Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,523 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious chocolates would of preferred no liqueurs”

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Posted 4 years ago

“Very good chocolates. Very expensive, though, which means they'll remain a very occasional treat for special occasions rather than a regular purchase.”

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Posted 4 years ago

“Chocolates are good to eat and beautiful. Nice range of flavours and there's no problem with the short shelf life as we want to eat them. I like the inner packaging, nice design. Tricky to get out of the box. I wrote to you before when they arrived to complain about the indiscreet outer packaging which spoiled the gift surprise. I received a reply, basically telling me I was wrong to be frustrated - pretty annoying. Can't see why anyone would order this product except as a gift so I could not recommend you if there's no surprise.”

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Posted 4 years ago

“Distinctive flavours, and not too sweet. Good contrasts of texture.”

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Posted 4 years ago

“Lovely distinctive chocolates; great flavours, and variety. Great service.”

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Posted 4 years ago

“Always love Chococo however being a valentines gift I was disappointed not to get any of the In the pink chocolates and 3 of some of the other selections . When I buy them either for myself or as a gift I like to get the new varieties to try .”

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Posted 4 years ago

“The chocolates arrived safely and were well packaged. not keen on the salted ones and the raspberry one with freeze dried coating was bitter and really horrid. also wanted cherry liquor for valentines and none in. Picked biggest box too !! However will buy again for best mates 60th. will ask for omissions tho !!”

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Posted 4 years ago

“The chocolates were delicious and delivered in good time. The only slight disappointment was that the selection did not include some expected headline recipes, in particular the Dorset sea salt caramel, and Cabin Pressure & Rosemary. Is it possible to order specific selections? I couldn’t find how to do that on the website.”

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Posted 4 years ago

“nice chocolates and a little different but very difficult to get out of the box often squashing the chocolate in doing so”

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Posted 4 years ago

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Posted 4 years ago

“Loved the chocolates although slightly disappointed there were in some cases three of several of the flavours, would have like a greater selection of flavours”

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Posted 4 years ago

“Chocolates were fine , good quality and attactive to the eye as well as the taste. Your web site doen't allow the customer to have different address for the purchaser and the recipient. So it's impossible to get you to send chocolate as a gift.”

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Posted 4 years ago

“Hi, my husband really loved his chocolates which he said were delicious. However, there were no ‘in the pink’ chocolates at all which were sadly replaced with his least favourite and were the only heart shaped chocolate which was important as this was, after all, a valentines gift.”

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Posted 4 years ago

“Nice chocolates and we did enjoy them. I’d say they’re smaller than average so the box was a lot smaller than I was expecting. It was hard to get the chocolates out of the box as well, we had to take the dividers out.”

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Posted 4 years ago

“Loved the chocolates and the presentation.”

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Posted 4 years ago

“Thanks for the prompt dispatch of my order - a late birthday gift for my other half, so time WAS a factor!! I know they were well received - and I enjoyed the very FEW I was offered. We both approve of the more than average recyclable packaging. At least 10 years ago we purchased chocolates at your premises during a holiday. Keep up the good work, kind regards, and best wishes - Ian Coulter.”

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Posted 4 years ago

“The order process seems to have gone a little awry. I filled out a gift card option and had a different payment to delivery address but none of that was recorded. Hence as it was a gift, I was unsure if the recipient knew it was from me, and if it had actually arrived. Royal Mail confirmed delivery but I had to check with the recipient. Spoilt the gift a little. Even below it has me as Alison E, but that's not me. It's Maria Pieri as per the person who paid for it.”

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Posted 4 years ago

“The chocolates were delicious thank you. However I chose preferred date for delivery as I needed them for my mums birthday and even emailed to check they would arrive in time. Unfortunately they arrived a day late which was very disappointing especially having paid extra for preferred delivery day.”

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Posted 4 years ago

“Great service. It’s really nice to have flavours you don’t get in standard packs of chocolates. Will be coming back for more!”

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Posted 4 years ago

“Chocolates delicious and beautifully packaged and presented. Orders arrived sooner than requested but still within date for the day they were needed.”

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Posted 4 years ago

Chococo is rated 4.8 based on 8,523 reviews