The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,632 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have enjoyed all of your chocolates since I have started having them. They are beautifully packaged and are totally different to any other chocolates. The chocolates themselves come in such lovely colours.”

Helpful Report

Posted 3 years ago

“The best chocolate you can get”

Helpful Report

Posted 3 years ago

“Thank you Chocolate Society for sorting out a missing delivery. Excellent service in shipping the replacement to arrive next day.”

Helpful Report

Posted 3 years ago

“Fast delivery. Love the chocolate shaker & the sour cherry dark bar tastes awesome 😋.”

Helpful Report

Posted 3 years ago

“The Chocolate Society chocolates are sublime, everyone delicious. Even their hot chocolate is one of the nicest chocolates we're ever tasted period not just nicest hot chocolate. Frankly, its hard not to steal the buttons whilst making the drink.”

Helpful Report

Posted 3 years ago

“I am consistently pleased with everything I buy from The Chocolate Society, from chocolate bars, to truffles, to hot chocolate, to candied oranges to their hot chocolate shaker. Everything is of very high quality, delicious, beautifully packaged and always arrives in good time. The chocolate cupboard my partner and I keep is always well stocked with their chocolate.”

Helpful Report

Posted 3 years ago

“I was extremely lucky last year to be introduced to the Chocolate Society's amazing products. Thank you so much for such delicious chocolates....”

Helpful Report

Posted 3 years ago

“DO not reccomend the HOT CHOCOLATE SHAKER... has arrived, is cross threadded and can not be opened. Also has a rubber top which could taint the flavour of anything being mixed. Also can not ever be cleaned properly. The instructions are within, and as the top can not be opened, can not read them. Very disapointed. Poor quality and can not be used. Do not purchase this product.”

Helpful Report

Posted 3 years ago

“Every single chocolate is delicious. They are always fresh, they are too good to wait to eat. I purchased a year subscription for my daughter and she’s loved them all.”

Helpful Report

Posted 3 years ago

“The most beautiful selection of chocolates I've ever purchased.”

Helpful Report

Posted 3 years ago

“With all the luxury chocolates available, it's hard to beat the Chocolate Society. Chocolate is such a personal taste and even some of the popular ones are not always agreeable. But these are always amazing and make excellent gifts, especially the Box of the Month subscription which would cheer anyone, especially during these difficult times. Everyone who receives them as a gift is always delighted and I wouldn't go to anyone else.”

Helpful Report

Posted 3 years ago

“i think your chocolates are fabulous-perhaps a little too much as the box doesnt last long!!”

Helpful Report

Posted 3 years ago

“We love the new products of mints and rose/violet creams. Also the Christmas Signature edition Is also varied and delicious. In addition, delivery was very prompt. Thank you”

Helpful Report

Posted 3 years ago

“5 star service and 5 star chocolates , I bought as a gift , but wish I’d have bought an extra box for myself , they look amazing”

Helpful Report

Posted 3 years ago

“Sent the signature collection as a gift to friends who were delighted with them.”

Helpful Report

Posted 3 years ago

“I bought a couple of hot chocolate shakers as Christmas gifts so I can’t say how good they are. However, the ordering process was easy and delivery was quick.”

Helpful Report

Posted 3 years ago

“Everything was just so easy and a first class delivery schedule, lovely to be informed every step. Can’t wait to try the chocolates at Christmas!”

Helpful Report

Posted 3 years ago

“Amazing chocolate. I have treated myself to several boxes of the month and they never disappoint. The flavours are inventive and I love the fact they mirror a seasonal theme. The chocolates come beautifully packaged too. Gorgeous!”

Helpful Report

Posted 3 years ago

“Fantastic products and customer service. Recommend highly.”

Helpful Report

Posted 3 years ago

“The chocolate shaker is a good idea but too small in my opinion ... Only tried the cocoa flakes so far and they're okay but bitty when I'd shaken it ... Just think it's expensive for what it is and was so looking forward to it”

Helpful Report

Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,632 reviews