Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,017 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Royal Mail managed to lose my original order but an email to the support team assured me they would take that up and resend a replacement to my cousin. This was done very quickly after I had decided what to have as my original item was a Christmas only order. The present was safely delivered and the recipients are now as keen on Chococo as I am.”

Helpful Report

Posted 7 months ago

Thank you for your kind review. We really appreciate your nice words despite the initial issues with Royal Mail! We're glad to hear that the issues were resolved and the gift was delivered promptly to the recipient!

Posted 6 months ago

“Have been a mega fan of Chococo for a very long time. Usually love the big boxes of chocolates and all of the choices, but this selection box had too many kirsch/marzipan/sour cherry flavours which I don’t like. The other chox were great as always - Dorset Sea Salt a personal fave.”

Helpful Report

Posted 7 months ago

Thank you for your kind review, Lucy. We’re glad you love Dorset Sea Salt and that you’ve been a fan for so long. We appreciate your feedback about the selection box and will pass it to our team.

Posted 6 months ago

“My absolute favourite chocs. Ever single one is delicious.”

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Posted 7 months ago

Thank you for your lovely review, Sam! We’re thrilled that Chococo is your absolute favourite and that every chocolate hits the spot! Thank you for your continued support.

Posted 6 months ago

“The chocolates were a treat, really unusual but great flavours. The whole family tried them and enjoyed the quality and taste. A real experience as Nd would recommend.”

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Posted 7 months ago

Thank you for your lovely review! We’re delighted the whole family enjoyed the different flavours and the chocolate experience as a whole!

Posted 6 months ago

“The beak had broken on the penguin although it appeared to be well wrapped and packaged.”

Helpful Report

Posted 7 months ago

Thank you for your review. We’re glad the item was well wrapped, though we’re sorry the penguin’s beak arrived broken. We always encourage customers to get in touch via email or phone if you have an issue with your order or the product itself. We will always do our best to help!

Posted 6 months ago

“Gorgeous choc, lovely and smooth..”

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Posted 7 months ago

Thank you for your lovely review! We’re so glad you enjoyed our chocolate. We really appreciate your kind words.

Posted 6 months ago

“My daughter loved her chocolate penguin. Super tasting chocolate. Excellent service. Penguin's beak was broken off but this was probably done in transet. My daughter said it was well packaged so couldn't think how it could have happened. I would certainly recomend this company.”

Helpful Report

Posted 7 months ago

Thank you for your review and for choosing us. We’re glad your daughter loved the chocolate penguin and that you were happy with the packaging. We’re sorry the penguin’s beak arrived broken—transit can be tough on delicate items, but we’re glad it didn’t affect enjoyment. Please in future let us know and we will always try and help!

Posted 6 months ago

“Excellent chocolate - but very expensive!”

Helpful Report

Posted 7 months ago

Thank you for your honest review. We’re glad you loved the chocolate, and we appreciate your note about the price. Keeping a high cocoa percentage in our chocolate does cost us a lot! But we think the quality and craftsmanship honours this.

Posted 6 months ago

“I bought some chocolates for my mother in law for Christmas, as a much older person it's one of her greatest pleasures to receive some really good chocolates. The delivery was very prompt and the chocolates were very much enjoyed. Thank you for giving great pleasure to a very special lady.”

Helpful Report

Posted 7 months ago

Thank you for sharing such a lovely review. We’re thrilled the chocolates brought joy and that the delivery was prompt for your Christmas gift.

Posted 6 months ago

“Use them a lot & always fantastic products & service”

Helpful Report

Posted 7 months ago

Thank you for your continued support! We really appreciate you frequency shopping with us and it's great to hear your kind words regarding our selection and service.

Posted 6 months ago

“I ordered by telephone and the customer service was excellent. The chocolates were fabulous.”

Helpful Report

Posted 7 months ago

Thank you so much for such kind feedback! We're glad to hear you had a great experience with our Customer Care team and that the Chocolates were enjoyed!

Posted 6 months ago

“Sent to family for Christmas. A repeat order, which says all you need to know!”

Helpful Report

Posted 7 months ago

Thank you! We’re thrilled to hear this was a repeat order for Christmas and that your family loved the chocolates. We really appreciate you choosing Chococo again.

Posted 6 months ago

“Delicious chocolates. Bought as a gift for someone who is dairy and gluten intolerant who found them far superior to any other plant based chocolates with very sophisticated flavour combinations and delicious chocolate coating.”

Helpful Report

Posted 7 months ago

Thank you! We’re so pleased to hear the chocolates met the recipients needs and impressed with their flavours. We really appreciate how you thought of us for gifting delightful plant-based treats!

Posted 6 months ago

“Chocolate comes in a brown paper bag = thank you, finally a company with common sense! Chocolate itself = full of flavour! Chococo = what's not to like?! Will be back for more.”

Helpful Report

Posted 7 months ago

Thank you! We love this! We’re so pleased you appreciated the efficient packaging and enjoyed the full flavours of the chocolate. We can’t wait to hear from you again. Many thanks!

Posted 7 months ago

“Great chocolates enjoyed by all family and friends. Thanks Chococo”

Helpful Report

Posted 7 months ago

Thank you! We’re so pleased the chocolates were enjoyed by everyone. Thanks so much for choosing Chococo!

Posted 7 months ago

“Simply, the best chocolate I've tasted.”

Helpful Report

Posted 7 months ago

Thank you so much!! We’re delighted to hear that! It truly means so much to everyone here at Chococo.

Posted 7 months ago

“Superb chocolates, definitely some of the best available in the UK”

Helpful Report

Posted 7 months ago

Thank you so much! We’re thrilled to hear you think so highly of our chocolates, your kind words mean a lot to us.

Posted 7 months ago

“perfect gift and shipping”

Helpful Report

Posted 7 months ago

Thank you for sharing your feedback. We’re glad it was a perfect gift and that the shipping went smoothly.

Posted 7 months ago

“Chocolate is fantastic, the little booklet to identify the chocolates could be clearer.”

Helpful Report

Posted 7 months ago

Thank you for sharing your feedback. We’re glad you enjoyed the chocolate and we’ll work on making the booklet clearer.

Posted 7 months ago

“My granddaughters love chococo and it is great that the one with a milk allergy can have the same with the oat chocolate that actually tastes good!”

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Posted 7 months ago

Thank you! We’re thrilled to hear the oat chocolate is a hit and that everyone can enjoy our chocolates together!

Posted 7 months ago

Chococo is rated 4.8 based on 9,017 reviews