The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,229 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived in time stated. They were well packed and in good condition. China Village obviously take a lot of care over their orders. Would purchase from them again.”

Helpful Report

“This is the second time I have used the services of China Village and I am again delighted. Replacement plates arrived on time and in excellent condition. A deserved 5 star - keep up the good work China Village.”

Helpful Report

“I was given my dining service as a wedding present over 30 years ago and had broken two plates. I was not expecting to be able to obtain additional pieces as the service was discontinued several years ago. However I found what I was looking for on the China Village website. When the plates arrived they looked brand new and I am delighted that my beloved dinner set is now complete again. Delivery was prompt and the china was packaged very securely. They also have a helpful search facility and I am hoping to add additional pieces in the future.”

Helpful Report

“Plates are in excellent condition and arrived in good time. Very pleaase with the customer service I experienced. Many thanks.”

Helpful Report

“Good service. Items well packed”

Helpful Report

“Excellent service. Items shipped to Greece and received within a week. Had to pay duty on them but UPS handled it and delivered. thank you”

Helpful Report

“I requested some plates and to be notified , the person who called me was true to his word and sent me exactly what he explained.”

Helpful Report

“Very good prices for the items I wanted and delivered very quickly. In excellent conditon, as described. First class.”

Helpful Report

“I am pleased to receive three cups without saucers (I have too many saucers!). They were received within a few days of the ordered date.”

Helpful Report

“The plate arrived promptly, very well packed Good website too”

Helpful Report

“Very happy with service - prompt & well packed item. Will definitely use again.”

Helpful Report

“Excellent all round service. Thank you. The item was exactly as described, in excellent condition – you could not tell it had been used. It was well-packaged in recyclable materials, arrived within the estimated timeframe and postage was reasonable. I would happily use this company again.”

Helpful Report

“Excellent service Excellent quality Prompt delivery WELL DONE !!”

Helpful Report

“Excellent service - prompt communications and my products arrived securely packaged. Thank you 😀”

Helpful Report

“Excellent service and all beautifully packaged and delivered in good condition”

Helpful Report

“Excellent service from The China Village who were able to supply replacement plates for our wedding present dinner service that was originally purchased over 30 years ago. Very happy to recommend and will certainly return ourselves if the need arises”

Helpful Report

“The plate I ordered arrived promptly,was very well packaged.Very happy with purchase.”

Helpful Report

“Efficient and arrived on time”

Helpful Report

“I am very pleased with our recent order from The China Village. It arrived quickly to Canada, was packed very carefully and the quality of the Royal Dalton pieces was excellent. Would definitely recommend.”

Helpful Report

“The plates I ordered arrived promptly and were extremely well packed. Thank you.”

Helpful Report

The China Village is rated 4.9 based on 3,229 reviews