City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,092 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good service and very well priced”

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Posted 6 years ago

“Great people to deal with , straight forward , No hassles . Thanks”

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Posted 6 years ago

“great service, always there to help over the phone A*****”

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Posted 6 years ago

“I have been a customer for over ten years and throughout that time I have found the service provided by City Insurance Group to be fast, efficient, professional and good value for money. Also, without having to wait for more than a few seconds you get to talk to someone knowledgeable who can deal with any queries very quickly. Altogether it's a far better experience than fiddling about on a website.”

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Posted 6 years ago

Dear Mr Atherton, Thank you for taking the time to leave your 5 star review. It's great to hear from another loyal customer. We take pride in providing a personal service and are glad to have met your expectations for over 10 years! Best regards, City Insurance

Posted 6 years ago

“keeping your prices around the same each year very important to me as a long term customer”

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Posted 6 years ago

Dear Mr Sturge, Thank you for taking the time to leave your 5-star review. We aim to keep our prices low so you remain a loyal customer for many years to come! Best regards, City Insurance

Posted 6 years ago

“Fantastic company”

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Posted 6 years ago

“Very supportive and professional”

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Posted 6 years ago

“Great service from everyone at City Insurance Winchester”

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Posted 6 years ago

“no problem on line to insure on line”

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Posted 6 years ago

“Very professional company”

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Posted 6 years ago

“Daniel was the person who dealt with me, taking insurance out with you and he help me sort out a crash that I never had on my insurance broker... for 2 years I have had it removed.. Thank.. it was a mistake by Hastings in 2016 so I thank him for his diligence”

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Posted 6 years ago

“We were very very satisfied with the Helpful and friendly advice that we received from Mark Law day when we recently took out a motor policy with City Insurance Group. Thank you Mark. it was a real pleasure to speak to you. Best wishes to your Company. Richard Saunders.”

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Posted 6 years ago

Dear Mr Saunders, Thank you for taking the time to leave your 5 star review! If you ever need any further advice, please don't hesitate to contact us. Best regards, City Insurance

Posted 6 years ago

“Good insurance broker”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“Professional, reliable and friendly service.”

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Posted 6 years ago

“polite and professional”

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Posted 6 years ago

“Friendly service, good price, overall very pleased.”

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Posted 6 years ago

“Very helpful and cheaper on my renewal”

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Posted 6 years ago

“My contact with City Insurance via Roy Slydel was absolutely positive and professional. Not only did City manage to reduce the premium from 2018, the cover was better. The only negative point I would raise is that the paperwork does not reflect my title as Dr Alexander John Waddell - through no fault of Mr Slydel. Can this be corrected please. I have three A J Waddells' in my home and mail often gets confused. If it can be changed please let me know. Regards. Dr Alexander John Waddell”

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Posted 6 years ago

Dear Dr Waddell, Thank you for taking the time to leave your Commercial Policy review. Your comments have been passed on to Roy and our records have been updated accordingly. Best regards, City Insurance

Posted 6 years ago

“Very efficient”

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Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,092 reviews