The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,220 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery”

Helpful Report

“The customer service from Matt was excellent. Yodell delivered the parcel which was packed to perfection. I have been looking for a sugar bowl for my 40 year old Paragon Victoria Rose teaset for a number of years. I am so happy my teaset is now complete. Margaret McMullen Rate Very good”

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“Good service and quick delivery”

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“The plates we ordered were in excellent condition and well packed, and arrived promptly.”

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“Very impressed with the service. Very quick and well wrapped China. Still hoping to hear from you if you get a butter dish come your way. Thank you.”

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“Everything I expected and well wrapped for protection. I am very pleased thank you”

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“a very well packed parcel they were exactly what i ordered very good”

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“It was some time ago when I asked China Village to look out for a Denby coffee mug, so I was very pleased to hear one was available. It was very simple to order and it was delivered in less than five days. Very impressed with an excellent service.”

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“I never imagined it would be so easy to replace two chipped plates from the dinner service that was a wedding present 40 years ago. The plates were very reasonably priced and arrived very quickly and were very well packed.”

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“My daughter unpacked the 2 parcels I had sent to her address in the UK and informed me that everything was in excellent condition. Good fast service Thank you M BRINTON”

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“Was delighted with order. Fast delivery and items well packaged for transit.”

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“Had what I needed and arrived in good condition”

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“Good quality crockery and arrived the day after ordering. Next time my husband breaks something I will use you again!”

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“Loke that i got a call from The China Village”

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“The China was exactly what I wanted at an affordable price. It arrived promptly and had been packed very securely. A positive shopping experience in every way.”

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“Fantastic service, product in perfect condition and well packaged for delivery.”

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“Very friendly service. I put my request in some time ago but it is obvious they do not forget old enquiries. Parcel arrived within a week and items well wrapped so all arrived in perfect shape. Would definitely use again when need arises.”

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“Amazed to find china for our dinner set as it is over 40 years old but they were available. The replacement plates arrived well packaged and safe and are now being used.”

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“Delighted!!! Speedy delivery, excellent communication! 5 star customer care ❤️”

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“I was extremely pleased with the efficient service I received from The China Village when I recently purchased some Royal Doulton 'Fieldflower' plates to replace some missing items in the set of crockery that I have had since I left home to go to University many years ago! I was delighted that the plates I wanted were in stock and they were all in excellent condition. I was very impressed with the speed at which they were delivered and they all arrived safely as they had been wrapped and packaged so carefully. Thank you for an excellent service.”

Helpful Report

The China Village is rated 4.9 based on 3,220 reviews