The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,228 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Ordered a tea saucer. It was well packed and arrived safely. Will certainly use again.”

Helpful Report

“Thank you for my order - two side plates in Thin Platinum Thomas China. They arrived promply, very well packe and in good condition. . I am still looking for two dinner plates - 24cm - sometimes described as salad plates. Please keep a look out for me.”

Helpful Report

“Excellent communication, packaging and delivery. The Wedgewood dinner plate with Raspberry Cane design was superb quality. Thank you so much. Absolutely delighted to have been able find a replacement for one which had been broken.”

Helpful Report

“Great over the years for finding the missing pieces on our set of Wedgewood china. All delivered carefully and each in one piece”

Helpful Report

“Another great delivery of York town in perfect condition.”

Helpful Report

“Excellent quality and excellent service.”

Helpful Report

“Delivery was quick. Items were very carefully wrapped and packed and the Very Good material looked as good as the Excellent. Very happy.”

Helpful Report

“Good photos and descriptions of items for sale. Excellent packaging - there was no way ANYthing was going to damage my single saucer on its way to me. Timely arrival. Nothing to fault.”

Helpful Report

“Very pleased with the quality and bespoke packaging of my recent Denby Arabesque order. My wife and I have had our Arabesque collection, mostly from wedding presents, since when we married back in 1973! A recent (aged!) drop of a few plates and dishes left us short some of our much loved brown plates and dishes. Very pleased on receipt to see the plates and dishes were exactly the same colouration and design of our original collection. Thank you so much for this. Now in our mid 70's hopefully we won't have any more drops onto our tiled floor - if we do it's good to know your there fore replacements. Always thought the 'Arabesque' design is timeless. . Kind regards and thank you again for your splendid replacements and service. Peter Clinch Eastbourne, Sussex”

Helpful Report

“The jug arrived OK but the beautiful plate was in pieces. China Village made no fuss and sent another plate. So good on yer. Many thanks. Brian”

Helpful Report

“I was very impressed. Found just what I needed. Service and shipment excellent.”

Helpful Report

“Delighted to get pieces to match my dinner set. Arrived safely. Very well packaged. Items in pristine condition. Super communication from company, very highly recommended”

Helpful Report

“Extremely happy with my items. They were packed so well and securely so arrived in perfect condition. Will definitely use The China Village again. Thoroughly recommend them”

Helpful Report

“Very pleased with the service and the delivery was really quick. The plate was in excellent condition.”

Helpful Report

“Fantastic service, the china was excellent quality and packed extremely well. It was delivered at the time they said, would use again. Just one thing to note I paid for the signed courier service but they left it on the doorstep without signing for so may want to look at your courier service.”

Helpful Report

“My replacment tea cup arrived promptly and beautifully packed, Thank you My eplacementtea cup aeeived prom”

Helpful Report

“Arrived as described in very good condition Very well packed to withstand the process of transit Thanks I will order again from you”

Helpful Report

“We broke a plate from our dinner service wedding gift (38 yrs old) and thought that was it until we looked at china village. Replacement plate is faultless and service excellent.”

Helpful Report

“Excellent quality, good price, well packed and delivered in good time.”

Helpful Report

“Excellent service and product description Beautifully packed and arrived in perfect condition”

Helpful Report

The China Village is rated 4.9 based on 3,228 reviews