Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,997 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been looking for the right hot chocolate flakes for a while and these are perfect!”

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Posted 2 years ago

Amazing, thank you! Our range of hot chocolate flakes are all made with pure, single origin chocolate - no weird powdered concoctions here!

Posted 2 years ago

“Carefully wrapped speedy delivery of chocolate eggs in plenty of time for Easter. Lovely website.”

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Posted 2 years ago

That's fab to hear, thank you 💗️

Posted 2 years ago

“Fantastic company. Always deliver on time. The chocolates are such a treat. Look amazing and taste divine but at a reasonable cost. I only use Chococo for my chocolate deliveries”

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Posted 2 years ago

Thank you, it's great to hear that we hit the spot each and every time. Thanks for loving Chococo 💗️

Posted 2 years ago

“Beautiful chocolates and the slab my other half said was sublime - loved the personal wording. You are always my go to place for pressies!”

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Posted 2 years ago

Thanks so much 😊️

Posted 2 years ago

“it was really good”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“The description card needs greatly improving as it’s difficult to distinguish the chocolates also my vote would be for more coffee ones as these are my favourite”

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Posted 2 years ago

We're so glad you love our chocolates, in particular the Conkered Coffee (1 Star Gold Great Taste Award winner in 2018) and Macchiato Truffle. All our chocolates are hand-decorated using natural colours so there can be slight variations between the graphic images on our menus, but it can also be fun trying the chocolates without knowing what they are and loving a new flavour explosion!

Posted 2 years ago

“Tasted of mould and white fluff on inner cardboard, I realize it was a reduced product but no one really wants to eat chocolate that tastes like mildew.”

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Posted 2 years ago

We've tried to contact you about this to obtain more information and to put it right for you, but haven't had a response. We're really sorry to see that you've had a bad experience with one of our products. None of the items you ordered contain fresh cream or any other mould-forming products, so we'd like to see what the problem is and put it right for you. Even our sale items should still be good to eat even if they're past their Best Before date, and we'd never knowingly despatch mouldy products.

Posted 2 years ago

“There was a problem with my order, on the part of the delivery company. I let Chococo know my experience and they promptly resolved the issue. Very happy customer and will be buying from them again (though maybe a different delivery option next time). My rating reflects the second delivery.”

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Posted 2 years ago

Thanks, it's fab to hear that our lovely Customer Care team were able to resolve your issue and we look forward to welcoming you back soon.

Posted 2 years ago

“Chococo is the go-to star fave chocolatier in our family. Now even the youngest grandchildren have become aficionados of a 5-star chocolate treat! We visit Swanage whenever we can because we love the café, but otherwise I order online and can’t wait to get your message “Chocs Away!””

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Posted 2 years ago

Aww, it's lovely to hear that your grandchildren love a Chococo treat, what great taste they have! It's so lovely to have your family as part of the Chococo family 💗️

Posted 2 years ago

“This gift is for a friend for Easter and I know how pleased she'll be as a frequent purchaser of yours! I was pleased with the delivery time. I recommend.”

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Posted 2 years ago

Thank you, we're so pleased to hear this!

Posted 2 years ago

“A birthday gift that was much appreciated by my son-in-law., who was already a fan of your chocolates.”

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Posted 2 years ago

Thanks for gifting Chococo.

Posted 2 years ago

“Used for the first time. Lovely chocolates and gratefully received.”

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Posted 2 years ago

Thank you, we're so pleased you found us!

Posted 2 years ago

“My daughter introduced me to Chococo and despite not having a very sweet tooth I was totally sold on these chocolates!! I ordered my first box for my daughter to reciprocate and will be ordering another large box in the next few weeks for a very dear friend. Rae Potter”

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Posted 2 years ago

Thank you! We passionately believe that you can be a chocoholic without being a sugarholic and so we have always worked with high cocoa chocolate. We're always keen to encourage our customers to discover low sugar chocolates in both milk & dark chocolate to expand their taste experiences.

Posted 2 years ago

“Chococo are my go to for delicious and ethical feel good treats and their Easter Eggs have become a tradition in our family. Whether shop bought or mail order, everything is perfection. What more could anyone want?”

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Posted 2 years ago

We love being part of your family traditions, thank you 💗️

Posted 2 years ago

“Some of the best choclate i have ever had and quick delivery”

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Posted 2 years ago

Welcome to Chococo 💗️

Posted 2 years ago

“Delicious - and on time !”

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Posted 2 years ago

Yay!

Posted 2 years ago

“Great creative chocolates. Dispatched and arrived on time. Recipient was thrilled with the Happy Birthday Sleeve on the box. Nice touch.”

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Posted 2 years ago

Amazing, thank you 💛️

Posted 2 years ago

“Chococo sells such great quality chocolate at a fair price and is one of the few brands that sells chocolate made from Grand Cru de Sambirano beans, which is my partner's favourite.”

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Posted 2 years ago

Ah, a true connoisseur! Thank you for being part of the Chococo family 😊️

Posted 2 years ago

“Excellent products promptly delivered.”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Chococo is some of the best chocolate I have ever. The hot chocolate is also superior to any other. I was very impressed with the customer service and quick despatch.”

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Posted 2 years ago

Thanks so much, we love to hear this 💗️

Posted 2 years ago

Chococo is rated 4.8 based on 8,997 reviews