The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,220 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods were in excellent condition, exactly as described, and arrived within the expected timescale.”

Helpful Report

“Excellent service and packing, even emailing to sort out my mistake. I hope I won't be ordering more, but may have some items to sell to you.”

Helpful Report

“Everything was great and easy. Many thanks.”

Helpful Report

“Excellent service! Product ordered was exactly as described, delivery as seamless and the contents were wrapped very securely!”

Helpful Report

“The service was excellent.I was so thrilled to get the plates as they were to complete our dinner service of over 50years”

Helpful Report

“All packaging good”

Helpful Report

“Very prompt service & delivery. Item described as excellent & it is. Would definitely recommend them.”

Helpful Report

“Tout d'abord je suis très satisfait que votre sondage se réalise en français. J'ai été très satisfait de toutes les étapes de mon achat chez China Village. En particulier mes échanges avec Matt Gibbins. Votre site internet est intéressant à consulter...la quantité et la variété des objets doit être souligné.”

Helpful Report

“The items I ordered were exactly as described, very well packaged and arrived on time. I would definitely order from this company again. Thank you China Village x”

Helpful Report

“Very helpful, efficient, and friendly staff. Items were very well packed, Delivery won time, so well done Everyone.”

Helpful Report

“Pleased with my order, delivered speedily”

Helpful Report

“I got exactly what I wanted! My pieces arrived promptly and well packed - using sustainable packaging too - and are just as described. I'm thrilled! I would certainly use your service again.”

Helpful Report

“Excellent service! My order arrived quickly and extremely well packed. Thank you very much.”

Helpful Report

“I'm delighted by the service from The China Village. I sent my old dinner set off on Saturday and the money is already in my account today (Wednesday). I've not used a service like this before and it has exceeded my expectations - professional, prompt, honest and fair. Cannot recommend highly enough”

Helpful Report

“Very easy to order, arrived in 3days”

Helpful Report

“Excellent Company with Excellent Service, whether you are buying or selling. I sold a full set and it was so easy, quick and the payment was deposited into my account straightaway. I then bought several pieces to add to another set and they arrived within 3 days. All perfect and beautifully packed. I will be buying other pieces from them and would recommend them to everyone.”

Helpful Report

“Excellent company . China arrived safely packaged . Would definitely use again”

Helpful Report

“Great service, great products and a very swift and efficient delivery system. Thank you very much.”

Helpful Report

“Very pleased with the quick, efficient service. Always good to add to my Sherwood pottery.”

Helpful Report

“Website straightforward to use - bowl ordered arrived well packaged. in perfect condition.”

Helpful Report

The China Village is rated 4.9 based on 3,220 reviews