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Chococo Reviews

4.8 Rating 9,086 Reviews
94 %
of reviewers recommend Chococo
4.8
Based on 9,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Read Chococo Reviews

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Anonymous
Anonymous  // 01/01/2019
“Very nice but chocolates in the box didn’t entirely match the menu with some duplicates, which my wife who had this for Mothers Day didn’t like, and some omitted which she would have enjoyed”
Helpful Report
Posted 4 years ago
Thank you. Sorry that your wife was a little disappointed with the Mother's Day selection. The boxes of 16 that were in the hamper were made up to a planned template which included six duplicated flavours, and the menu in the boxes covered different sized boxes that had different chocolates in them.
Posted 4 years ago
“Can’t vouch for chocolate yet as foreaste4 gift. However looks great costly but worth it to get something different to supermarkets.”
Helpful Report
Posted 4 years ago
Thank you, we're sure that once the Easter eggs have been tasted you'll agree that they're worth that little bit extra. Don't forget it's all single-origin Raisetrade chocolate, and each egg is hand-crafted in Dorset and studded with our own hand-made honeycombe. Plastic free too! Definitely a world away from supermarket Easter eggs.
Posted 4 years ago
“Chocolates cost say £1 each and was very irritating to struggle to get them out the box.”
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Posted 4 years ago
We can tell by the four stars that you've awarded us that you also found our chocolates utterly delicious, and so worth every penny. Just take out the grid dividers if you struggle getting the chocolates out of the box.
Posted 4 years ago
“Although the Easter egg arrived broken, Chococo were quick to replace it, no fuss, and the second one arrived quickly and in good condition. Very pleased.”
Helpful Report
Posted 4 years ago
Thank you, we're glad to hear that your replacement egg arrived safe and sound and our lovely Customer Care team looked after you so well.
Posted 4 years ago
“I purchased for a friend for Easter so not sure how its gone done yet as still in the box- looks really good and has an excellent description - arrived well packed and compared with others good value but tastes wise the jury's still out (fingers crossed)”
Helpful Report
Posted 4 years ago
Thank you for choosing to gift Chococo. We're really pleased you like the look of the Easter egg and everything went well with delivery. We have no doubt your friend will add the 5th star for taste!
Posted 4 years ago
“Very pleased with order, delivery was prompt, all products as described.”
Helpful Report
Posted 4 years ago
Thank you, we're so pleased it all went well.
Posted 4 years ago
“Truly delicious and beautiful chocolates. Imaginative flavours using many locally sourced ingredients, and no plastic packaging which is a definite plus. Highly recommended. One small negative - on this occasion when I opened the box half the chocolates were upside down which slightly diminished the initial visual “wow” I usually express upon opening Chococo chocolates.”
Helpful Report
Posted 4 years ago
Thank you, it's great to hear that we usually wow you, and you're clearly a fan of Chococo's ethos. Sorry to hear about your upside-down chocs. We can only think that your parcel had quite a bumpy ride with Royal Mail - as you know we do all we can using petit fours cases and cardboard grids (no plastic here) to try to ensure our chocolates fit snugly in the box - and it is unusual for this to happen.
Posted 4 years ago
“Chocolates were enjoyed but there was no gift message as I had provided on the form.”
Helpful Report
Posted 4 years ago
So glad to hear that your recipient enjoyed the chocolates. I've checked your order and sadly there wasn't a gift message for us to include, so perhaps you missed the "save" button when you were placing your order.
Posted 4 years ago
“You can taste the fresh ingredients and my favourite was the conker coffee one 😋”
Helpful Report
Posted 4 years ago
Thank you and yes the coffee one is very popular.
Posted 4 years ago
“Proper chocolate excellently presented”
Helpful Report
Posted 4 years ago
Thank you and we think our chocolate is proper!
Posted 4 years ago
“Great chocolate ,I belive it is one of the best in Uk. I was very happy for the delivery,it was very professional and efficient.”
Helpful Report
Posted 4 years ago
Thank you, that's a great accolade, and we're so pleased everything went smoothly.
Posted 4 years ago
“Apparently, the chocolates were delicious and despite them being a 91st birthday gift for my Mum, the rest of the family couldn't wait to taste them! Only drawback, they forgot to add the gift card so Mum had no idea they were from me!”
Helpful Report
Posted 4 years ago
Thank you, we're so pleased that everyone loved the chocolates. It sounds like you need to get some more for your Mum that she doesn't have to share! We've checked your order and there was no gift message; perhaps the "Save" button was missed when the order was placed.
Posted 4 years ago
“We enjoyed our chocolates however would have appreciated a card for the chocolates we had in the box rather than all that can be purchased!”
Helpful Report
Posted 4 years ago
So pleased that you enjoyed the chocolates, and sorry that the card has all the chocolates listed, this is because the chocolates are made fresh and so differ from day to day what may get packed so we have to cover everything.
Posted 4 years ago
“I sent it to a friend as Christmas gift and they absolutely loved the chocolates. Thankyou”
Helpful Report
Posted 4 years ago
Thanks, so glad they enjoyed them.
Posted 4 years ago
“Great chocs but please consider plain packaging as an option! The last few times I’ve ordered my missus takes delivery and bang the surprise has gone!!”
Helpful Report
Posted 4 years ago
So glad you love Chococo chocolates. We're proud of Chococo and want to shout about it like other premium brands! We do give you the tracking information so you can try to head off any surprise spoilers.
Posted 4 years ago
“Beautiful selection”
Helpful Report
Posted 4 years ago
Thank you.
Posted 4 years ago
“Wonderful chocolates and they felt like a real special treat. At their price point I would say they are probably a bit overpriced (c. £1 per item) but they are really beautiful. Not the kind of chocolates you simply quaff so they do last and are a great discussion point with guests. I would definitely recommend them but I am not sure I could quite justify the £24 per box price tag again.”
Helpful Report
Posted 4 years ago
Thank you, we're so pleased to hear that you love our chocolates and presentation. Don't forget that Chococo chocolates are handcrafted in Dorset using ethically sourced chocolate and quality local ingredients, and they're packed in planet-friendly packaging .... they're worth it, and you're worth it.
Posted 4 years ago
“Ordered for the 16 arrived on the 20th look amazing though off to wales for the holidays so update when demolished”
Helpful Report
Posted 4 years ago
Sorry to hear your order arrived late, but thankfully in time for your jollies.
Posted 4 years ago
“Delicious but one of us is not sure about the salt.”
Helpful Report
Posted 4 years ago
Thank you, we're so pleased you loved our Dorset Sea Salt Caramels. They wouldn't be the same without the salt!
Posted 4 years ago
“The chocolates are presented in stunning boxes, and have the wow factor....my (our guests too both young and old!) only complaint is that the order of service (the menu card) in chocolate boxes was very hard to read as writing small and in italics...not easy without glasses!! Also it was hard to distinguish which chocolate was which by the pictures compared to the chocolates....this is all a minor issue as the chocolates themselves were delicious.....this is hopefully constructive criticism!”
Helpful Report
Posted 4 years ago
Thank you, it's great to hear that you love our chocolates and how they look. And thank you too for your constructive criticism; we welcome all feedback as it's how we can improve, and your comments will be passed onto our creative team.
Posted 4 years ago
Chococo is rated 4.8 based on 9,086 reviews