurance policy comes up for renewal. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“The person I spoke to was polite and helpful and very informative about my insurance so I was very happy well done”

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Posted 1 year ago

Dear Mr. Langridge, Thank you for your 5 star review. I can confirm you spoke with Creig in the sales and service team and I have passed your kind words on. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“It's difficult to rate a company when thankfully you haven't had to use their services. However, they remain competitively priced and that's why I've given them a five star rating.”

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Posted 1 year ago

Dear Mr. Smallbone, Thank you for your positive review, I am pleased to hear we were competitive and we look forward to assisting you in the near future. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“The service was seamless.”

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Posted 1 year ago

Thank you for giving City Insurance a 5 star review!

Posted 1 year ago

“Great service start to finish”

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Posted 1 year ago

Dear Mrs. Steel, Thank you for giving City Insurance a 5 star review, we look forward to hearing from you again in the near future. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

City Insurance Group is rated 4.6 based on 1,084 reviews