The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products combined with a prompt delivery service, ideal as gifts.”

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Posted 2 years ago

“Delicious top quality luxury chocolate from this company. Never fails to delight.”

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Posted 2 years ago

“Unusual and delicious chocolate to suite all occasions.”

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Posted 2 years ago

“Beautiful, delicious chocolate. Excellent customer service. Highly recommend”

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Posted 2 years ago

“The whole family loves The Chocolate Society's chocolate. Our most recent purchase was Easter eggs which, I hope, haven't been eaten yet! Products always arrive promptly and in good condition so very happy.”

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Posted 2 years ago

“I can only imagine the shouts of joy when my son and daughter-in-law receive their chocolates. They send me a photo of the goods straight away with a detailed description of the content.”

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Posted 2 years ago

“The chocolate is out of this world. I’ve never had such good blonde honeycomb, and the bars… where do I start? The box of mini Easter eggs is a triumph - such lovely flavours. I doubt the box that just arrived will last five minutes so I’m about to order another as I’m sure they’ll sell out. Customer service is great too; responsive, helpful, and friendly people on the other end of email. I’m so glad I discovered this lovely little business. Very tempted to sign up to their monthly subscription box but still want to fit in to my jeans!”

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Posted 2 years ago

“Very forthcoming about swapping an item in my order and I was impressed at how friendly and obliging Duncan was, following up by phone when I had an issue. All the items arrived intact and beautifully packaged - while they won't be sampled until Easter, the aesthetics are great (an ideal gift) and they have something for everyone (classics and unusual flavour combinations).”

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Posted 2 years ago

“Incredible chocolates, but also really brilliant and responsive customer service. I’ve been a customer for years now and if I could afford it I’d be having my own chocolate subscription and not just buying them as gifts!!”

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Posted 2 years ago

“Excellent customer service. Yummy chocolate.”

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Posted 2 years ago

“I always take the opportunity to review The Chocolate Society when we make an order because they never fail to be brilliant. Delivery is quick, the products are beautiful and most importantly so delicious. The flat white bar is genius!!”

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Posted 2 years ago

“Delicious as always, nice mix in the box of the month.”

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Posted 2 years ago

“Fantastic chocolates, always fresh with great flavours. Delivered quickly too!”

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Posted 2 years ago

“Bought the Mystery Box as a treat for myself - wasn’t sure what to expect but so far have been delighted with everything. The hazelnut and coffee mendiants were absolutely glorious!”

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Posted 2 years ago

“Absolutely delicious chocolate. We are particularly fond of the blonde chocolate honeycomb and blonde hot chocolate. Excellent customer service and fast delivery. Will definitely be back!”

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Posted 2 years ago

“I ordered the February mystery box and some Almost Perfect bits of chocolate. Speedy delivery that I wasn't expecting which was good for my cravings! Really tasty chocolate. I keep eating way too much in one go. I had some oat hot chocolate flakes but these weren't as tasty as another well known brands dairy free chocolate flakes (I'm sorry!) but everything else was just divine.”

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Posted 2 years ago

“Delicious flavour combinations, gorgeous textures and of course, the excellent chocolate shaker has made this my go-to place for gifts to others and treats for myself. I'm also delighted they have the Almost Perfect range which obviously tastes the same as the normal chocolates but doesn't have all the packaging (which is normally so pretty I hate just binning/recycling it). Good to see this small Somerset company doing so well and being so creative.”

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Posted 2 years ago

“Lovely chocolates, all with a long best by date. Would highly recommend”

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Posted 2 years ago

“Excellent range of different flavours and types of chocolate. Innovative, delicious, and while not the cheapest you really do get what you pay for.”

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Posted 2 years ago

“Love the variety of flavours - fabulous artisan chocolate”

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Posted 2 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews