Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,717 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since the big high street brand sold itself to the big American corp I’ve been looking for an alternative uk chocolatier for all my choc gifts and treats. I am impressed with everything I’ve received from Chococo so far and I’ll continue to support this great British business :) One comment though, please remove the branding from the outside of your postage boxes. It ruins the surprise.”

Helpful Report

Posted 2 years ago

Welcome to the Chococo family - we're so glad you found us! Long may we continue to impress you. We took advice from our business mentors, who have a vast experience of managing online businesses, and they recommended that our boxes should be branded to show pride in our brand. This is in line with many other premium businesses, especially in the food and drink sector, who have branded boxes. Our Chocs Away email also lets you know the box will be branded so you can get to the door first or arrange a secret squirrel delivery 🎁️

Posted 2 years ago

“Lovely chocolates as always, unfortunately 1 item broken in delivery (the fault of the delivery company rather than any problem with chococo) always a risk I suppose!”

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Posted 2 years ago

Thank you, but sorry to hear about the damage. We carefully pack all of our chocolate items in plastic-free packaging and fragile items are wrapped with extra tissue and paper packaging and they leave us in perfect condition. In the rare instance something arrives damaged, it's more about how it's been handled in transit than how they're packed.

Posted 2 years ago

“Seriously good chocolates. The difference is you get a really intense taste so you don’t feel the need to keep eating.”

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Posted 2 years ago

You've got it - the Chococo joy 💗️

Posted 2 years ago

“Excellent as always”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Swift service, the Advent chocolates look great in the presentation box - looking forward to trying them during December!”

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Posted 2 years ago

Thanks, that's great to hear. Enjoy!

Posted 2 years ago

“I was so pleased with my purchase of your lovely chocolate items and would like to thank you for the additional information you provided before I made my purchase. The delivery service was also very good. I will definitely re-order in the future. Many thanks”

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Posted 2 years ago

Thank you so much. Welcome to Chococo and we look forward to welcoming you back 💗️

Posted 2 years ago

“I buy the oat milk chocolate for my grandchildren who are allergic to milk and soy as it is the only chocolate of this type that tastes good.!”

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Posted 2 years ago

Thank you, we're glad you've found something they can eat and they love 💗️

Posted 2 years ago

“Really delicious chocolates, I love all of their range! Amazing flavours and great that it is ethical too. Best chocolates I’ve tasted. Usually very accurate deliveries, just waiting on some replacements to be delivered for an incorrectly shipped box. But to be fair this has only happened one in about fifty orders. Love them!”

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Posted 2 years ago

Thanks, it's fabulous to hear how much our chocolates and our ethos are appreciated. Sorry for that little hiccup, but glad we sorted it out for you 💗️

Posted 2 years ago

“My parcel of gorgeous goodies arrived safely,well packed and on time! This is an excellent service which means we can enjoy chococo when unable to visit Swanage,our fav holiday destination”

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Posted 2 years ago

Thanks for being such wonderful Chococo fans, at home and away 💗️

Posted 2 years ago

“Chocolates look lovely and I like the fact that a percentage of the money goes to saving turtles.”

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Posted 2 years ago

Thank you 🐢️

Posted 2 years ago

“Easy to access website, good pictures and description. Arrived on time and well packaged.”

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Posted 2 years ago

Thank you! 💛️

Posted 2 years ago

“Chocolate is always amazing. There was an issue with my order - spoke to a friendly colleague by phone who immediately fixed it painlessly.”

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Posted 2 years ago

Thank you! It's so fab to hear our friendly Customer Care team managed to sort out your issue 💛️

Posted 2 years ago

“Beautifully presented and delicious chocolate Did all my Christmas shopping here. Will definitely be back for gifts and treats. Happy to be supporting local business in the South West too”

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Posted 2 years ago

Thanks so much, we're thrilled everything looks beautiful 💗️

Posted 2 years ago

“High quality decadent calorie worthy chocolate”

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Posted 2 years ago

Deffo worth the calories! Thank you 💗️

Posted 2 years ago

“Easy & efficient ordering process and excellent product choices. My latest order is for Christmas presents so I'm sure I'll have some happy family.”

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Posted 2 years ago

Thank you, and thanks for giving the gift of Chococo this Christmas 🎄️

Posted 2 years ago

“Fast delivery. Bought some hot choc flakes as part of a gift and they’re not labelled saying what they are unfortunately. Not a big deal, only as they’re a gift and it looks a bit odd to give them unlabelled.”

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Posted 2 years ago

Oh, that's got us a little flummoxed, we're so sorry this happened - it certainly shouldn't have! Please don't hesitate to get in touch with our Customer Care team with any issues like this, they're there to help.

Posted 2 years ago

“I first tried Chococo on my birthday, a gift from family member. I knew immediately, I wanted Chococo to put out at Christmas. The nicest chocolate I have ever had.”

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Posted 2 years ago

Thank you so much, and welcome to the Chococo family 💗️

Posted 2 years ago

“Gift message was not included so friend didn’t know who they were from”

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Posted 2 years ago

Thank you for gifting Chococo and sorry that the gift arrived incognito. We've checked your order and unfortunately there was no gift message saved to the order. You'll find the Add Free Gift Message dropdown as you go through checkout. All you need to do is click on the Save button once you've composed your message and that will save it to the order.

Posted 2 years ago

“Bit pricey compared to equivalent high street product and my girlfriend didn't really rate the taste. Sorry Chococo!”

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Posted 2 years ago

Oh, sorry to hear that. I guess we can't win 'em all.

Posted 2 years ago

“Lovely vegan treats which I bought for a friend's birthday. I was inspired to buy the orang utan which means a tree is planted in Sumatra to help Orang Utans. Well done guys.”

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Posted 2 years ago

Thank you for gifting Chococo and for choosing Tuandua the Vegan Orangutan to help support SOS (The Sumatra Orangutan Society). These guys help reforest areas of Northern Sumatra which have been destroyed for farming, logging and palm oil production. As of Spring 2022, we have funded the planting of 10,355 cocoa tree seedlings and we were thrilled to discover from the SOS team that orangutans love eating cocoa bean flesh fresh from the pod! Cute! Growing cocoa will also bring wider income streams to local farmers. Win-win.

Posted 2 years ago

Chococo is rated 4.8 based on 8,717 reviews