Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful via email and super quick delivery so happy with the product”

Helpful Report

Posted 4 years ago

Dear Kim, Thank you for taking the time to leave us your review, we greatly appreciate it. We are delighted that you were able to find a product to meet your needs from those we offer and that you were happy with the speed of our service and with our response to your communication. We do our best to offer great products and outstanding service to make things a bit easier at this sad moment. With kind regards Kristina Customer Care

Posted 4 years ago

“My ring is amazing, and your service was brilliant , thank you i now have my furry best friend with me everyday.”

Cherished Urns 5 star review on 5th December 2020

Helpful Report

Posted 4 years ago

Dear Carole, Thank you for leaving us your review and for sharing the photo of the bespoke memorial ring that we recently crafted to your specifications. It is always special for us to see one of our creations on the actual finger that it was designed for, and yours looks really lovely. We are sure that wearing it will bring you comfort knowing that your furry friend is still with you and accompanying you always. With best wishes Kristina Customer Care

Posted 4 years ago

“Had my dogs ashes made into a ring. Absolutely love it . Very happy.”

Helpful Report

Posted 4 years ago

Dear Samantha, Thank you for sharing the lovely photo of the memorial ring that we created for you with some of your dog's ashes. We are sure that knowing that your faithful four-legged friend is still accompanying you will bring you comfort when you wear it. Thank you also for taking the time to give our company a five-star review. We very much appreciate it as we all work hard to create outstanding pieces of jewellery that will be cherished forever and to provide a compassionate and attentive service. With warm wishes Kristina Customer Care

Posted 4 years ago

“Such fantastic service from Cherished Urns. Would 100% recommend them and the charms are so beautiful.”

Helpful Report

Posted 4 years ago

Dear Alix, Thank you so much for leaving us your lovely review and for giving us your recommendation. We are delighted that you are totally happy with your chosen products and with our service as offering a wide range of high-quality products and providing a fast and caring service is of the utmost importance to us here at Cherished Urns. With best wishes Kristina Customer Care

Posted 4 years ago

“Urn is of great quality and arrived ahead of schedule even in the current times. It was well packaged for delivery and is beautifully presented in a velvet box.”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are delighted that you are totally happy with the quality of your chosen urn and with the speed of delivery. We do our best to make the whole process as fast and straightforward as possible to try and make things a little bit easier at this sad time. Thank you so much for leaving us your review and we hope that this lovely urn brings peace and comfort to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“Quick & Professional from start to finish, so happy with my order, Thankyou to all involved in the process xx”

Helpful Report

Posted 4 years ago

Dear Cath, We are delighted to hear that you were happy with our service and your chosen product. Thank you for finding the time to leave us your review. Your kind words are much appreciated as providing outstanding and compassionate customer care along with a fast and efficient service are of the utmost importance to us. We hope that your chosen item brings comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Simply Beautiful My wonderful Wife would be delighted!!! Her name Christina Rose'”

Helpful Report

Posted 4 years ago

Dear Roy, We are delighted that you were able to find the perfect product to pay tribute to your wonderful wife and we hope that observing its beauty will bring you comfort and peace. Thank you so much for leaving us your review, we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely satisfied with my rings you did for me beautiful. Overwhelmed when I received them for my daughters they will have part of their dad with them forever . Would definitely recommend cherished urns .”

Helpful Report

Posted 4 years ago

Dear Katherine, Thank you so much for leaving us your lovely review and for giving us your recommendation. We are so pleased that you are totally happy with the rings that you asked us to create for your daughters and we are sure that wearing them will bring them comfort and peace knowing that their dad is still close by and accompanying them always. Thank you for entrusting us with this delicate task. With warm wishes Kristina Customer Care

Posted 4 years ago

“Please see my review below”

Helpful Report

Posted 4 years ago

Dear Ceri, Thank you for also giving our company a five-star review. We are delighted that you are totally happy with the self-fill pendant that you selected for your daughter and also with our service. We do our best to offer quality products, provide an excellent and caring service, and to make the whole ordering and receiving process as simple and swift as possible. We hope that your daughter cherished this special gift forever. With best wishes Kristina Customer Care

Posted 4 years ago

“The product arrived promptly. And was better than expected. Would recommend cherished urns to others.”

Helpful Report

Posted 4 years ago

Dear Simon, Thank you for leaving us your review and for giving us your recommendation, we very much appreciate it. We are delighted that your chosen product exceeded your expectations and that we were able to get it to you quickly. We all work hard to offer a wide choice of high-quality products and to provide a caring and efficient service to try and make thing a little bit easier at this sad time. We hope that the item that you selected may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very good quality products delivered on time”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are delighted to hear that you have been totally happy with the products that you have purchased from us and with the delivery time. We do our best to offer a wide range of high-quality products and to make the whole ordering process as simple and straightforward as possible to make things a little bit easier at this sad time. Thank you for taking the time to leave us your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“Absolutely beautiful, bigger than we thought, It is great. The only thing that was a bit disappointing was one off the latches on the velt box sticks and it is difficult to undo otherwise we would off given it 5 stars.”

Helpful Report

Posted 4 years ago

Dear valued customer, Thank you for also leaving our company your review. We do our best to ensure that everything arrives in perfect condition and the presentation box is designed to keep the urn safe, which it did! We apologise that the latch on the case sticks and invite you to get in touch with our customer service team. We hope that your urn brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“It was easy to order & the goods arrived quickly. Unfortunately all 3 items had blemishes, not what you want when buying memorial items. I emailed them and was super impressed by the way they dealt with the returns & reissues. I had replacements in no time at all. You can buy from this firm with confidence.”

Helpful Report

Posted 4 years ago

Dear Patricia, Thank you so much for leaving us such a nice review even though the three items that you selected arrived with slight damages! We do our utmost to ensure that everything arrives quickly and in perfect condition but occasionally this does not happen, so we are delighted that you were totally satisfied with the way in which we handled and resolved the problem. We do our best to make everything as swift and straightforward as possible so we really appreciate your continued confidence in us. With best wishes Kristina Customer Care

Posted 4 years ago

“They were very helpful, polite and efficient on the phone. My order arrived promptly and I am delighted with my product.”

Helpful Report

Posted 4 years ago

Dear satisifed customer, Thank you for also leaving us such a nice review of our company. It really means a lot to us as we all work hard to provide a caring and attentive service and to create amazing pieces of memorial jewellery that will bring comfort and be cherished forever. We hope that wearing your bespoke ring brings you peace knowing that your loved one is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Amazing service very quick and always kept updated and amazing product thankyou so much for making my mother in law so happy”

Helpful Report

Posted 4 years ago

Dear Kyah, Thank you for entrusting us to create this special piece of memorial jewellery for your mother-in-law. We hope that she will cherish it forever and that wearing it will bring her comfort and peace. We are so pleased that our regular updates during the crafting process were helpful and that you have been totally happy with our service as providing warm and caring customer service is of the utmost importance to us. With best wishes Kristina Customer Care

Posted 4 years ago

“I recieved a beautiful memorial piece. Communication was great all the way through and I recieved a beautifully packaged ring much sooner then expected. Would 100% recommend.”

Cherished Urns 5 star review on 2nd December 2020

Helpful Report

Posted 4 years ago

Dear Stephanie, Thank you so much for leaving us such a lovely review and for sharing the photo of the special bespoke memorial ring that we recently created for you. We are delighted that you are happy with it and with our service and that our regular updates during the crafting process were helpful. We hope that wearing this lovely piece of jewellery will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Good quality jewellery all come with well written instructions on how to use, speedy service and very easy to order on line because the website is good.”

Helpful Report

Posted 4 years ago

Dear Suzi, Thank you for also leaving us such a lovely review of our company. We are delighted that you are happy with both of the self-fill pendants that you purchased and that you found the instructions as to how to fill them were easy to follow. We are also pleased to hear that you found our website simple to order from and that you felt the speed of our service was good, as we do our best to make everything as simple and swift as possible. With best wishes Kristina Customer Care

Posted 4 years ago

“Product excellent, better than picture really beautiful,”

Helpful Report

Posted 4 years ago

Dear satisifed customer, Thank you for also leaving us your review of our company, it is greatly appreciated. We do our best to represent our products accurately on our website but we are delighted that your chosen urn exceeded your expectations and we hope that you find comfort knowing that your loved one rests peacefully in this beautiful place. With best wishes Kristina Customer Care

Posted 4 years ago

“Great speedy delivery and item as expected. Thank you for the very quick delivery.”

Helpful Report

Posted 4 years ago

Dear satisifed customer, Thank you for also leaving us your review of our company. We appreciate your kind words as we do our utmost to make buying something form our website as simple and stress-free as possible. We are pleased that you were able to encounter the item that you were looking for and that we were able to get it to you quickly. We hope that it brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“My mum was delighted with the cherished urn Lovely colour size and shape and came in a lovely little box It came quickly and I would definitely shop again”

Helpful Report

Posted 4 years ago

Dear Andrea, Thank you for also leaving us such a nice review of our company. We are delighted that your mum is happy with the miniature urn that you purchased for her and we hope that it brings her comfort knowing that her loved one is resting peacefully in this lovely place and that when she contemplated its beauty her heart may be filled with happy memories that fill her with peace. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews