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Chesterfields Direct Reviews

4.9 Rating 358 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Very impressed.”

Posted 2 years ago

Hi Mr. Greaves Thanks for your positive feedback. We are very pleased that you are happy with our service and Chesterfield furniture. Kind regards Sharon

Posted 2 years ago

“We are so pleased with our suite just lovely and also I would to thank the delivery people very caring a well satisfied customer”

Posted 2 years ago

Hi Mr. Denton Thanks for your positive feedback. We are glad you are happy with the quality of our furniture and our customer service. Kind regards Sharon

Posted 2 years ago

“Really pleased with my chesterfield 3 seater and chair - excellent quality and reasonably priced. Very well made and the company very efficient, and easy to deal with. The ordering process was straightforward on the website and what I really appreciated was that I was able to actually talk to the company on the phone immediately, without waiting forever in a queue or being told to visit the website - a rarity these days! I especially like that my furniture was make by this company in the UK. The delivery went smoothly too - delivery men very friendly and easily put the furniture into the room of my choice. I would highly recommend this company.”

Posted 2 years ago

Hi Mrs. Young Thanks for taking the time to give our company a review. Your comments are very much appreciated and I will ensure that I pass this onto all members of our team. We are glad you are happy with our customer service and your UK made furniture. Kind regards Sharon

Posted 2 years ago

“Delighted with our new sofa, it was great from start to finish!”

Posted 2 years ago

Hi Mr. McLaren Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 2 years ago

Hi Mr. McLaren Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 2 years ago

“Transaction and delivery went well.”

Posted 2 years ago

Hi Mr. Earll Thanks for your positive feedback. We are glad you are happy with our furniture and service. Kind regards Sharon

Posted 2 years ago

“I was very pleased to receive my order of a desk and office chair. Delivery came within the scheduled window of time, and the two helpful gents put my goods in the upstairs office. Both the desk and chair are sturdy and handsome, and I'm confident that I'll get many good years out of both.”

Posted 2 years ago

Hi Mr. Rains Thanks for your kind comments. We are glad you are happy with your furniture and our customer service. Kind regards Sharon

Posted 2 years ago

“Communications, delivery and product (Director's office chair) all excellent”

Posted 2 years ago

Hi Mr. Burroughs Thanks for your kind comments. We are glad you are happy with your furniture and our customer service. Kind regards Sharon

Posted 2 years ago

“EXCELENT is only 8 characters but i can not think of a better word”

Posted 2 years ago

Hi Mr. White Thanks for your review. We are glad you are happy with your furniture. Kind regards Sharon

Posted 2 years ago

“Really pleased with the chair, good communication regarding delivery. Even put the chair in place upon arrival. Would use this a company again 👍”

Posted 2 years ago

Hi Mr. Moore Thanks for your comments. We are glad you are happy with our products and service. Kind regards Sharon

Posted 2 years ago

“Wrong postcode so delivery drivers ended up at Darlington. Phoned plenty of time and finally arrived. Great service, delivery men were so polity and helpful. So good service we ordered another chair. Excellent quality exactly was I required.”

Posted 2 years ago

Hi Mrs. Thomas Thanks for your review. Apologies for the mix up with the address. We are glad you are happy with our products and service . Kind regards Sharon

Posted 2 years ago

“Ordered a computer desk for my small office room. Really pleased with the whole experience, the desk is a quality piece of furniture that is better than I expected. The sales team kept me informed through to delivery & although I wasn’t home, my son said the delivery guy was brilliant. So glad that I didn’t go for a cheap desk - this one will outlast me”

Posted 2 years ago

Hi Mr. Colmazza Thanks for your kind comments we are glad you are happy with our products and customer service. Kind regards Sharon

Posted 2 years ago

“This is our second one The previous one lasted 16 years. Both from this company”

Posted 2 years ago

Hi Mr. Redman Thanks for returning to our company for your furniture. We are pleased you are happy with the quality of our furniture. Kind regards Sharon

Posted 2 years ago

“Very good service delivery man The leather is very good”

Posted 2 years ago

Hi Mrs. Edwards Thanks for your review. We are glad you are happy with our products and customer service. Kind regards Sharon

Posted 2 years ago

“Good quality products and excellent service.”

Posted 2 years ago

HI Mrs. Brook Thanks for your kind comments. We are glad you are happy with our products and customer service. Kind regards Sharon

Posted 2 years ago

“It’s pleasing in difficult trading times like these to see a company deliver earlier than projected, and the quality is absolutely superb. These people are true professionals !”

Posted 2 years ago

Hi Mr. Stephenson Thanks for your kind words it is very much appreciated. Kind regards Sharon

Posted 2 years ago

“Fantastic service, swift responses to enquiries. My Queen Anne Chesterfield arrived faster than expected, delivery was well organised with great communication, helpful delivery staff and the quality of the chair is brilliant. Really pleased, thanks.”

Posted 2 years ago

Hi Mr Hutchinson Thanks for your kind comments. We hope you enjoy your furniture. Kind regards Chesterfields Direct

Posted 2 years ago

“Perfectly crafted, exactly as specified. Superb communication throughout - from original point of order (checking I definitely wanted the colour scheme chosen) to arranging delivery. Very grateful, definitely recommend.”

Posted 2 years ago

Hi Mr. Noakes thanks for your kind comments. We hope you enjoy your furniture. Kind regards Chesterfields Direct

Posted 2 years ago

“I am thrilled with my new furniture from Chesterfield Direct. I live in Dublin, I made my choices on line and was very quickly contacted by Sharon on the sales team. My order was handled very properly and efficiently. Sharon advised me of the shipping arrangements and that was well managed by JMC and Belinda kept me informed of delivery. I would certainly go back to Chesterfield Direct should I need any more furniture. Thank you. Eileen”

Posted 2 years ago

Hi Eileen Thanks for your kind comments. I am glad you are happy with your furniture and our customer service together with the service provided by the delivery team we use for Ireland. We hope you enjoy your Chesterfield furniture for many years to come. Kind regards Sharon

Posted 2 years ago

“Just wanted to thank you for excellent service and an excellent product. My wife and I are very pleased with our sofa and it is a pleasure to find a company that takes such care throughout the entire process . I highly recommend Chesterfields Direct to anyone thinking about a new suite or sofa.”

Posted 2 years ago

Hi Mr. Crichton Thanks for your kind comments. We are glad you are happy with our service and we hope you are enjoy your Chesterfield furniture for many years to come. Kind regards Chesterfields Direct

Posted 2 years ago

“Very high quality furniture and good service. I was contacted prior to delivery and everything went smoothly, right up to the furniture being placed in the house. I've had the sofa and chair nearly six months now and I'm happy with the quality and comfort - no signs of wear showing. The Churchill sofa, despite not having removable cushions, is quite comfortable for sitting for extended periods as well as a lie-down, so I would recommend it. As to be expected, the buttons need a clean every now and then but a damp cloth or a hoover attachment takes care of that without difficulty.”

Posted 2 years ago

Hi Mr. Karlovich Thanks for your review and comments. This is very much appreciated. Regards Chesterfields Direct

Posted 2 years ago

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Chesterfields Direct is rated 4.9 based on 358 reviews