The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with processing of order. Out of stock item was replaced with more than I had originally ordered with lovely handwritten note of explanation. The personal touch was much appreciated.”

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Posted 2 years ago

“Great chocolate for making the best hot chocolate on the planet!”

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Posted 2 years ago

“Bought a selection of different chocolates, all extremely delicious and arrived very quickly and safely packaged. Both traditional and more eclectic flavours were gorgeous. Highly recommended!”

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Posted 2 years ago

“Beautiful.And teasty.Sampled one.Will they keep till Easter next year?”

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Posted 2 years ago

“Brilliant service and prompt delivery”

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Posted 2 years ago

“Great service as always. Product was as advertised (delicious), my most recent shipment could not be filled in full so extra chocolate was added, this was gratefully received, thank you.”

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Posted 2 years ago

“The hot chocolate we got from this shop was very good.”

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Posted 2 years ago

“Lovely chocolate and good delivery. The sea salt blonde is my favourite!”

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Posted 2 years ago

“Delicious. Perhaps pricey, but, you get what you pay for. Never disappointed. Recommended.”

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Posted 2 years ago

“Absolutely delicious chocolate eggs and Florentines, beautifully presented and packaged. Highly recommended.”

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Posted 2 years ago

“Come back to The Chocolate Society every Easter, I don't want to miss out on the tea and biscuit egg! This is a shop where the flavour and quality are just spot on, they clearly take great care in making something delicious rather than just aiming for the highest margins. I imagine this is why the almost perfect section is often full of tasty experiments to try out - a great way of stocking up on discounted favourites or getting a taste for something new. Came for the Easter chocolate, stayed for the tasty range of chocolate offerings, especially the assortment of blonde ones. All of the products we've had from here have been really lovely. I would also recommend the monthly subscription to people who enjoy chocolate surprises. Sadly I found myself to be too fussy to really appreciate it, but that is on me, not the box!”

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Posted 2 years ago

“A wonderful experience. Diverse selection, exceptional quality and super speedy delivery. I definitely recommend Chocolate Society.”

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Posted 2 years ago

“Great company easy to deal with.”

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Posted 2 years ago

“This company produces amazing chocolate and their customer service is excellent. Thank you.”

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Posted 2 years ago

“Great products, easy to order and fast delivery. The recipients were delighted and said the chocolate was delicious.”

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Posted 2 years ago

“Amazing chocolates which the people we gifted them to raved about.”

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Posted 2 years ago

“Delicious chocolate. Easy to use website and order arrived promptly”

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Posted 2 years ago

“Fantastic service and product!! My daughter loved her blondie egg!! Initially the egg arrived in pieces so I emailed the society and they responded almost immediately advising that they were sending a new egg out. This arrived safely the next day with a packet of malt chocolates as an added bonus. I am very happy with the quality of service and the goods… having had their chocolate before. A delight to get such good service. Thank you!”

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Posted 2 years ago

“Lovely chocolate and very quick despatch and delivery for Easter.”

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Posted 2 years ago

“Reliably fabulous chocolates. My go-to chocolatier, which is an important thing to have!”

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Posted 2 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews