Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an eco-urn made of white paper with petals pressed into it. It really is lovely, just as I wanted. I didn't want a traditional urn, they look so unfriendly, and I feel so much more comfortable for it being a home for my mum's ashes.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you found the perfect urn to hold your mum's precious ashes in one of our ecologically-friendly paper urns. The hand-made paper which is responsibly sourced with the tiny petals pressed into it is truly lovely and a fitting place for a loved one to rest peacefully. Many thanks for posting your review it means so much to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service even over the Christmas period. Always kept up to date throughout the whole process. Would highly recommend them.”

Cherished Urns 5 star review on 8th January 2022

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Posted 3 years ago

Dear Linda, Many thanks for your nice review and for sharing the lovely photo of the bespoke memorial ring that we created for you with great care and respect. We always love to see one of our creations of the finger that it was destined for, and yours looks really beautiful. We are sure that you will find comfort wearing it and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Everything about the urn is beautiful well made to a high standard wirh a beautiful storage box if needed Delivery was quick would definatley recommend this company for love ones final resting place.Thank you”

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Posted 3 years ago

Dear Jackie, Many thanks for your lovely review, it means so much to us. We do our best to make this sad purchase swift and simple so we very much appreciate your positive comments and your recommendation. We hope that your chosen urn may bring you some comfort and peace at this sad time. With kind regards Kristina Customer Care

Posted 3 years ago

“Lovely urn. Its for my 16yr old niece. The only thing I find is that urns are either designed for babies or older people. Was hard finding the right design but the butterfly one was nice. It was delivered with care and was updated throughout.”

Helpful Report

Posted 3 years ago

Dear Mandy, Thank you for also taking the time to leave us a review of our company. We do our best to offer a wide choice of urns to suit all tastes and ages and we are pleased that you were able to find one suitable for your niece. We hope that it may bring you and your family some comfort knowing that she rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very prompt and efficient service. My initial package was damaged in transit. Cherished Urns replaced it speedily and without fuss. Very impressed”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We apologise again that your original package was damaged in transit but are happy that you have been totally satisfied with our swift response to the issue. We do our best to make everything as smooth and stress-free as possible to try and make things a little bit better at this sad moment. Thank you very much for your five-star rating of our service and your positive comments. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful quality and really good speedy delivery. Would highly recommend!”

Helpful Report

Posted 3 years ago

Dear Elizabeth, Many thanks for posting your review, and for giving us your recommendation it is greatly appreciated. We are so pleased that you are totally happy with your chosen item and with the speed of our delivery. With warm wishes Kristina Customer Care

Posted 3 years ago

“I bought rings with their grandads ashes in for Christmas for my children who are in their 30’s and 40’s and their wasn’t a dry eye in the house ! Thank you so much very beautiful 💙”

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Posted 3 years ago

“Very easy to order. Good selection at the right price.”

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Posted 3 years ago

“I'm extremely happy with the service received from Cherished Urns. They kept me informed throughout the process and delivered earlier than expected. I would definitely recommend them.”

Helpful Report

Posted 3 years ago

“I ordered a total of 3 rings with my sons ashes, all communication was excellent and updates of telling me that they had received the ashes and the dispatch of the rings, even though it was Christmas time they rings were on the way and received to me within 2 days. Myself and 2 of my daughters are very please with them. Excellent quality rings”

Cherished Urns 5 star review on 1st January 2022

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Posted 3 years ago

“It was a lot larger than. I expected. I could have done with some information on whether it would be ok outside etc but otherwise it really lovely”

Cherished Urns 4 star review on 1st January 2022

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Posted 3 years ago

“It was so easy to order. Delivery service was excellent. Colour of urn was better than the pictures. Would recommend using.”

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Posted 3 years ago

“Excellent service a***** Highly recommend”

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Posted 3 years ago

“A fast and efficient service,I was notified of my products progress from the beginning to the end result and of which I am more than happy with.It brings me great comfort having my loved one close to me and that is worth it’s weight in gold!I can’t thank you enough.”

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Posted 3 years ago

“The most beautiful perfect keepsake for my mothers Christmas present. She now has a piece of her mother with her forever. Thank you Olivia x”

Cherished Urns 5 star review on 31st December 2021

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Posted 3 years ago

“Very pleased with the quality and price of the beautiful Urn,just wanted one with the butterflies on.It arrived ontime ,well informed of delivery and came with a black velvet cover.Very happy.”

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Posted 3 years ago

“Service was excellent they kept me informed through out the process my ring is beautifully crafted the service was easy and quick Thank you”

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Posted 3 years ago

“Beautiful urn, exactly as advertised. Arrived on time and when advised.”

Helpful Report

Posted 3 years ago

Dear Angela, We are delighted that you are totally happy with your chosen urn and with our service. We do our best to make this sad purchase as quick and simple as possible to try and make things a little easier at this sad time. Thank you very much for leaving us your review, it is very much appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“The churn is very nice for my beloved wife.”

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Posted 3 years ago

Dear Stephen, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your wife, from those we offer on our website. We hope that its loveliness will bring you some comfort at this sad time. Many thanks for posting your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service very professional”

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Posted 3 years ago

Dear Jonathan, Thank you so much for posting your review and giving us a five-star rating. We do our best to make every purchase as swift and straightforward as possible so we very much appreciate your positive comments. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews