Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,537 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“salted caramel very good!”

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Posted 8 years ago

“I chose your three Gin based chocolates. All were as good as expected from Chococo but one (I don't recall which of the three) had no taste evidence that it contained gin.”

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Posted 8 years ago

“Beautiful packing. Feels very special. Gin chocolates purchased. Two very tasty, one a bit bland. Wouldn't know any of them were gin or alcoholic but pleasant tastes. Would have liked to know which choc was which gin as no menu inside. Texture inside each choc very smooth and velvety and not sickly or over rich. Lovely crack as you bit in. Just would have liked to know what was what and perhaps a bit more gin!”

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Posted 8 years ago

“Really enjoyed the chocolates, shame it's so expensive or I would join the chocolate club”

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Posted 8 years ago

“My wife loved the gin selection chocolates. The only reason I haven't given five stars is because the product information of what the selection contained was on the bottom of the box. It would have been better/more convenient if that was on the inside of the box, either on the inside of the lid or on a separate sheet of paper inside. We have been going to Chococo in Swanage since it opened and love going there.”

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Posted 8 years ago

“My husband and I ordered the Limited Edition Gin chocolates for our 1st anniversary as we adore Chococo and enjoy a tipple too! We first discovered Chococo's shop in Winchester last year on our honeymoon and immediately fell in love with the fantastic selection of delicious, creamy chocolate. Unfortunately the first batch we ordered for our anniversary in June got lost in the post and didn't arrive on time, but I was sent a new box which has now arrived and my husband and I are very much enjoying them. These are genuinely the most delicious chocolates we have ever tasted, and I used to work for another premium chocolate brand so I have very high standards! Thank you for making amazing chocolate!”

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Posted 8 years ago

Hi Laura, Very happy to hear your chocolates have now arrived and you are both enjoying them, apologies again for the first box disappearing! We hope to see you in Winchester again sometime. Kind regards, Jade on behalf of the Chococo Team

Posted 8 years ago

“Truffles sent as a gift. Recipient delighted with them and had no trouble enjoying them within the suggested fortnight!!”

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Posted 8 years ago

“Lovely chocolates. Packaging awful. An absolute pain trying to get each chocolate out of the tiny little Squares in the box - distracted from the enjoyment of a great product”

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Posted 8 years ago

“They were very good but a few minor complaints, firstly they arrived on a warm day and despite going straight into the fridge a few of the chocs had melted into mush. Maybe the packaging could be better insulated or chilled? Also the selection box had three of some of the chocolates, it would have been nicer to have more variety and less duplication. One final minor point, my wife and I struggled to identify the chocs from the pictures. Maybe because they had melted a bit but it was only after eating that we knew which they were!”

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Posted 8 years ago

Hi David, glad you enjoyed the chocolates. Apologies for the melted ones, please do not hesitate to contact us at the time regarding any issues like this as we are always happy to help and would replace any faulty products. As for the selection of chocolates, as you ordered a large Milk selection box we are slightly more limited for choice as apposed to a mixed selection box with milk and dark chocolates. And apologies if you were unable to identify any chocolates, as you said this may have been because of them melting. I do hope these minor problems have not put you off and you will be a returning customer. Kind Regards, Jade, on behalf of the Chococo Team

Posted 8 years ago

“Two of my eggs were broken on arrival but Chococo replaced them both straight away.”

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Posted 8 years ago

“lovely designs, tasty chocolate”

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Posted 8 years ago

“It was a gift, I am told they were delicious”

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Posted 8 years ago

“Quality of the chocolate was good. Bit disappointed with the size.”

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Posted 8 years ago

“Very good service and chocolate only fault is you do not get a loyalty stamp when you mail order”

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Posted 8 years ago

“Awesome chocolate and eggs.”

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Posted 8 years ago

“Delicious chocolate egg, however, the chocolate dinosaur in the egg was just the wrong chocolate to give to the little boy. He loved the egg and was very excited to have the dinosaur and saved it until last but then didn't like it which was a big disapointment.”

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Posted 8 years ago

“I looked everywhere for and 85% dark choc Easter egg and was so pleased when I found yours. It arrived in one piece and looked lovely once unwrapped. If I had any criticism at all it was that the choc was very slightly lacking in taste. Otherwise fab. Thank you”

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Posted 8 years ago

“Beautiful chocolate eggs but lacking a bit of pizazz. Happily eaten though by grandchildren”

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Posted 8 years ago

“sent them to my daughter-in-law and she was delighted with them”

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Posted 8 years ago

“The "fish and chips"were bought as a present and they were well received and much appreciated.”

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Posted 8 years ago

Chococo is rated 4.8 based on 8,537 reviews