Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,537 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent, however very small box for price.”

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Posted 8 years ago

“I wish Chococo didn't charge so much for delivery. If you buy something small, you end up paying as much in postage as for the item :(”

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Posted 8 years ago

“Excellent customer service. Lovely chocolates but, for me personally, not special enough to buy again.”

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Posted 8 years ago

“Chocolates were a present, did not eat them myself. Told they were great. They did not last for long apparently!”

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Posted 8 years ago

“nice chocs , nicely presented and delivered promptly”

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Posted 8 years ago

“Very well presented, but weird flavours. Some very delicious, but others nothing special. I was a bit disappointed myself, and a recipient of Chocolate wasn't too keen either.”

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Posted 8 years ago

“The chocolates are super as ever. Do keep up the chili ones! Sometimes it's a bit hard to get the chocolates out of the box with the dividers in there?”

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Posted 8 years ago

“I really enjoyed your chocolates. Box could have been bigger ????.”

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Posted 8 years ago

“Bought as a gift. They said they were delicious!”

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Posted 8 years ago

“your chocolates are very good, with a good variety of unusual flavours (not all of which I could actually discern). I think they are somewhat overpriced but make a nice gift.”

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Posted 8 years ago

“Chocolates were beautifully presented and wrapped as well as being delivered when requested. There were a variety of flavours but the 'menu' card listed so many it was hard to distinguish which was which. Some of the unusual flavours were delicious but other were horrid - olive oil and salt?”

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Posted 8 years ago

“I bought these as a gift, but when they arrived, there was so much info about buying more of your chocolates that my friend honestly thought they were a trial pack that you had sent out. As I bought a subscription, couldn't the first box sent just of had the note saying it was a gift and then in the future packages you could of added the sales info. It was by chance that she mentioned receiving the chocolates as they arrived early. I would of waited until the following week to ask her if she received her present when a thank you had not been forth coming as I know she would of called me immediately to say thank you otherwise. She was embarrased that she hadn't realised they were a present.”

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Posted 8 years ago

“Enjoyed the chocs but there are others I prefer.”

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Posted 8 years ago

“Sent as a gift. They arrived on time . I understand that they tasted wonderful but I am sadly too far away to verify this!!!”

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Posted 8 years ago

“Sadly...these were a gift and I have no idea what they were like...but my friend was very pleased with them....so no doubt she enjoyed eating them !”

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Posted 8 years ago

“Chocolates were as delicious as always but had to mark down on overall rating as I didn't receive a menu (list of what flavour each of the chocolates were). As I planned to share them With my family over Christmas I was unable to due to some having nut allergies. Although a bonus for me it was a disappointment to them.”

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Posted 8 years ago

“Service excellent. Chocolates lovely, just would have liked a few more milk chocolates rather than dark. Still wonderful!”

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Posted 8 years ago

“Bought the large selection box as a Christmas present for my partner. I haven't tried the chocolates but they have proved interesting flavours. A little disappointing that with such a large range of flavours there were a number of repeated items and no way to make a selection”

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Posted 8 years ago

“Amazing products of very high quality. Slightly less impressed with the ordering process and the cost of postage (though that is not the company's fault - the charges have been rising so steadily. However, it does make you think twice before putting in a sizeable order)”

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Posted 8 years ago

“Very beautiful and tasty chocolates, my wife was very happy with the gift and she will now receive more of them every month for half a year. I hope the quality keeps up! As a suggestion though, as I bought this as an Xmas gift for my wife I had a bit of a problem with how to arrange this, I wanted the first box sent to myself so that I could put it 'under the tree' at home, however now all subsequent boxes will also be addressed to me and not my wife. It would have been good with some kind of service where I could get first box to myself and then change the address to be my wife for the rest. This is a bit of a minor issue though, as I can easily give my wife the boxes that arrive (or keep them for myself!!!) :-)”

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Posted 8 years ago

Thank you for your review Andreas, we are really happy to hear they were well received and trust they will be for the remainder of the Chococo Chocolate Club subscription! We take on board your feedback about having the first box sent to 'you' rather than the recipient and following boxes sent direct to them. This is something that we will be looking to improve this year to give you more control over 'who' receives the different boxes. Thanks, Rich, on behalf of the Chococo team

Posted 8 years ago

Chococo is rated 4.8 based on 8,537 reviews