Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Receiving my ring that is such a special gift has been a real treasure. It's both beautiful and elegant, I couldn't be happier with it. The process of sending in my ashes was also really respected making it a meaningful experience.”

Helpful Report

Posted 3 years ago

Dear Gemma, We try to make the whole process as simple and stress-free as possible so we are pleased to hear that your shopping experience with us has been a pleasant one. We put great care and respect into each of our creations so we very much appreciate your kind words and positive review. We are sure that you will wear your ring with much love and cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful urn, sadly the plastic disc on the lid fell off when we took thr urn from the box, which made my partner furious. Hence three instead of five stars.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review, If you need any support with urn please feel free to contact our customer service team who will be more than happy to help, We are glad you found your ordered urn beautiful Best wishes Cherished urns

Posted 3 years ago

“The ring is perfect, and would definitely recommend”

Cherished Urns 5 star review on 31st January 2022

Helpful Report

Posted 3 years ago

Dear Jessica, Thank you so much for posting your review and for sharing the photo of the stunning ring that we recently crafted for you with much care and respect. We are delighted that you are totally happy both with the ring and with our service and that you feel able to recommend our company to others. With best wishes Kristina Customer Care

Posted 3 years ago

“I am very happy with my order and delivered very fast and safe thank you .Mr c dickens”

Helpful Report

Posted 3 years ago

Dear Craig, We are delighted that you are totally happy with the two self-fill pendants that you selected and we hope that the recipients will find comfort having their loved ones accompanying them again. Many thanks for taking a moment to post your review, we really appreciate it as we do our best to provide a speedy and efficient service. With kind regards Kristina Customer Care

Posted 3 years ago

“Amazing service. Got a ring with my husbands ashes. Totally in love with it. Eventually when my girls are older going to get them a piece of jewellery made.”

Helpful Report

Posted 3 years ago

Dear Amie, We are so pleased that you love the bespoke ring that we created for you so that you could be reunited with your husband. We are sure that having him close again will help you through this difficult time. Thank you very much for posting your review and we look forward to creating unique pieces of memorial jewellery for your girls in the future. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service, fast delivery. Great service.”

Helpful Report

Posted 3 years ago

Dear Charlotte, Thank you for posting your lovely review and for sharing the photo of your chosen urn. We do our best to make everything as swift and simple as possible to try and make things a little bit easier at this sad time. We hope that this lovely urn will bring some comfort to you and your family knowing that your loved one rests peacefully in this beautiful place. With best wishes Kristina Customer Care

Posted 3 years ago

“So pleased with the service, cherished urns provided, we ordered 4 rings which arrived and were absolutely beautiful. We are beyond pleased. We would highly recommend cherished urns to anyone.”

Cherished Urns 5 star review on 30th January 2022

Helpful Report

Posted 3 years ago

Dear Vivienne, Thank you for trusting us to create these four unique rings for you and for sharing the photos. We are sure that each one will be worn with much love in memory of someone very special, and we are delighted that they have exceeded your expectations. Many thanks for taking the time to post a review and for giving us your recommendation, it means a lot to us, With warm wishes Kristina Customer Care

Posted 3 years ago

“I absolutely love my waves memorial ring it’s truly stunning, it was extremely easy to order and was delivered within a week of sending the ashes & sizing details ~ I can take Lucy with me everywhere now & it means the world to me, thank you x”

Helpful Report

Posted 3 years ago

Dear Paula, We are so pleased that you found the whole process to be fast and simple and that you love the special ring that we created for you. We hope that being reunited with Lucy is bringing you comfort and we are sure that you will cherish this bespoke ring forever. Many thanks for posting your review and for sharing the lovely photo, your ring looks amazing. With best wishes Kristina Customer Care

Posted 3 years ago

“I am so happy with all of it”

Helpful Report

Posted 3 years ago

Dear Patricia, We are delighted that you are totally happy with your chosen item and with our service. We do our best to offer a wide choice of quality products and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. Many thanks for posting your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“I was very pleased with my Delicate Drop Memorial Ashes Pendant in White. When my friends and family saw it they were pleasantly surprised. Some of them had never seen what your company can do with your loved ones ashes. When I wear it i feel very close to Alan.”

Helpful Report

Posted 3 years ago

Dear Wendy, We are so pleased that your special pendant I letting you feel close to Alan again and we hope that knowing that he is still accompanying you is bringing you comfort. Thank you very much for posting your review and for showing your friends and family the beautiful jewellery that we can create incorporating ashes or hair. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service have recommended to family and friends Loved my jewellery”

Helpful Report

Posted 3 years ago

Dear Pat, Thank you for your positive comments and for giving us your recommendation. We are delighted that you love the bespoke ring and necklace that we created for you and we hope that having your loved ones close is bringing you comfort. Many thanks for taking the time to post a review, it is much appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered the Ladies Waves Memorial Ashes ring with Fine Crystals for my Fathers ashed. I upgraded to white gold with diamond dust. Cherished Urns kept me up to date when the ring would be delivered. It was actually delivered earlier than expected which was a lovely surprise. When I opened the box, I was over the moon and delighted how beautiful the ring is. Now I have my darling Father with me at all times, everyone who has seen the ring have commented on how beautiful it is. Would highly recommend, thank you Cherished Urns for a beautiful peice of work!”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for also posting us such a lovely review of our company and for recommending our service. We are delighted that you love your chosen ring that we were able to get it to you quicker than anticipated. We hope that having your Father accompanying you always will bring you much comfort and we are sure that you will cherish this bespoke ring forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very well made ring now I've got my mum with me everywhere I go”

Helpful Report

Posted 3 years ago

Dear Craig, We are delighted that we have reunited you with your mum and that you love the unique ring that we created for you with much respect and care. We hope that having her accompanying you always will bring you comfort. Thank you very much for taking the time to post a review, it means a great deal to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I have ordered 3 rings frm this company for different members of my family with my dad's ashes service was excellent frm start to finish kept u informed all the way very quick service the rings are excellent fit perfectly wud highly recommend this company. Thanku we will cherish these rings .keep up the gud work u r bringing happiness back to a sad occasion .”

Cherished Urns 5 star review on 25th January 2022

Helpful Report

Posted 3 years ago

Dear Janine, Thank you very much for your heartfelt review and for sharing the photo of the lovely ring that you asked us to create for you. It means a lot to us to hear how our bespoke pieces of memorial jewellery are helping people through this sad time and bringing them comfort. We are delighted that you and your family are enjoying being reunited with your dad and we thank you for trusting us once again with some of his precious ashes to create this latest ring. With warm wishes Kristina Customer Care

Posted 3 years ago

“From ordering my ring to delivery cherished urns did keep me updated they emailed when they received the ashes and I absolutely love my ring it gives me a bit of comfort excellent company highly recommend. Sheena”

Helpful Report

Posted 3 years ago

Dear Sheena, Thank you very much for posting your review and for your positive comments. We do our best to make purchasing a piece of memorial jewellery from us as swift and simple as possible so we are pleased to hear that our regular updates were helpful. We are delighted that you are totally happy with your chosen ring and we are sure that you will cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Lovely product and excellent customer service”

Helpful Report

Posted 3 years ago

Dear Deborah, We are so pleased that you are totally happy with your chosen product and with our service. We do our best to provide an efficient and caring service so your positive comments and five-star rating of our company are very much appreciated. We hope that your selected item may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“This is my second time ordering from this company. I would highly recommend them.”

Helpful Report

Posted 3 years ago

Dear Lisa, Thank you for once again choosing us to fulfil your needs as returning customers are our very best recommendation. We very much appreciate you taking the time to leave us your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely beautiful ring with both my pets ashes in. I love it. This is my 2nd ring from Cherished Urns and their service is brilliant and compassionate”

Helpful Report

Posted 3 years ago

Dear Kay, Thank you for returning to us to create another bespoke ring for you so that you can be reunited with your beloved animals. Repeat customers are our very best recommendation so thank you for again trusting us with this special task and for posting your lovely review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service arrived on time customer service was very helpful.”

Helpful Report

Posted 3 years ago

Dear Norma, Thank you for also taking the time to leave your review of our company and we are delighted that you have been totally satisfied with our service. We do our best to make this sad purchase as swift and simple as possible and we hope that you will find comfort knowing that your loved one rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 3 years ago

“I recently recieved my ring withy Mum& Dads ashes inside . I'm.over the moon with it .. service was very professional and quick.. Thank you.”

Cherished Urns 5 star review on 23rd January 2022

Helpful Report

Posted 3 years ago

Dear Anne-Marie, Many thanks for your lovely review and for sharing the photo of the beautiful bespoke ring that we created for you. We are sure that having your parents accompanying you again will fill your heart with many happy memories and that these will bring you comfort and help you to find peace. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews