Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,990 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered three penguins, all arrived broken. Replacement penguins arrived promptly but 2 were also broken. I did email Customer care at the time. Packing doesn’t seem to support the nature of the product. Didn’t get any further response.”

Helpful Report

Posted 6 months ago

Thank you for your honest feedback. We're sorry to hear the replacements also arrived broken. That is disappointing, had we known, we would have tried to resolve the issue for you. Unfortunately, I can't see a follow up email from yourself regarding the replacements being broken as well. Apologies once again for the inconvenience.

Posted 5 months ago

“Beautifully presented and all delicious. Look forward to more! My friend bought these for me.”

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Posted 6 months ago

Thank you so much for the lovely review. We’re thrilled you enjoyed the presentation and the chocolates. Also, thank you to your friend for thinking of us when gifting for you.

Posted 5 months ago

“The best chocolates, ever!”

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Posted 6 months ago

Wow! That's some praise! Thank you so much for your review and your 100% true statement! We really appreciate it.

Posted 5 months ago

“Chocolates arrived really quickly. Both boxes were gifts for Christmas so I cannot comment any further.”

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Posted 6 months ago

We're really glad to hear your gifts arrived promptly and without issue. We hope your recipients enjoyed their chocolate! Thank you for your review.

Posted 5 months ago

“Great products, beautifully presented and reasonably priced Easy to order online Given as a Christmas gift the chocolates were very well received and pronounced delicious by the recipient”

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Posted 6 months ago

Thank you for the lovely review! We’re thrilled to hear the process of ordering online was seamless, and that the gift was received so well by the recipient. Thank you!

Posted 5 months ago

“Excellent product. Thoroughly recommended.”

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Posted 6 months ago

Thank you for the excellent review! We’re thrilled you’re happy with the product and truly appreciate your recommendation.

Posted 5 months ago

“Bought the hot chocolate and honeycomb chocolates as a present for my wife, she loves them. The hot chocolate especially as she said its the smoothest and tastiest hot chocolate she has tasted......”

Helpful Report

Posted 6 months ago

Thank you for your kind words! We're so happy to hear your wife enjoyed the hot chocolate and gave us such wonderful praise! We appreciate it.

Posted 5 months ago

“Always look forward to and then enjoy your chocs which are outstanding!”

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Posted 6 months ago

Thank you so much! We’re thrilled to hear you always look forward to our chocolates and enjoy them, that truly means the world to us. Your kind words motivate us to keep creating chocolates we’re proud of!

Posted 5 months ago

“Arrived on time and the folks receiving them said that they were delicious”

Helpful Report

Posted 6 months ago

Thank you so much for the kind feedback! We’re glad everything arrived on time and your recipients enjoyed them. We really appreciate you taking the time to share your experience and hope to hear from you again soon!

Posted 5 months ago

“I purchased the Chocolate Dorset Dinosaurs For my 3 year old grandson who is made about dinosaurs as a part of his Christmas box and he absolutely loved them. They went down very well and I would order again, service , quality and date received all as promised.”

Helpful Report

Posted 6 months ago

We’re delighted to hear the Chocolate Dorset Dinosaurs were such a hit with your grandson especially for a dinosaur fan! It’s great to know they were enjoyed as part of his Christmas box and that everything from service to delivery met expectations. We’d love to welcome you back again.

Posted 5 months ago

“They weren't for me but a present for someone but they looked great and the box was beautifully designed. They seemed nearly as good as the Chocolate Society ones which is high praise indeed!”

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Posted 6 months ago

It’s great to hear the chocolates made such a strong impression as a gift, from the presentation to the beautifully designed box. Thank you for your lovely words!

Posted 5 months ago

“absolutely delicous”

Helpful Report

Posted 6 months ago

It's lovely to hear the chocolate were absolutely delicious. Thank you for your straightforward, kind words!

Posted 5 months ago

“These are amazing chocolates, bought one box for my daughter in law and one for myself. Having new diet requirements never thought I would enjoy chocolates again, huge mistake these are better than conventional chocolate. Great company and fabulous selection.”

Helpful Report

Posted 6 months ago

We're so pleased to hear how much you enjoyed the chocolates, and that they’ve been such a pleasant surprise with your new dietary requirements. It’s wonderful to know they were enjoyed by both you and your daughter-in-law, and that the quality stood out compared to other chocolate. We really appreciate your kind words about our range and the company. Thank you!

Posted 5 months ago

“My first time buying chocolates from Chococo. Bought as a christmas gift for my daughter. They are so beautifully presented, she didn't want to eat them! Lovely chocolates and brilliant for gifting. I will definitely buy from Chococo again. Thank you.”

Helpful Report

Posted 6 months ago

We’re delighted to hear your first experience with Chococo was such a positive one. It’s lovely to know the chocolates were beautifully presented and made such a special Christmas gift for your daughter! Even too good to eat at first! We’re so pleased they were enjoyed and look forward to welcoming you back again.

Posted 5 months ago

“Bought as a gift. Well wrapped prompt delivery and delicious I’m told.”

Helpful Report

Posted 6 months ago

We’re pleased to hear the gift arrived promptly, was well wrapped, and enjoyed by the recipient. It’s great to know the chocolates were delicious and made a good impression.

Posted 5 months ago

“From POV of sender overseas - lovely selection good price and excellent delivery before Xmas”

Helpful Report

Posted 6 months ago

We’re delighted to hear the selection, pricing, and pre-Christmas delivery worked well, especially when ordering from overseas!

Posted 5 months ago

“Delicious as always. Everyone appreciated their presents. Best chocolate!”

Helpful Report

Posted 6 months ago

Thank you for your continued support! We really appreciate your kind feedback and we're really pleased to hear the gifts were received so well.

Posted 5 months ago

“Well packed. Lovely chocs, enjoyed by recipient.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We’re pleased to hear you thought chocolates were well packed and we're really happy to hear they were enjoyed by the recipient!

Posted 5 months ago

“Penguins and a gong were bought as Xmas gifts, the recipients were delighted with the look and the taste of each one.”

Helpful Report

Posted 6 months ago

Thank you so much for your lovely feedback. We’re delighted to hear the gifts were so well received. We really appreciate you taking the time to share this with us, thank you!

Posted 5 months ago

“Delivery was quick and efficient, the website could be improved, the chocolate was not great. Seems the cost is largely covering packaging and marketing. Similar delivery gifting services do it better, like the packaging box also being a card that you can pick the design and add a message too enhancing the provision.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We’re glad to hear delivery was quick and efficient, but we’re sorry the chocolate and website didn’t meet your expectations. We appreciate your comments on packaging.

Posted 5 months ago

Chococo is rated 4.8 based on 8,990 reviews