The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,214 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted to get pieces to match my dinner set. Arrived safely. Very well packaged. Items in pristine condition. Super communication from company, very highly recommended”

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“Extremely happy with my items. They were packed so well and securely so arrived in perfect condition. Will definitely use The China Village again. Thoroughly recommend them”

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“Very pleased with the service and the delivery was really quick. The plate was in excellent condition.”

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“Fantastic service, the china was excellent quality and packed extremely well. It was delivered at the time they said, would use again. Just one thing to note I paid for the signed courier service but they left it on the doorstep without signing for so may want to look at your courier service.”

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“My replacment tea cup arrived promptly and beautifully packed, Thank you My eplacementtea cup aeeived prom”

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“Arrived as described in very good condition Very well packed to withstand the process of transit Thanks I will order again from you”

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“We broke a plate from our dinner service wedding gift (38 yrs old) and thought that was it until we looked at china village. Replacement plate is faultless and service excellent.”

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“Excellent quality, good price, well packed and delivered in good time.”

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“Excellent service and product description Beautifully packed and arrived in perfect condition”

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“I was looking to replace one dinner plate and was really pleased with the service. The plate was extremely well packaged and arrived in perfect condition, I was kept updated with progress of delivery.”

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“the item I wanted had come back into stock, and they let me know, for which I was grateful. The item arrived in great condition, in good time.”

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“Can't thank China Village enough. About a year ago I enquired if they could replace a side plate and saucer I had broken from a special set that was my mother's. At that time they didn't have any in stock and thought they'd forgotten about me. However, I received an email from them recently and they sent me what I wanted. Both arrived quickly. Very impressed with their service.”

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“Excellent on every way.”

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“Delighted that you had a replacement for the china I broke but delivery was slow. Not your fault. The delivery company took 10 days from when they said hey had it to deliver it.”

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“Beautifully wrapped and arrived on time. Bowls were llike brand new. Very happy!”

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“All good cheers”

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“glad I was able to complete my Royal Doulton Memery Lane tea set! Beautifully packaged item arrived as detailed very happy with the service ! . I have purchased a few time from this company they have been very helpful in the past.”

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“Impressed with The China Village. The cereal bowls I have been searching for a long time are in perfect condition.”

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“Good communication and item well packed and delivered in a timely manner.”

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“Saucers are in perfect condition. Packaged brilliantly so nothing got broken. Great service. Was amused at the box they came in. Thought someone had sent me some artisan gin! Now have to explore your website for plates. All the best Mauteen Barsby”

Helpful Report

The China Village is rated 4.9 based on 3,214 reviews