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City Insurance Group Reviews

4.6 Rating 1,123 Reviews
92 %
of reviewers recommend City Insurance Group
4.6
Based on 1,123 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read City Insurance Group Reviews
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Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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Anonymous
Anonymous  // 01/01/2019
am ramas placut surprins de oferte si servicii
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Posted 5 years ago
I have been a customer if city insurance brokers for 5 years and often shop around for insurance, they have been really polight and helpful and happy to help They have often matched of beat the best prices I can find, only down side is they don’t work into the evenings and only half a day on a Saturday, and not a Sunday but everyone needs a day off right ? Would be nice to have all day Saturday even if they are off on a Sunday
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Posted 5 years ago
I have dealt with City Insurance for over thirty years and have purchased every type of insurance through them. I have always found their straightforwardness and efficient handling of admin/claims to be world class and as a former partner in PwC that is not a compliment I use lightly. Businesses like this are rare; use them and you will not be disappointed.
City Insurance Group 5 star review on 24th July 2020
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Posted 5 years ago
Dear Mr Keigher, Thank you for taking the time to leave your kind review. It is brilliant to hear from such a long-standing customer! Your loyalty is greatly appreciated. Best regards, City Insurance
Posted 5 years ago
Excellent customer service from Robert Rous He is a great asset to the team, cannot thank him enough for his help, support and time Well done Robert .. keep the hard work up
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Posted 5 years ago
We had a particularly difficult car insurance requirement and had not been able to obtain cover through the online sites, or indeed through other brokers. City Insurance quickly arranged cover, at a reasonable price, and dealt with us in an efficient and friendly manner, even though we were in Spain during the discussions.
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Posted 5 years ago
Thank you for taking the time to leave your 5-star review! We are delighted you were able to arrange cover with us in a conveinient manner. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance
Posted 5 years ago
Efficient an friendly
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Posted 5 years ago
Dear Mr Lewis, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance
Posted 5 years ago
I found the sales team quick and efficient, from ringing them up it was all complete within 15 mins , they also asked in regards to my no claims bonuses from my previous provider which i thought was good. The price to other competitors was very good too, i just hope things and prices change over the covid19
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Posted 5 years ago
Dear Mr Gibson, Thank you very much for taking the time to leave your 5-star review! We are delighted you experienced a quick and efficient sales process. Please don't hesitate to contact us if you ever need any assistance with you policy. Best regards, City Insurance
Posted 5 years ago
Excellent value for car Insurance. Could not locate my no claims bonus from my previous insurer. They allowed me time to chase up. Representatives very polite and helpful.
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Posted 5 years ago
Dear Mr Williams, Thank you for taking the time to leave your 5-star review. We are delighted to have found you a great deal. Please don't hesitate to contact us if you ever need any further assistance with your policy. Best regards, City Insurance
Posted 5 years ago
Excellent servis
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Posted 5 years ago
Very helpful and a great price for my van Insurance 👍
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Posted 5 years ago
Dear Mr Austin, Thank you very much for taking the time to leave your 5-star review! We are delighted to have found you a great price fro your van. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance
Posted 5 years ago
Very good quotes easy to deal with when purchasing my car insurance thanks
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Posted 5 years ago
Dear Mr Slade, Thank you very much for taking the time to leave your 5-star review. Please don't hesitate to contact us if you ever need any assistance. Best wishes, City Insurance
Posted 5 years ago
I telephoned as I wasn’t sure on one of the questions and straight away, the gentleman put me at ease straight away, will definitely be recommending this insurance to my family and friends.
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Posted 5 years ago
Dear Judith, Thank you very much for taking the time to leave your 5-star review. We appreciate your recommendations! Please don't hesitate to contact us if you ever need any help with your policy. Best regards, City Insurance
Posted 5 years ago
Helpful service and helpful tips
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Posted 5 years ago
Good cover at a good price. Very easy to deal with City Insurance.
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Posted 5 years ago
Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance with your policy. Kind regards, City Insurance
Posted 5 years ago
Very competitive quote. I have not made a claim so have no idea of their customer service. So far so good
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Posted 5 years ago
Dear Mr Warren, Thank you for taking the time to leave your 5-star review. Please don't hesitate to contact us if you ever need any assistance with you policy. Best regards, City Insurance
Posted 5 years ago
Good value insurance easy process and covers all my requirements
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Posted 5 years ago
Efficient -- courteous -- competitive, the experience of insuring my vehicle with them was very pleasant and easy to undersyand
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Posted 5 years ago
Dear Mr Roberts, Thank you for taking the time to leave your 5-star review. Please don't hesitate to contact us if you ever require any assistance with you policy. Best regards, City Insurance
Posted 5 years ago
Straight talking, best price and very helpful without the cabaret. I unexpectedly changed my car a day or two after the cover had started and it was dealt with without problems. In my experience there is little waiting time for them to answer the phone. I hope to use them in the future.
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Posted 5 years ago
Hi Mr Mapson, Thank you for taking the time to leave your 5-star review. We appreciate your feedback and are pleased to have helped you with updating your car. If you ever require any further assistance with you policy, please don't hesitate to contact us. Kind regards, City Insurance
Posted 5 years ago
Excellent customer service at all times
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Posted 5 years ago
proffesional company
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Posted 5 years ago
City Insurance Group is rated 4.6 based on 1,123 reviews