Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,541 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time ordering the Sea Salt Caramel Brownie from Chococo and I was expecting big things considering how amazing their chocolate is. Well, my daughter has raved about her birthday gift saying it was absolutely delicious and would definitely recommend further orders!! The brownie was to be delivered during the last bad storm so I warned her that it might not arrive on time, however, between Chococo and Royal Mail she received the brownie on her birthday, thank you for the excellent service.”

Helpful Report

Posted 10 months ago

Thank you so much for your lovely feedback! We’re so glad to hear your daughter loved the Sea Salt Caramel Brownie and that it made her birthday even more special. It’s great to know that despite the storm, we were able to get it there on time! We truly appreciate your recommendation and look forward to welcoming you back soon 💗️

Posted 10 months ago

“Beautifully presented and well packaged. Opening the box we were delighted to see such lovely handcrafted chocolates. A feast for the eyes and the tastebuds too.”

Helpful Report

Posted 10 months ago

Thank you so much! We’re thrilled to hear that you loved everything so much and that our hand-crafted chocolates delighted both your eyes and taste buds. We take great care in every detail, and we’re glad we made such a positive impression 💗️

Posted 10 months ago

“Nice fillings, poor identification of chocolate types compared to the inserted list of chocolates, someone didn't really take the time to "paint" them properly. The chocolate coating was poor, didn't melt in the mouth, tasted almost plastic”

Helpful Report

Posted 10 months ago

Thank you for your feedback and we’re glad to hear you enjoyed the fillings of our handcrafted chocolates, but we’re sorry to hear the chocolate didn’t meet your expectations. Our chocolate is a 2023 Gold Great Taste Award winner and is made exclusively for us by our Direct Trade partners in Ecuador, so we're sorry that you didn't enjoy it. We’ll feed back your comments to the team about the decorations, and we appreciate you sharing your thoughts with us.

Posted 10 months ago

“Lovely quality and promptly delivered.”

Helpful Report

Posted 10 months ago

Thank you, that's fab to hear 💗️

Posted 10 months ago

“Prompt delivery, good communication from seller, looked lovely, given as a gift and we'll received”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We’re so glad to hear the gift was well received and we really appreciate your support 💗️

Posted 10 months ago

“The recipient, who loves these chocolates, was extremely happy!”

Helpful Report

Posted 10 months ago

Thanks for gifting Chococo 💗️

Posted 10 months ago

“Great chocolate. Sent out promptly. Great customer service.”

Helpful Report

Posted 10 months ago

That's fab to hear, thank you 💗️

Posted 10 months ago

“Always amazing. Great products and fair prices. I love the sustainable approach and they're about the best chocolates out there in my opinion. Had a small problem with the delivery but it was sorted out within a couple of hours.”

Helpful Report

Posted 10 months ago

Thank you! We’re so glad you love our products and sustainable approach. We're also glad to hear our lovely Customer Care team was able to resolve the delivery issue quickly – they're always here to help if anything goes wrong 💗️

Posted 10 months ago

“Sent the valentines heart and mini chocolates as a gift and they were thrilled! Beautifully packaged,delivered on time and apparently extremely scrummy! Original designs, ideas and flavours, so much to choose from, not cheap but worth it for amazing chocolate!”

Helpful Report

Posted 10 months ago

Thank you for the fab feedback! We’re so happy to hear the gift was a hit and that the chocolates were enjoyed. We take great pride in our unique designs and flavours, and we’re thrilled you think it’s worth the treat! 😊

Posted 10 months ago

“Great quality, delicious products and a seamless online buying experience”

Helpful Report

Posted 10 months ago

Thank you! We’re so glad to hear you’re enjoying both our chocolate and the smooth shopping experience. We look forward to welcoming you back soon 💗️

Posted 10 months ago

“I ordered 2 tins of the vegan chocolate mackerel for my daughter because I’d bought them at Christmas as a treat and she said it was the best vegan chocolate she’d ever had!”

Helpful Report

Posted 10 months ago

Thank you! We're so thrilled that your daughter loves our 72% Ecuador origin dark chocolate which is a 2023 Gold Great Taste Award winner. She has great taste too! Thanks for gifting Chococo 💗️

Posted 10 months ago

“Always tempting. Always reliable. Always welcome!”

Helpful Report

Posted 10 months ago

Always a pleasure! Thank you 💗️

Posted 10 months ago

“Prompt delivery, very nicely packaged and great tasting chocolate. Receiving something from Chococo feels special and is worth it every time.”

Helpful Report

Posted 10 months ago

Thank you! We're so glad you loved everything. It’s great to hear Chococo feels special every time – we’ll be here for your next treat 💗️

Posted 10 months ago

“I had the letterbox Milky Way choc bars delivered as a gift. The birthday boy said they were delicious and loved them! Can’t recommend Chococo highly enough 🤩⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 10 months ago

Thank you so much! It's fab to hear the birthday boy loved our Milky Way Letterbox Bar Gift Set and your recommendation means the world to us! We can’t wait to delight you again soon 💗️

Posted 10 months ago

“A big fan of chococo. Ordered some for my friends birthday. She was delighted. I ordered a little something for myself on the sale, I was delighted too!”

Helpful Report

Posted 10 months ago

Thank you! We're thrilled to hear we've delighted both you and your friend, and well done for treating yourself too - you deserve it! 💗️

Posted 10 months ago

“Well received as a gift brownies in particular”

Helpful Report

Posted 10 months ago

Thank you for choosing Chococo 💗️

Posted 10 months ago

“My friend was delighted with her gift, a delicious birthday surprise!”

Helpful Report

Posted 10 months ago

That's fab to hear, thank you, and thanks for gifting Chococo 💗️

Posted 10 months ago

“Hi. I ordered one of your baubles (reduced price I think?) with chocolates inside. The bauble was broken into several pieces but I didn't bother to get in touch as was for me and I still enjoyed it! Just wanted to make you aware. The chocolate was lovely 😋”

Helpful Report

Posted 10 months ago

Thank you for letting us know, and we’re sorry to hear the bauble arrived broken. We take great care with all our packing, especially as many of our items are gifts, so we’re disappointed that this happened. We’re glad to hear you still enjoyed the chocolate though – that’s what matters most! Thanks again for choosing us! 😊

Posted 10 months ago

“I am glad to find a yummy hot chocolate that is tested for heavy metals and it's responsibly sourced.”

Helpful Report

Posted 10 months ago

Thank you! It's great to hear you appreciate our commitment to quality and responsible sourcing. Thanks for choosing us, and we hope you enjoy every cup! 💗️

Posted 10 months ago

“Gorgeous chocolate, prompt service, beautiful packaging and incredible ethics. Firat time buy for me for my daughter's 18th bday, but I'll be back!”

Helpful Report

Posted 10 months ago

Thank you so much for your lovely feedback! We’re thrilled to have been part of your daughter’s special birthday celebration and we look forward to welcoming you back soon! 💗️

Posted 10 months ago

Chococo is rated 4.8 based on 8,541 reviews