The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,223 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we were very pleased with the service we received as the items were well wrapped and arrived clean and safe.”

Helpful Report

“Iwas hesitant about trusting an online china supplier but I needn't have been. The product was as close to new as if I'd bought it in a store and the packaging nearly filled my recycle bin. Add to this the speed with which the plate arrived and you have perfect service. Many thanks China Village”

Helpful Report

“Just exactly as ordered. Good condition and arrived promptly.”

Helpful Report

“Received great service from the China Village. My parcel was well packed and the goods I purchased were all in excelllent condition. The website was easy to use and the whole experience was pleasurable. Many thanks The China Village!”

Helpful Report

“Fast efficient service and arrived very well packaged Thank you”

Helpful Report

“I asked lots of questions about a teapot and received photograph replies with details of measurements and quality. Excellent idea. I bought the teapot as a result of these and am extremely pleased with it. Pours great, quality glaze, a little heavy, good capacity, easy to clean. Packed in recycled packaging thoroughly protected. Excellent service. Would recommend TCV.”

Helpful Report

“Excellent service. Goods wrapped incredibly well with no chance of breakages. Would use them again without hesitation.”

Helpful Report

“Excellent customer service. Cannot fault the website. Orders are packaged really well too. Thank you. 😊”

Helpful Report

“Plates arrived as ordered and packaged well in lots of paper”

Helpful Report

“Excellent, quick service from an easy-to-use website. We will definitely be using The China Village again. (Hopefully, not to replace even more breakages!)”

Helpful Report

“Very good service parcel arrived well packed and before estimated delivery date.”

Helpful Report

“Excellent service and quality - would definitely use again - thank you.”

Helpful Report

“Everything went very well. I am writing this before the item has arrived though. The price charged was very competitive, the range available was really good, communication was excellent, and the item left their premises promptly. I am very happy with everything up to this point, and have every reason to believe that I will be delighted with the tureen when it arrives.”

Helpful Report

“Very pleased with whole experience of shopping at The China Village. Postage to Australia was much quicker than I had expected. My purchase was very well packed and arrived in excellent condition. Will certainly shop with this Company again should the need arise.”

Helpful Report

“I managed to smash one of our favourite Denby “Baroque” side plates recently. The Baroque pattern is no longer in production so I turned to eBay and very quickly found “The China Village” who were selling relacement Baroque side plates, advertised as “Excellent”. I ordered a replacement plate and it arrived within the specified delivery period stated, securely boxed and in excellent condition as advertised. I am no longer “in the dog house” thanks to The China Village.”

Helpful Report

“Excellent quick service with the china received in good condition as packed very well”

Helpful Report

“Very professional service”

Helpful Report

“I was very impressed with how quickly my parcel arrived and how well my plates were packed. Fabulous service. Thanks.”

Helpful Report

“Dear Sirs, Your products are always of good quality,your customer service and services are of the highest standard.will always be looking at your website for more interesting pieces of china.thank you jean.”

Helpful Report

“More than pleased with your service. Goods arrived within 4 days of being ordered. Will be ordering from you again when cereal bowls are in stock. Thank you.”

Helpful Report

The China Village is rated 4.9 based on 3,223 reviews