Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,997 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought it was a scam didn’t get a confirmation email, mum loved the chocolate though. Definitely not a scam though.”

Helpful Report

Posted 2 years ago

We're so pleased that your Mum loved the chocolate. We're a little confused as to why you might have thought placing an order with us was a scam, and are a little alarmed to read that on a review of us! We've checked your order and can see that a confirmation email was sent to you; perhaps it landed in your spam/junk/clutter box? You should also have received a 'Chocs Away' email from us when your order left us, as well as tracking updates by email or text from Royal Mail, so we're very sorry if none of this reached you.

Posted 2 years ago

“A gift for my Grandson who will not be given until Easter. I am sure he will enjoy the dinosaur chocolate egg.”

Helpful Report

Posted 2 years ago

We hope he'll think it's roarsome 😁️

Posted 2 years ago

“Wife really enjoyed her chocolates for Mothering Dindsy. So did I.!!”

Helpful Report

Posted 2 years ago

Thanks for gifting Chococo 🎁️

Posted 2 years ago

“Have ordered from Chococo before & always pleased with products.”

Helpful Report

Posted 2 years ago

Thank you 💛️

Posted 2 years ago

“This is the first time - I usually get chocolate from a well known chocolate Company. Am pleasantly surprised by Chococo And I am now a convert, there’s a lovely handmade taste and feel to the chocolate and you get the sense of it all being made with care and the taste is great. Thank you :-)”

Helpful Report

Posted 2 years ago

Yay! Welcome to the Chococo family, we're so glad you've found us. We can't wait to welcome you back very soon 💗️

Posted 2 years ago

“Honestly quite disappointed. The couverture of chocolate has changed in the last couple years, and since it’s changed, the texture of the chocolate is greasy and commercial- almost a bit crumbly. I used to adore the old couverture, the amazing tempered snap it had. It makes me sad that Chococo is no longer my go-to choc place, I used to absolutely adore it. Bring back the raspberry riot and pistachio-cardamom truffles!!!”

Helpful Report

Posted 2 years ago

Oh no, we're very sorry to hear this. Our signature milk and dark chocolates are unique to us - we developed the 'recipes' with our chocolate partners, so you won't find our 47% Colombia milk chocolate or 72% Ecuador dark chocolate anywhere else! These chocolates are delivered direct to us, with no middlemen. We love working directly with our partners as it means that not only do we have confidence in the quality of the beans to make delicious chocolate, but we also have complete traceability of the chocolate from pod to product - in fact, our Ecuador dark chocolate is made from cocoa beans sourced from just one estate - and we know that our signature chocolate from Ecuador, Colombia & Madagascar is definitely slave-free. Oh, and our Raspberry Riot truffle (which definitely won't have a tempered snap) is on our ongoing chocolate menu and in many of our fresh selection boxes and in our shops, so still available!

Posted 2 years ago

“Great company. Superb products, east to use website and quick efficient delivery.”

Helpful Report

Posted 2 years ago

Thank you 💗️

Posted 2 years ago

“Really nice chocolates, enjoyed the variety of flavours included in the box.”

Helpful Report

Posted 2 years ago

Thanks, that's great to hear.

Posted 2 years ago

“Thèse are Lovely chocolates But very expensive and don't represent good value, I paid nearly £21 for 16 chocolates. There are other upmarket brands where you would get a lot more chocolates for that money.”

Helpful Report

Posted 2 years ago

Thank you we're so glad you loved our chocolates. Our delicious raisetrade chocolate is sustainable, slave free & ethical and our chocolates are hand-crafted, hand-decorated and hand packed into planet friendly, plastic-free packaging. Not all other 'upmarket' brands do this! We think they're worth every penny.

Posted 2 years ago

“Well packaged, good communication, quick delivery. Lovely chocolate, love the little animals inside the Easter eggs.”

Helpful Report

Posted 2 years ago

Thanks, that's fab to hear 💗️

Posted 2 years ago

“Lovely special chocolates that my three mums were very pleased to receive!”

Helpful Report

Posted 2 years ago

Spreading the Chococo joy, thank you 💗️

Posted 2 years ago

“Great service, lovely chocolates”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Delicious chocolates with a lot of unusual flavours. Lovely packaging, and arrived promptly. Will definitely order again.”

Helpful Report

Posted 2 years ago

Welcome to Chococo! We look forward to welcoming you back 💛️

Posted 2 years ago

“Very good Well packaged Can’t wait for easter”

Helpful Report

Posted 2 years ago

Fab, thank you!

Posted 2 years ago

“I always buy medium selections as gifts for loved ones and they are enjoyed by everyone, even those sneaking one out the box!”

Helpful Report

Posted 2 years ago

Thank you for gifting Chococo 🎁️

Posted 2 years ago

“Beautiful packaging and delicious flavours. Such a treat to give and receive”

Helpful Report

Posted 2 years ago

Fabulous, thank you 😊️

Posted 2 years ago

“Arrived on the day requested. It was a present very tasty brownies”

Helpful Report

Posted 2 years ago

Great to hear, thank you!

Posted 2 years ago

“The only time I've had vegan chocolate as good as the original. We used to come to chococo on family holidays when I was younger, a decade later I was delighted when they turned up on a search for vegan chocolate. Now I've tried it I'm not surprised, it blows supermarket and other mass produced chocolate out the water! The taste instantly took me back to holidays in Swanage. not sure how they've managed it when I've had so much bad vegan chocolate, theirs just taste brilliant, regular, just like I remember. Thanks for making it. My only wish is you did vegan truffles! Or vegan fruit and nut! Ah I just want more.”

Helpful Report

Posted 2 years ago

That's fantastic to hear, thank you. Our 43% Colombia Oat M!lk chocolate is plant-based & vegan-friendly, great for non-dairy customers who want a creamier, sweeter tasting chocolate than dark chocolate. We love this chocolate as it has clean creamy flavour notes with a hint of caramel and when we were testing it blind, most people couldn't tell that it wasn't a classic milk chocolate! Even better, it is made with gluten-free oat powder and so is gluten-free, dairy-free, soya-free and nut-free...happy days! We use it in quite a few of our handmade chocolates, so you can find delicious flavour combinations made with oat m!lk chocolate in our boxes, as well as our bars and novelties.

Posted 2 years ago

“Not tried yet as they are for presents but packaging and service excellent. Will probably recommend”

Helpful Report

Posted 2 years ago

Thank you 💛️

Posted 2 years ago

“Delicious chocolate with some really unique flavours. Timely delivery, would definitely order again.”

Helpful Report

Posted 2 years ago

Thank you, so glad you love them. We look forward to welcoming you back soon!

Posted 2 years ago

Chococo is rated 4.8 based on 8,997 reviews