City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.60

4.6 Rating 1,126 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,126 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good services”

Helpful Report

Posted 6 years ago

“Responsive and easy to deal with. All online so no messing around with posting documents. Best price by a way too!”

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Posted 6 years ago

Dear Mr Campion, Thank you for taking the time to leave your positive review. Our aim is always to find the best price, so we are pleased to have found this for you! Best regards, City Insurance

Posted 6 years ago

“To date the company has been great. I suppose the test would be if I had to make a claim which I hope I never have to.”

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Posted 6 years ago

“I have confidence that when my car insurance is renewed City Insurance will have checked out alternatives for better value, rather than automatically renewing with the previous year's insurer. Your phone answering service and renewal procedures are a lot less stressful than many internet purchasing procedures”

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Posted 6 years ago

“Very good and friendly staff, and happy to explain anything you may not understand, so for me very happy and would recommend”

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Posted 6 years ago

Dear Mr Palmer, Thank you for taking the time to leave your positive review. If you ever have any queries or need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 6 years ago

“Never hear of City insurance so took a chance,Price was really good i had to call them back within the hour with a question which was deal with quickly and most professionaly and application was painless.”

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Posted 6 years ago

Dear Mrs Graham, Thank you for taking the time to leave your review! We are pleased you found it a smooth process setting up your policy, please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 6 years ago

“Very professional and customer focused service”

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Posted 6 years ago

“Very good excellent service”

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Posted 6 years ago

“Very professional and makes great effort to obtain the best cover for the most attractive price.”

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Posted 6 years ago

“Good value. Agent was friendly without being patronising. Will definitely renew unless there is a significant price hike.”

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Posted 6 years ago

“Research for the appropriate quotation is done effectively. The staff are always easy to approach and explain any query with clarity. The follow-up emails are quick and accurate.”

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Posted 6 years ago

Dear Mrs Kilroy, Thank you for taking the time to leave your 5-star review. If we can ever be of any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 6 years ago

“Good no nonsense insurance company, easy communication when renewing policies.”

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Posted 6 years ago

“Always friendly, efficient and competitive with pricing.”

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Posted 6 years ago

“Very good efficient online service which made me feel secure and satisfied”

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Posted 6 years ago

“Got my van insurance online. Really quick and easy. Any emails I have sent, have been responded to quickly. Customer Service has been great so far, Thank You.”

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Posted 6 years ago

Dear Mr Smith, Thank you for taking the time to leave your 5-star review! We are pleased you found it quick and easy to set up your van policy, we are here to help if you need it. Best regards, City Insurance

Posted 6 years ago

“Very helpful friendly staff, & fair on their insurance prices.”

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Posted 6 years ago

“Very helpful every time I ring and get me the best deals”

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Posted 6 years ago

“very good company”

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Posted 6 years ago

“We had a little issue but Ian helped me alot & all was resolved very quickly”

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Posted 6 years ago

“Very efficient and helpful ! We had one UK and one foreign license holder to be insured... they knew where to go go for a competitive rate which made a big difference. Great job!”

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Posted 6 years ago

Dear Mr Buckwell, Thank you for taking the time to leave your 5-star review. We are very pleased to have found you a competitive rate! Best regards, City Insurance

Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,126 reviews