Chesterfields Direct Reviews

Name: Chesterfields Direct
Address: Unit 5 & 6, Forrest St, Lancashire, Blackburn with Darwen
Rating: 4.87

4.9 Rating 397 Reviews

97 %

of reviewers recommend Chesterfields Direct

4.9

Based on 397 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 5 & 6,
Forrest St,
Lancashire
Blackburn with Darwen
BB1 3BB

Chesterfields Direct 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was brilliant - from the first enquiry phone call to the delivery. We ordered a two seater and arm chair with footstool and we thought it would take around a month to arrive, but it was ready in about two weeks! The delivery drivers were great and removed the old sofa (for a small fee) and had the tools to take the legs off to get it out of the door etc. This saved us a lot of hassle and makes it a really easy process to get the old sofa out and the new one in. The suite itself is absolutely beautiful! So much work has gone into it and it's perfect in every detail. The oxblood is a gorgeous shade and looks very elegant. It's firm and sturdy to sit on and the cushions are great quality. The armchair is the perfect height and very easy to get in and out of, and the wings around the head are comfortable for a little nap. The communication from the team was excellent right through the whole process - over the phone and on email - and they kept us updated with the timings and delivery details and were so helpful and friendly. The products are beautifully crafted and feel so luxurious. We'd definitely recommend them if you're after a Chesterfield.”

Helpful Report

Posted 3 years ago

Hi Mr. Gaffey Thank you very much for your review. We are a family run business and try our best to give the best customer service from start to finish so are very pleased that you are happy with all aspects of our company. We hope you enjoy your furniture. Kind regards Sharon

Posted 3 years ago

“I was asked for a review, buts since I am advised that my furniture will not arrive until the end of January, there is not much I can say yet. The ordering process was straightforward, customer services were very helpful with my query regarding chair seat sizes, and so far, I am pleased with the service. I would be happy to review the actual furniture once it arrives.”

Helpful Report

Posted 3 years ago

Hi Mrs. Wharam Thanks for revising your review. We are glad you are happy with the service so far. We will send you over a new review request to review your furniture once it has ben delivered. Kind regards Sharon

Posted 3 years ago

“We are really enjoying our new Chesterfield sofa and armchairs set a lot. It’s really high quality and comfortable and very nice looking furniture.We are really happy and satisfied!!! The furniture arrived sooner as we expected:) We are really really happy:) Thanks a lot to all Chesterfields Direct team”

Helpful Report

Posted 3 years ago

Hi Thanks for your very positive feedback. We are glad you are happy with our products and customer service from start to finish. I will pass this onto our team. Enjoy your furniture. Kind regards Sharon

Posted 3 years ago

“Superb all round. Excellent quality build - genuine craftsmanship. Very competitive price, quick and easy purchase system and really friendly and helpful sales team. Delivered on time by a lovely couple of guys who were super-professional and like a double act. Will absolutely use Chesterfields Direct again.”

Helpful Report

Posted 3 years ago

Hi Mr. Mahoney Thank you very much for your positive feedback. We are pleased that you are happy with all aspects of our team here at Chesterfields Direct. Kind regards Sharon

Posted 3 years ago

“All ok, great, thank you”

Helpful Report

Posted 3 years ago

Hi Thanks for your positive feedback. Kind regards Sharon

Posted 3 years ago

“Absolutely loved the chair - every part of the experience was excellent from Chesterfields Direct. Excellent customer service before, during and after!”

Helpful Report

Posted 3 years ago

Hi Mr. Calver Thanks for your amazing feedback. We are pleased that you are happy with our service from start to finish. We hope you enjoy your furniture for years to come. Kind regards Sharon

Posted 3 years ago

“Ordered Sale item, arrived promptly. Delivery men helpful and understanding.”

Helpful Report

Posted 3 years ago

Hi Thanks for your positive feedback. Kind regards Sharon

Posted 3 years ago

“Very pleased with our purchase excellent service and great product”

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Posted 3 years ago

HI Mr. Hollands Thank you very much for your positive feedback. We are glad you re happy with our products and customer service. Kind regards Sharon

Posted 3 years ago

“Brilliant product and customer service. I am very happy, thank you chesterfields”

Helpful Report

Posted 3 years ago

Hi Clare Thanks for your great feedback. We are glad you are happy with our products and customer serivce. Kind regards Sharon

Posted 3 years ago

“Pleased with sofas delivered, awaiting footstool”

Helpful Report

Posted 3 years ago

Hi Mr. Soper Thanks for your positive feedback. I am glad you are happy with your furniture. Kind regards Sharon

Posted 3 years ago

“Excellent customer service, great looking chairs, great craftmanship and quick and friendly delivery to our home.”

Helpful Report

Posted 3 years ago

Hi Mr. Addley Thanks for your review. We appreciate your positive feedback and glad you are happy with our customer service and our hand made products. Kind regards Sharon

Posted 3 years ago

“I bought this office chair for my son's sixtieth birthday. I know he really wanted an antique chair but, after searching through chairs that needed reupholstering, looked decidedly wobbly or just appeared weak I plumped for this one. He says it is comfortable, sturdy and suits his office very well.”

Helpful Report

Posted 3 years ago

Hi Mrs. Hughes Thanks for your feedback. We are pleased that your son is happy with his chair. Kind regards Sharon

Posted 3 years ago

“My sofa was delivered earlier than expected and was everything I hoped it would be. Excellent work and I would have no problem recommending Chesterfield Direct to others.”

Helpful Report

Posted 3 years ago

Hi Mr. Dunsmore Thanks for your positive feedback. We are glad you are happy with our products and service. Kind regards Sharon

Posted 3 years ago

“Over ten years since first purchase, then chair settles, most recently chesterfield all are excellent quality and last purchase matches first for colour and quality Delivery team were excellent as this is not the easiest place to deliver to kept up to date with order and delivery time”

Helpful Report

Posted 4 years ago

Hi Mr. Rigg Thanks for returning back to us for another purchase. We appreciate your positive feedback and glad you are happy with our products and service. Kind regards Sharon

Posted 4 years ago

“Ordering and delivery excellent. Great quality armchair to fall asleep in. Would recommend them to anyone looking for a good quality leather armchair.”

Helpful Report

Posted 4 years ago

Hi Mr. Birtwistle Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 4 years ago

“Cracking bit of furniture, delivered earlier than expected. Thanks to all involved.”

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Posted 4 years ago

Hi Mr. Barraclough Thanks for your kind comments, they are very much appreciated. Kind regards Sharon

Posted 4 years ago

“Best chair ever”

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Posted 4 years ago

Hi Mr. Dean Thanks for your positive feedback. Kind regards Sharon

Posted 4 years ago

“Excellent customer service, and even better product. I have no hesitation to recommend Chesterfields Direct.”

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Posted 4 years ago

Hi Mr. Appleton Thanks for your positive feedback. We are pleased you are happy with our products and customer service. Kind regards Sharon

Posted 4 years ago

“We ordered a Cambridge 2 seat sofa, a Queen Anne chair, two footstools and a Mountbatton swivel chair, all in Ox-Blood. Delighted with the quality and service. We were told 8-10 weeks for delivery and they rang us at about 8 weeks when we were on holiday, they were very considerate and were able to delay delivery until after we returned.”

Chesterfields Direct 5 star review on 14th September 2022

Helpful Report

Posted 4 years ago

Hi Mr. Locks Thanks for your positive feedback. We are pleased you are happy with our products and customer service. Kind regards Sharon

Posted 4 years ago

“Delivery came when promised, and the chair is SO comfortable! Absolutely no hesitation in giving them full marks.... for service and for quality”

Helpful Report

Posted 4 years ago

Hi Mr. Harris Thanks for your positive feedback. We are delighted that you are happy with the quality of your chair and our customer service. Kind regards Sharon

Posted 4 years ago

Chesterfields Direct is rated 4.9 based on 397 reviews