Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i cant thank them enough for being so fast on sending back my wifes ashes welldone .”

Helpful Report

Posted 3 years ago

Dear Derek, We are so pleased that we have reunited you with your wife and thank you for trusting us with her precious ashes. We do our very best to provide a fast and caring service so we very much appreciate your kind words and nice review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing service and love my necklace thank you.”

Helpful Report

Posted 3 years ago

Dear Rhia, We are so pleased that you love the Star necklace that we created for you with much care and respect. Thank you so much for leaving your review, we are delighted that you have been totally happy with our service. With best wishes Kristina Customer Care

Posted 3 years ago

“From the moment I ordered, I recieved constant information and updates about the next steps to my order, So very helpful and the quality of the product was second to none, Absolutely beautiful Will definitely use this company again, thanks again”

Helpful Report

Posted 3 years ago

Dear Lara, We try to make purchasing a piece of memorial jewellery from us as stress-free as possible so we are glad to hear that our regular updates throughout the crafting process were helpful and hopefully allayed any worries you may have had. We are delighted that you are happy with your chosen ring and with our service and we look forward to creating more unique pieces of jewellery for you soon. Many thanks for posting your review, it means so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Great survive, always wanted a ring with my mums ashes in and it’s beautiful. Thank you so much :) now she will always b with me”

Helpful Report

Posted 3 years ago

Dear Catherine, Thank you very much for your lovely review and for sharing the video of the stunning ring that we created to your specifications. We are delighted to have reunited you with your mum and we are sure that having her close will bring you comfort. We hope that when you contemplate the profound beauty of your bespoke ring your heart may be filled with many happy memories that bring you peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“I absolutely love my ring. Perfect. Fits perfect came in gorgeous box. Lovely certificate very quick service. Delivered within 6 days of you receiving my mum's ashes. Treasured piece of jewellery that I will wear forever with pride. Thank you so much.”

Helpful Report

Posted 3 years ago

Dear June, We are delighted to have reunited you with your mum and we are sure that you will wear your bespoke ring with much love in your heart and that you will cherish it always. Thank you for leaving us such a nice review and for noting the care that we also put into the packaging of every item and those personalised touches that make this special purchase even more special. With warm wishes Kristina Customer Care

Posted 3 years ago

“From ordering to receipt of the urn it was so easy and the urn itself was beautiful.”

Helpful Report

Posted 3 years ago

Dear Jennifer, We try to make this sad purchase as swift and simple as possible so we very much appreciate your kind words and nice review of our company. We hope that your chosen urn may bring you comfort knowing that your loved one rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 3 years ago

“The lockets we purchased are stunning and are really pleased with the items purchased to put a pic in of my late father”

Helpful Report

Posted 3 years ago

Dear Hazel, Thank you for taking the time to leave us your review We are delighted that you love your chosen lockets and we hope that wearing them may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Love my ring great quality and very quick delivery excellent service”

Helpful Report

Posted 3 years ago

Dear Wendy, We are so pleased that both you and your husband are totally satisfied with the two bespoke rings that we created for you We are sure that you will wear them with much love in memory of a very special lady and that you will cherish them always. Thank you very much for posting your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordered large gold coloured brass urn for the cremains of my beloved wife. I was blown away by the quality, style, size they clearly take great pride in offering high quality goods. Later on I ordered a small size urn for travel purposes and as a keepsake, the customer service was very professional and helpful. I would not hesitate to recommend Cherished Urns to family and friends.”

Helpful Report

Posted 3 years ago

Dear Paul. Thank you so much for your detailed review, we really appreciate it. We are so pleased that you are happy with the two urns that you chose to hold the precious cremains of your wife and we hope that they may bring you some comfort with their beauty and fine craftsmanship. We do our best to offer a wide choice of quality products and to ship them quickly and well-packaged to try and make this sad purchase a little bit easier. With warm wishes Kristina Customer Care

Posted 3 years ago

“i am very pleased with the articles i purchesed i shall treasher them thank you very much”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are pleased that you are happy with your chosen items and we hope that they may bring you some comfort at this sad time, Many thanks for posting your review and for awarding us a five-star rating for our service, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“such a beautiful piece of jewellery💍 such fast delivery, was so beautifully wrapped. the ring represents my little boy who was too precious for this world and now i can wear him everyday in this beautiful ring. i'm over the moon with the quality. thank you x”

Cherished Urns 5 star review on 20th January 2022

Helpful Report

Posted 3 years ago

Dear Paige, Thank you very much for leaving us your heartfelt review and for sharing the photo of your incredible ring. We are so pleased that you trusted us with some of your boy's precious ashes so that we could create this bespoke ring for you and you can be reunited forever. We hope that you will find some comfort wearing this very special piece of jewellery and that when you contemplate its loveliness your may heart may find peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“the most beautiful ring and reminder of my dog. They have a great selection i was spoilt for choice but the perfect one was waiting for me. thank you, highly recommend and will use again if i feel the need/urge.”

Helpful Report

Posted 3 years ago

Dear Christie, Thank you for also leaving us such a nice review of our company and for recommending our service. We are so pleased that you were able to encounter the perfect ring to remember your beloved dog by and we look forward to creating more pieces of bespoke memorial jewellery for you in the future. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very good service that I received. Easy and efficient! The cost for f the jewellery are amazing! I’m in love with my ring!! Thank you so much ! X”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you love the bespoke ring that we created for you with much care and respect. We try to make everything as swift and stress-free as possible so we very much appreciate your positive comments and nice review. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service. Very efficient delivery and a quality product. Would recommend highly.”

Helpful Report

Posted 3 years ago

Dear Ann, Thank you so much for your review and for giving us your recommendation. We are delighted that you are happy with your chosen item and with our service as we all work hard to make this sad purchase a little easier. With best wishes Kristina Customer Care

Posted 3 years ago

“I am 85 years of age and not very conversant with computers. I have just lost my beloved wife of 63 years. I wanted to purchase an urn from cherished urns. I failed but then minutes later I received a phone call from a charming and extremely helpful lady who allowed me to order over the phone. The beautiful urn arrived as per order. It was absolutely beautiful. thank you for everything. Your staff were so helpful in my time of sadness. Thank you again. Garath baker”

Helpful Report

Posted 3 years ago

Dear Garath, Thank you so much for your heartfelt review, we very much appreciate it. We are so glad that one of our amazing team was able to help you to complete your purchase over the phone and that you are totally happy with your chosen urn. We hope that its beauty may bring you some comfort at this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful urn in beechwood. Order and delivery excellent. Thank you.”

Helpful Report

Posted 3 years ago

Dear Diana, Thank you very much for taking the time to leave us your review. Your kind words are much appreciated as we do our best to provide a fast and efficient service to make this sad purchase a little bit easier. We are so pleased that you were able to find an urn worthy to hold the precious ashes of your loved one and we hope that you may find comfort knowing that they rest peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 3 years ago

“Great gifts and very special to your heart, I got these for my daughters who sadly lost their nana and my mum who sadly lost her mum due to Breast cancer. Gives a little bit of comfort knowing they are with them.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you love your chosen items and we are sure that the recipients will wear them with much love. We hope that these very special gifts may bring them some comfort at this sad time and that having a much-loved lady close again will help them to find peace. Many thanks for posting your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered 3 rings. One each for my son and daughter and one for myself. Great service from start to finish and the rings are all beautiful.”

Cherished Urns 5 star review on 17th January 2022

Helpful Report

Posted 3 years ago

Dear Diane, Thank you so much for trusting us to create these three unique rings for you and your children. We are sure that you will each wear them with much love and we hope that they may bring you comfort and peace. We very much appreciate you sharing the photos of your bespoke rings, we always love to see our creations on the fingers that they were crafted for. With warm wishes Kristina Customer Care

Posted 3 years ago

“Keep informed very regularly and the ring is beautiful with the ash's into the ring with diamond dust makes it stand out”

Helpful Report

Posted 3 years ago

Dear Carl, We are delighted that you are totally happy with your unique memorial ring and we hope that when the sunlight catches on the diamond dust the magical sparkle may fill your heart with many happy memories. Thank you for taking the time to leave us your review and we are so pleased that our regular updates throughout the creation of your ring were helpful and helped to allay any worries you may have had. With best wishes Kristina Customer Care

Posted 3 years ago

“Easy to order, delivered on time, beautiful products (urn and matching butterfly frame) I would highly recommend Cherished Urns”

Helpful Report

Posted 3 years ago

Dear Lynn, We do our best to make everything as smooth and quickly as possible so we are delighted that you are totally happy with your matching urn and photo frame and we hope that they will bring you some comfort at this sad time. Many, many thanks for your recommendation and five-star rating of our service, we really appreciate, it. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews