Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,542 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful packaging and delicious flavours. Such a treat to give and receive”

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Posted 1 year ago

Fabulous, thank you 😊️

Posted 1 year ago

“Arrived on the day requested. It was a present very tasty brownies”

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Posted 1 year ago

Great to hear, thank you!

Posted 1 year ago

“The only time I've had vegan chocolate as good as the original. We used to come to chococo on family holidays when I was younger, a decade later I was delighted when they turned up on a search for vegan chocolate. Now I've tried it I'm not surprised, it blows supermarket and other mass produced chocolate out the water! The taste instantly took me back to holidays in Swanage. not sure how they've managed it when I've had so much bad vegan chocolate, theirs just taste brilliant, regular, just like I remember. Thanks for making it. My only wish is you did vegan truffles! Or vegan fruit and nut! Ah I just want more.”

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Posted 1 year ago

That's fantastic to hear, thank you. Our 43% Colombia Oat M!lk chocolate is plant-based & vegan-friendly, great for non-dairy customers who want a creamier, sweeter tasting chocolate than dark chocolate. We love this chocolate as it has clean creamy flavour notes with a hint of caramel and when we were testing it blind, most people couldn't tell that it wasn't a classic milk chocolate! Even better, it is made with gluten-free oat powder and so is gluten-free, dairy-free, soya-free and nut-free...happy days! We use it in quite a few of our handmade chocolates, so you can find delicious flavour combinations made with oat m!lk chocolate in our boxes, as well as our bars and novelties.

Posted 1 year ago

“Not tried yet as they are for presents but packaging and service excellent. Will probably recommend”

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Posted 1 year ago

Thank you 💛️

Posted 1 year ago

“Delicious chocolate with some really unique flavours. Timely delivery, would definitely order again.”

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Posted 1 year ago

Thank you, so glad you love them. We look forward to welcoming you back soon!

Posted 1 year ago

“I’ve been looking for the right hot chocolate flakes for a while and these are perfect!”

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Posted 1 year ago

Amazing, thank you! Our range of hot chocolate flakes are all made with pure, single origin chocolate - no weird powdered concoctions here!

Posted 1 year ago

“Carefully wrapped speedy delivery of chocolate eggs in plenty of time for Easter. Lovely website.”

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Posted 1 year ago

That's fab to hear, thank you 💗️

Posted 1 year ago

“Fantastic company. Always deliver on time. The chocolates are such a treat. Look amazing and taste divine but at a reasonable cost. I only use Chococo for my chocolate deliveries”

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Posted 1 year ago

Thank you, it's great to hear that we hit the spot each and every time. Thanks for loving Chococo 💗️

Posted 1 year ago

“Beautiful chocolates and the slab my other half said was sublime - loved the personal wording. You are always my go to place for pressies!”

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Posted 1 year ago

Thanks so much 😊️

Posted 1 year ago

“it was really good”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“The description card needs greatly improving as it’s difficult to distinguish the chocolates also my vote would be for more coffee ones as these are my favourite”

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Posted 1 year ago

We're so glad you love our chocolates, in particular the Conkered Coffee (1 Star Gold Great Taste Award winner in 2018) and Macchiato Truffle. All our chocolates are hand-decorated using natural colours so there can be slight variations between the graphic images on our menus, but it can also be fun trying the chocolates without knowing what they are and loving a new flavour explosion!

Posted 1 year ago

“Tasted of mould and white fluff on inner cardboard, I realize it was a reduced product but no one really wants to eat chocolate that tastes like mildew.”

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Posted 1 year ago

We've tried to contact you about this to obtain more information and to put it right for you, but haven't had a response. We're really sorry to see that you've had a bad experience with one of our products. None of the items you ordered contain fresh cream or any other mould-forming products, so we'd like to see what the problem is and put it right for you. Even our sale items should still be good to eat even if they're past their Best Before date, and we'd never knowingly despatch mouldy products.

Posted 1 year ago

“There was a problem with my order, on the part of the delivery company. I let Chococo know my experience and they promptly resolved the issue. Very happy customer and will be buying from them again (though maybe a different delivery option next time). My rating reflects the second delivery.”

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Posted 1 year ago

Thanks, it's fab to hear that our lovely Customer Care team were able to resolve your issue and we look forward to welcoming you back soon.

Posted 1 year ago

“Chococo is the go-to star fave chocolatier in our family. Now even the youngest grandchildren have become aficionados of a 5-star chocolate treat! We visit Swanage whenever we can because we love the café, but otherwise I order online and can’t wait to get your message “Chocs Away!””

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Posted 1 year ago

Aww, it's lovely to hear that your grandchildren love a Chococo treat, what great taste they have! It's so lovely to have your family as part of the Chococo family 💗️

Posted 1 year ago

“This gift is for a friend for Easter and I know how pleased she'll be as a frequent purchaser of yours! I was pleased with the delivery time. I recommend.”

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Posted 1 year ago

Thank you, we're so pleased to hear this!

Posted 1 year ago

“A birthday gift that was much appreciated by my son-in-law., who was already a fan of your chocolates.”

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Posted 1 year ago

Thanks for gifting Chococo.

Posted 1 year ago

“Used for the first time. Lovely chocolates and gratefully received.”

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Posted 1 year ago

Thank you, we're so pleased you found us!

Posted 1 year ago

“My daughter introduced me to Chococo and despite not having a very sweet tooth I was totally sold on these chocolates!! I ordered my first box for my daughter to reciprocate and will be ordering another large box in the next few weeks for a very dear friend. Rae Potter”

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Posted 1 year ago

Thank you! We passionately believe that you can be a chocoholic without being a sugarholic and so we have always worked with high cocoa chocolate. We're always keen to encourage our customers to discover low sugar chocolates in both milk & dark chocolate to expand their taste experiences.

Posted 1 year ago

“Chococo are my go to for delicious and ethical feel good treats and their Easter Eggs have become a tradition in our family. Whether shop bought or mail order, everything is perfection. What more could anyone want?”

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Posted 1 year ago

We love being part of your family traditions, thank you 💗️

Posted 1 year ago

“Some of the best choclate i have ever had and quick delivery”

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Posted 1 year ago

Welcome to Chococo 💗️

Posted 1 year ago

Chococo is rated 4.8 based on 8,542 reviews