Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,997 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chocolate was good but the packaging was inadequate and the egg arrived broken in several pieces”

Helpful Report

Posted 2 years ago

Oh no, we're sorry to hear this. We have used our plastic-free packaging format now for a couple of years with only a tiny number of issues which are more to do with how the eggs are handled in transit rather than the fault of the packaging. Our lovely Customer Care team are on hand to help with any delivery issues - just give them a call or drop them an email and they'll do all they can to put this right for you.

Posted 2 years ago

“One egg arrived in pieces. We will keep for ourselves. Other looks good for grandson”

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Posted 2 years ago

Oh no, we're sorry to hear this. Our lovely Customer Care team are on hand to help with any delivery issues - just give them a call or drop them an email and they'll do all they can to put this right for you.

Posted 2 years ago

“Lovely chocs for Valentine's Day as ever from Chococo. The quality of what you get is unsurpassed, and they constantly improve the choice of flavours and the selection of the boxes. My favourite chocolate supplier and all done in-house, unlike others who just act as importers or agents. With Chococo you get the assurance of their long experience and expert choc makers.”

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Posted 2 years ago

Wow, you're definitely one of the Chococo family! Thank you for loving all that we do 💗️

Posted 2 years ago

“Constant whining about the fact I haven't left a review yet. I ordered an Easter egg, it's not Easter yet, so how would I know how good it is?”

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Posted 2 years ago

Please feel free to ignore or delete the review requests that are sent automatically. The system isn't clever enough to know what you've bought or when you're likely to eat it (or gift it). If you don't want to leave a review, don't! Simples!

Posted 2 years ago

“Excellent products. Easy ordering process and swift delivery. It's great to be able to support locally produced products.”

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Posted 2 years ago

Thank you! We're so grateful to have such wonderful customers 💗️

Posted 2 years ago

“Very nice Vegan chocolate, gift for my wife she loved it”

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Posted 2 years ago

Thanks for giving the gift of Chococo 💗️

Posted 2 years ago

“Imaginative gourmet Chocolates - what's not to like!”

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Posted 2 years ago

Thanks for loving our creativity

Posted 2 years ago

“Excellent chocolate - definately one of the tastiest! Quick delivery too”

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Posted 2 years ago

That's fantastic to hear, thank you!

Posted 2 years ago

“Beautiful and delicious valentine’s treats! The recipient loved them.”

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Posted 2 years ago

Thanks for sharing the Chococo love 💗️

Posted 2 years ago

“exellent tasting chocolate, melts smoothly on the tongue and flavour lasts. wonderful customer services that help with an order at short notice caring for the planet with packaging. i send gifts i choose individually and chococo take the care to present them all in a giftbox.my love of chococo started when my friend sent me a gift a few years ago,so i repay the thought by choosing new chocsfor her to try. ive also sent a giftcard for my friend to pick her own in a chococo shop near her in dorset.”

Helpful Report

Posted 2 years ago

Thank you, we're it's great to hear how much you love both our chocolates, our service and our ethos. Thanks for being part of the Chococo family and for sharing the Chococo joy 💗️

Posted 2 years ago

“Great chocolates as always. I always go to Chococo for gifting nowadays. Particularly as they do a great dairy free selection.”

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Posted 2 years ago

Thank you for gifting Chococo 💗️

Posted 2 years ago

“Very tasty thank you”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Absolutely scrumptious chocolates, particularly the molasses & Brown Butter Caramel! The only thing which let the whole buying experience down was, sadly, Royal Mail. We selected to have the chocolates delivered on a Friday, they were dispatched on the Thursday by 1st class but sadly Royal Mail didn't deliver until the Monday. (I've not removed any stars for that as it's not Chococo's fault - but it arguably does require revised consideration of the deliver method as 1st class often doesn't get there next day!)”

Helpful Report

Posted 2 years ago

Thank you for loving Chococo! Sorry to hear about the delivery but we should point out that our preferred date deliveries aren't guaranteed, although the vast majority of 1st class tracked parcels do make it next day.

Posted 2 years ago

“Excelent service all round from ordering to delivery Easter egg was great with lovely packaging have ordered more SUSAN”

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Posted 2 years ago

Thank you, we're so thrilled you love them so much you've come back for more 💗️

Posted 2 years ago

“It's always tasty and it was tasty again and I think it'll be tasty next time and forever.”

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Posted 2 years ago

Tee hee, forever tasty! Thank you 😊️

Posted 2 years ago

“Excellent fresh chocolates. You can really taste the individual components of the centres.”

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Posted 2 years ago

So glad you loved them, thank you.

Posted 2 years ago

“I sent the brownies as a present and they loved them!”

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Posted 2 years ago

Thank you for gifting Chococo!

Posted 2 years ago

“Always fabulous buying from Chococo! Order arrived swiftly, beautifully packaged.”

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Posted 2 years ago

Thanks so much 💗️

Posted 2 years ago

“Great looking chocolate lobsters which tasted really good.”

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Posted 2 years ago

Thank you 💗️

Posted 2 years ago

“I bought them for a friend and she loved them. Said they were beautifully presented and with flavours that were so exquisite the flavours exploded in her mouth!”

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Posted 2 years ago

Wow, that's fantastic, thank you!

Posted 2 years ago

Chococo is rated 4.8 based on 8,997 reviews