Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the very best experience speaking to this company whilst in a period of grief.... Nothing was two much trouble and they went out of there way to make sure I ordered the right thing to remember my beloved dog... I cannot it recommended them enough.. The beautiful ring arrived and was exquisite...... It was beautifully packaged and I was informed at all stages... Fantastic support”

Helpful Report

Posted 3 years ago

Dear Cathy, Thank you so much for your lovely review. Our amazing team are always happy to advise, support or just to listen, and we are so happy that they have helped you to select the perfect piece of jewellery to remember your beloved dog by. We know how hard it is to lose a beloved pet and we hope that this lovely ring will help you get through this sad time knowing that your faithful friend is still by your side. With best wishes Kristina Customer Care

Posted 3 years ago

“Very good service. Urn just as I wanted..”

Helpful Report

Posted 3 years ago

Dear Maureen, We are very pleased that you were able to find an urn to meet your needs from the selection that we offer on our website. We try to make this sad purchase as easy as possible so we very much appreciate your positive review and five-star rating of our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fast and efficient and a lovely piece”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you are totally happy with the bespoke memorial necklace that you asked us to create for you and with the speed of our service. We do our utmost to make every purchase as swift and stress-free as possible so we very much appreciate your review and positive comments. With best wishes Kristina Customer Care

Posted 3 years ago

“fast efficient service ivy product!”

Helpful Report

Posted 3 years ago

Dear Colin, Thank you for also leaving us a review of our company. We are delighted that you have been totally happy with your chosen product and with our service. We hope that your selected urn may bring comfort to you and your family at this sad time. With kind regards Kristina Customer Care

Posted 3 years ago

“Just amazing, communication excellent answering my query within a couple of hours Received our rings which were presented beautifully and wow just wow, they are beautiful, so happy with them all Very personal touch”

Cherished Urns 5 star review on 16th January 2022

Helpful Report

Posted 3 years ago

Dear Paula, Thank you so much for your review and for sharing the lovely photos of the three bespoke rings that you asked us to create for you. Each one looks amazing and we are sure that they will be worn with much love and cherished forever. We do our very best to offer a personalised service and so we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 3 years ago

“Sorry i have to write this,i ordered a white oak casket for my dear mother's ashes,it came in good time however the quality was very poor, clearly mass-produced in China or somewhere like that,i was hoping it was going to be a hand made item, granted customer support have been good and arranged for the casket to be picked, which all ran smoothly, so I'm now waiting for my refund,fingers crossed it wont take to long as i need to buy another casket,the pictures online looked great,but with lots of things now adays what you see is not always what you get Nick H”

Helpful Report

Posted 3 years ago

Good Morning, We are sorry to hear that you were unhappy with the quality of the casket provided, We are glad our customer service team had been helpful and had been able to resolve this for you. Best wishes Cherished Urns

Posted 3 years ago

“I was thrilled with necklace and the ring I had made containing some of my Dad’s ashes. The service was very quick and when I had a query I got a prompt reply. Professional and helpful service.”

Cherished Urns 5 star review on 15th January 2022

Helpful Report

Posted 3 years ago

Dear Eleanor, Thank you so much for your review and for sharing the photos of your special pieces of jewellery. We hope that having your dad close by and accompanying you always will bring you some comfort and fill your heart with many happy memories that will help you to attain peace. We are delighted that you have been happy with our service as our amazing team work hard to provide a caring and personalised attention. With best wishes Kristina Customer Care

Posted 3 years ago

“The ring looks green, not blue and the chain on the bracelet is so fine. The heart is so hard to get ashes in it. I like the design.”

Helpful Report

Posted 3 years ago

Good afternoon, We are sorry to hear you are not entirely happy with the colour of your resin I have looked at your dispatch photos and can see our standard Blue has been used on your jewellery as advertised and not green. We are glad that you liked the design of your pendant. Thank you for taking the time to leave your review. Best wishes Cherished urns

Posted 3 years ago

“It arrived wrapped very carefully very pleased with it.”

Helpful Report

Posted 3 years ago

Dear Angela, Thank you for your review and for noting the care that we also put into the packaging of every item. We hope that your chosen urn may bring some comfort to you and your family at this sad time. With kind regards Kristina Customer Care

Posted 3 years ago

“Both my daughter and myself are thoroughly delighted with the pieces of jewellery we ordered from Cherished Urns and also the first class service we received from the initial placing of the order to being kept informed at every stage of the process of the ring and necklace being made. I wouldn’t hesitate to recommend them to anyone.”

Cherished Urns 5 star review on 14th January 2022

Helpful Report

Posted 3 years ago

Dear Maureen, Thank you so much for your lovely review and for sharing the photos of your special ring and necklace. We are sure that you and your daughter will wear them with much love and we hope that when you contemplate their profound beauty your hearts may be filled with many happy memories that bring you comfort and help you to find peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with ring”

Helpful Report

Posted 3 years ago

Dear Delia, Thank you very much for posting your review and awarding our company a five-star rating. We are so pleased that you are totally happy with the bespoke memorial ring that we created for you with much care and respect and we hope that wearing it may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“I have put a review on Google as well. Firstly, I loved the choice you offer, and the urn we chose was exactly what we wanted. The quality of the urn was stunning, and the urn itself, beautiful. At such a sad and difficult time, your service and professionalism was outstanding and respectful, and I can not recommend you highly enough. Thank you so much. Kind regards Andrea”

Helpful Report

Posted 3 years ago

Dear Andrea, Thank you so much for your review. Your kind words are very much appreciated as we work hard to offer a caring and efficient service and to provide high-quality products quickly and without stress, to try and make things a little bit easier at this sad time. We hope that your chosen urn may bring you comfort knowing that your loved one rests peacefully in this beautiful place. With warm wishes Kristina Customer Care

Posted 3 years ago

“Exactly what i wanted as i can carry it with me where ever i go!”

Helpful Report

Posted 3 years ago

Dear Dennis. We are so pleased that you were able to find the item that you were searching for on our website and that now your loved one can accompany you always. Thank you very much for your lovely review and for giving us a five-star rating, it means a lot to us. With kind regards Kristina Customer Care

Posted 3 years ago

“I bought a tear drop urn for my husband, it is so beautiful and I am sure he would love it.”

Helpful Report

Posted 3 years ago

Dear Ann, We are so pleased that you were able to find the perfect urn for your husband and we hope that the beauty of this lovely teardrop urn will bring you comfort knowing that he rests peacefully in this lovely place. Thank you very much for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered a large urn and 5 keepsake urns. They each came in a beautiful presentation box. The quality is excellent (very heavy and solid with a lovely finish) and delivery is super fast. Couldn't be more pleased. I would HIGHLY recommend this company for an urn for your cherished loved one.”

Helpful Report

Posted 3 years ago

Dear Nesta, We are delighted that you are happy with your six chosen urns and we hope that each one will bring comfort and peace to you and your family. We do our best to offer a good selection of quality urns and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. Thank you so much for your recommendation and lovely review, they are much appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“I absolutely love my Dad ashes ring! Opted for blue to match his eyes.. and it’s stunning! So much comfort in having him with me! Can’t fault the service received.. very informative and quick service too! Thankyou”

Cherished Urns 5 star review on 11th January 2022

Helpful Report

Posted 3 years ago

Dear Fay, We are so pleased that you trusted us to create this fabulous ring for you so that you can be reunited with your dad and have him close forever. Thank you so much for leaving us such a nice review and for sharing the lovely photo. It means so much to us to see our creation on the finger that it was destined for, and yours looks really amazing. We are sure that you will wear it with much love in your heart. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fantastic service very helpful and sensitive to my needs . Highly recommend them, and my ring is absolutely beautiful. Thankyou cherished urns”

Cherished Urns 5 star review on 10th January 2022

Helpful Report

Posted 3 years ago

Dear Salm, Many thanks for your review, we very much appreciate your kind words and recommendation. Thank you for also sharing the photos of the bespoke memorial ring that we recently created for you. We always love to see the finished product on the finger that it was created for, and yours looks truly stunning. We are sure that you will wear it with love and cherish it always. With best wishes Kristina Customer Care

Posted 3 years ago

“I have just received my beautiful ring.... Words cannot do justice to how exquisite and beautiful made this is.. I feel that my beloved fuddles is now with me all the time... The presentation and delivery was exceptional and the people I spoke to about this at a very upsetting time could not have been more supportive... Thank you and I would have no hesitation in recommending you to anyone who takes this journey through grief.......”

Helpful Report

Posted 3 years ago

Dear Kathy, Thank you so very much for leaving us your heartfelt review. We are delighted that you love the unique ring that we created for you and that having Fuddles back by your side is helping you through this sad time. We very much appreciate your detailed review and your recommendation. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent delivery”

Helpful Report

Posted 3 years ago

Dear Tracy, We are so pleased that we were able to get your two chosen items to you quickly. We try to offer a swift and efficient service to make these sad purchases a little easier and a difficult time a little better. Thank you very much for posting your review and giving us a five-star rating, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love this company … I had a ring with my Nans ashes in last year and was soooo happy with it I’m actually in love with it … so much I got my mom one for Christmas!!! Recommend to my brother who also got his wife a necklace with her dads ashes in. Will always recommend this company x”

Helpful Report

Posted 3 years ago

Dear Emma, Thank you so much for recommending our products to others so that they too can enjoy the comfort and peace that a bespoke piece of memorial jewellery can bring. We are sure that your mom loves her Christmas present and that she will cherish this special gift forever. We are most grateful that you have trusted us once again to create this special item for her and we very much appreciate your lovely review. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews