City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,091 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't speak too highly about this company they have helped me with many different problems,they are always helpful and so polite explaining everything in detail to me. Even my holiday insurance is taken care of I have been with them for many years now.”

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Posted 6 years ago

“I have been with city insurance for over 20 years and every year they surpass my expectations with a competitive quote for the cars that I own as well as business cover. Anytime I call with a query I’m greeted with professional enthusiasm and can do attitude. I wouldn’t go anywhere else.”

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Posted 6 years ago

“Always courteous, friendly and professional and "helpful". Traditional service and values. Attentive 'human' staff rather than the robotic response that elsewhere has become the norm'.”

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Posted 6 years ago

“Very easy and quick. Made me feel valued and they clearly knew my time was valuable too.”

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Posted 7 years ago

“Very efficient accurate prices. Not pushy and a human at the other end of the phone. Very well done. Explained everything in detail.”

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Posted 7 years ago

“All around excellent, spoke to a very helpful staff member. Would highly recommend this company”

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Posted 7 years ago

“Great set up Great price Great service Happy customer”

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Posted 7 years ago

“From the time I started looking for quotes on the internet to the time I received my policy, at the cheapest price, was less than 24 hours. I spoke to Paul at City Insurance who confirmed all of my details. There was one point which needed clarification. He phoned me back within 10 minutes, having resolved the issue. He was courteous, professional and friendly. I would definitely recommend this company.”

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Posted 7 years ago

“I messed up my car insurance renewal and they sorted it out for me quickly and efficiently without any fuss. Would 100% recommend them.”

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Posted 7 years ago

“I've insured two cars and a van with City Insurance and they could not have been more helpful on every occasion . Highly recommended .”

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Posted 8 years ago

“They are quite good”

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Posted 8 years ago

“No issues whatsoever with the broker who have provided a very good service. Easy to contact and helpful, knowledgeable staff. I have though, an issue with Go compare. After entering my details I received the usual comparison list. No problem with this and I proceeded with the City insurance group as this was the best quote. However, I then received notification from Experian that that there had been a large number of credit searches against me. Upon investigation they were all linked to this Go Compare comparison and had the effect of reducing my credit score by a considerable amount. Had I been applying for a mortgage or loan at the same time, this could have had a seriously negative effect - I would therefore be very reluctant to use Go Compare in the future.”

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(Car Insurance) - Posted 9 years ago

“Very good Service”

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(Car Insurance) - Posted 9 years ago

“Very good service , if the renewal quote is reasonable, I will stay.”

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(Van Insurance) - Posted 9 years ago

“Awesome company reliable never had problem even when I've had to make a change to claim”

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(Van Insurance) - Posted 9 years ago

“Very professional service. Answered the phone quickly. Dealt with Warren Lewis, I had a problem with my previous insurers. Warrren sorted the problem, came back to me when he said he would after fulfilling what he said he would do. 20% cheaper than my renewal. It couldn't have been easier or clearer. Martin - Nottingham”

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Posted 9 years ago

“Good Morning Could you please tell me when my Car Insurance is up for renewal? Kind Regards Stewart Craig.”

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(Car Insurance) - Posted 9 years ago

“I think it was the best possible way to get insurance quotes. And easy.just took me a few minutes to get sorted.i sent copy of my license by email and that was all. Great deal also. I would recommend this to friends and family”

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(Car Insurance) - Posted 9 years ago

“So helpful they helped us when we hadA bad month by changing payment dates staff friendly and helpful no jugdy like alot of big company .and we also got two FREE MONTHS INSURANCE.GREAT AROUND THE SUMMER HOILDAYS GAVE US TWO GREAT DAYS OUT”

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(Car Insurance) - Posted 9 years ago

“Top mark service. Im definatly us again and again i have already told others.”

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(Van Insurance) - Posted 9 years ago

City Insurance Group is rated 4.6 based on 1,091 reviews