Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional service from start to finish. Items good quality. Necklace presented outstandingly in packaging. Memorial Bear lovely although presented in poor packaging. This could be improved to reflect the purpose & importance of such an item. I would use this business again & recommend. Thank you”

Helpful Report

Posted 4 years ago

Dear Karen, Thank you for leaving us your review and for giving us your recommendation. We are delighted that you are happy with both of your chosen products and we appreciate your comments regarding the packaging of the memorial bear. We hope that both your items bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fantastic service from start to finish would definitely recommend.”

Helpful Report

Posted 4 years ago

Dear Fiona, Thank you for also leaving us such a positive review of our company and for giving us your recommendation. We really appreciate your kind words as we all work hard to offer special products at fair prices and to provide an efficient and caring service to our customers. We hope that your special piece of memorial jewellery will be cherished forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“I ordered one of the self-fill lockets and I am so pleased with it! The delivery was very quick and I received updates regularly as to when this would arrive. The necklace is exactly like the picture and great quality. So chuffed with the service and now I have something to special to keep forever, 10/10!”

Helpful Report

Posted 4 years ago

Dear Alison, Thank you for leaving us such a lovely review. We appreciate your kind words as we do our best to make purchasing items from us as swift and stress-free as possible. We are delighted that you are totally satisfied with the self-fill necklace that you chose and that we were able to get it to you quickly. We hope that wearing it may bring you comfort knowing that your loved one is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 4 years ago

“The 2 rings i ordered were better than I expected people only know that they contain ashes if i tell them i was kept updated about the order and delivery”

Helpful Report

Posted 4 years ago

Dear Kate, We are pleased that you were pleasantly surprised by the quality of your rings and that our policy of keeping you regularly updated throughout the crafting process was helpful. Our unique process creates a product that is profoundly beautiful and it is not obvious that ashes have been used to create the magical effect. We hope that your rings bring you comfort when you wear them and that you will cherish them forever. With warm regards Kristina Customer Care

Posted 4 years ago

“Beautiful piece of jewellery and quick delivery”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are delighted that you are happy with your piece of memorial jewellery and that we were able to get it to you quickly. We hope that wearing it will bring you comfort and that that you will cherish it forever. Thanks for taking the time to leave us your review, it is really appreciated. With kind regards Kristina Customer Care

Posted 4 years ago

“Kept up to date and dispatch times where great and the item are stunning cant wait to give my mum her chain with dads ashes xx”

Helpful Report

Posted 4 years ago

Dear Angela, We are delighted that our policy of keeping you updated throughout the crafting process of your bespoke memorial jewellery was helpful and hopefully allayed any worries that you may have had. We are so pleased that you are totally happy with the three items that we crafted for you and we hope that they bring peace and comfort to you and your mum. We thank you for entrusting us with this delicate task and for leaving us such a positive review. With best wishes Kristina Customer Care

Posted 4 years ago

“I am delighted with my ring. It has exceeded my expectations and is a beautiful memory of my Dad. The service I received from Cherished Urns was fantastic and I have already recommended them to some of my friends.”

Helpful Report

Posted 4 years ago

Dear Gregg, Thank you for also leaving such a lovely review of our company and for recommending our service to your friends. We are so pleased that you are totally happy with your custom-made memorial ring and we hope that when you contemplate its profound beauty your heart may be filled with happy memories of the wonderful times spent with your dad and that these may bring you comfort and help you to find peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Service was brilliant. Fast delivery as well!! Jewellery is beautiful and would definitely recommend to anyone thinking about ordering.”

Helpful Report

Posted 4 years ago

Dear Karla, Thank you so much for leaving such a nice review of our company and for giving us your recommendation. We really appreciate your kind words as we work hard to offer outstanding products and to provide an efficient and caring service. We hope that your chosen jewellery brings you comfort and peace when you wear it. With best wishes Kristina Customer Care

Posted 4 years ago

“Very good x”

Helpful Report

Posted 4 years ago

Dear Kiera, Thank you for leaving a five-star review of our company. We are so pleased that you were able to find the product that you were looking for on our website and we hope that it will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Absolutely made up with my Order, 2 pendants beautifully made and well presented in gift boxes. Service was fantastic and the speed of delivery was great. Highly recommended.”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that you have taken the time to leave us your lovely review and to give us your recommendation. We do our best to offer a wide range of products and we are delighted that you were able to find two self-fill pendants to meet your needs and that you were happy with their presentation and speed of arrival. We do our best to make buying from us as smooth and stress-free as possible so we are contented to hear of your positive experience. With best wishes Kristina Customer Care

Posted 4 years ago

“Highly recommend cherished urns beautifully made ring quick delivery my wife is delighted with it”

Helpful Report

Posted 4 years ago

Dear James, Thank you for also leaving such a nice review of our company and for giving us your recommendation. We are so pleased that your wife is happy with the bespoke memorial ring that we recently crafted for her and we hope that when she contemplates its profound beauty her heart may be filled with happy memories which bring her console and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Cant recommend enough, absolutely amazing the way everything from the free pack to the finished product was handled, cant thank yous enough.”

Helpful Report

Posted 4 years ago

Dear Josh, Thank you for leaving us your great review and for giving us your recommendation. We are delighted that you are totally happy with your bespoke piece of memorial jewellery and the way in which we kept you informed throughout the crafting process. We do our best to make everything as swift and simple as possible and we are so pleased that you entrusted our company to create this very special item for you. We hope that wearing it will bring you comfort and peace. With warm regards Kristina Customer Care

Posted 4 years ago

“Order was simple to complete and goods arrived in reasonable time considering time of year and covid”

Helpful Report

Posted 4 years ago

Dear Val, We are so pleased that you found our website easy to place your order on and that we were able to get your chosen product to you in a reasonable time. We do our best to make shopping with us as swift and stress-free as possible to try and make things a little bit better at this sad time and we hope that your chosen item brings you comfort and peace. Thanks for leaving us your review, it is much appreciated. With kind regards Kristina Customer Care

Posted 4 years ago

“Received our Urn today absolutely 💯 % beautiful perfect memorial an resting place for our beautiful Mom thank you so much x”

Helpful Report

Posted 4 years ago

Dear Diane, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your Mom on our website. We hope that when you observe its beauty and fine craftsmanship your hearts may be filled with happy memories that bring you comfort and peace. Thank you so much for taking the time to leave us your lovely review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Ordered a ring for me; a ring for my mum and an urn. All beautiful quality and will be definitely ordering again. I absolutely love my ring. And the urn is such fantastic quality! I’m”

Cherished Urns 5 star review on 6th December 2020

Helpful Report

Posted 4 years ago

Dear Melissa, Thank you for leaving us such a nice review and for sharing the lovely photo of the bespoke memorial ring that we recently created to your specifications. We are delighted that you entrusted us to create these very special rings for you and your mum and that you are both happy with them and with the urn that you selected also. We hope that all of these items will bring you comfort and peace and that they will be cherished forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Butterflies remind me of my mum, so to be able to use her ashes with such a meaningful symbol made the necklace so much more special, the necklace arrived on time, the packaging was excellent and the overall service really good”

Helpful Report

Posted 4 years ago

Dear Rosie, We are so pleased that you were able to encounter the perfect design of memorial necklace to remember your mum by. We hope that wearing it will fill your heart with happy memories of the wonderful moments that you shared and that these will bring you comfort and help you to find peace. Thank you so much for leaving us such a nice review and for sharing the lovely photo, we really do appreciate that you chose us to create this very special necklace for you. With warm wishes Kristina Customer Care

Posted 4 years ago

“Nothing negative to say about Cherished Urns ...very quick service and everything done in a sensitive way .”

Helpful Report

Posted 4 years ago

Dear Lesley, Thank you for leaving us your review. We very much appreciate your kind words as we do our best to make shopping with us a simple and speedy experience to try and make things a little bit better at this difficult time. We hope that your chosen product brings you comfort and peace. With kind regards Kristina Customer Care

Posted 4 years ago

“Bought 2 Urns, absolutely lovely thank you. Price amazing compared to Funeral places & exactly the same product. Even funeral people were amazed lol. Fantastic fast delivery. Thank you, this means alot to me x”

Helpful Report

Posted 4 years ago

Dear Annette, Thank you so much for also leaving us such a lovely review of our company. We are delighted that you are happy with all of your selected products and we hope that each one will bring peace and comfort to you and your family. We do our best to offer a wide range of products to suit all tastes, to charge fair prices, and provide a fast service to make things a little bit easier at this sad time. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fantastic customer service, great value product very pleased all round.”

Helpful Report

Posted 4 years ago

Dear Ceri, Thanks for leaving us such a great review. We are pleased that you are totally satisfied with the self-fill pendant you selected and with our customer service. We really appreciate your kind words as we aim to offer a wide range of quality products at fair prices and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We hope that your pedant brings you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Very happy with my order was delivered with in 2 weeks.”

Helpful Report

Posted 4 years ago

Dear Leanne, We are delighted to hear that you are totally happy with your chosen product and that we were able to get it to you quickly. We do our best to make the whole process as swift and straightforward as possible to try and make things a little bit easier at this difficult time. Thank you so much for taking a moment to leave us your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews