Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it is a lovely urn well packed and very quick delivery”

Helpful Report

Posted 4 years ago

Dear Robert, We are so pleased to hear that you are totally happy with your chosen urn, the way that it was packaged and with the speed of our delivery. We do our best to try and make things a little bit easier at this sad time and to make the whole process of purchasing an urn as stress-free as possible. We hope that your selected urn will bring comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“Items I have received have been lovely and very friendly staff thank you”

Helpful Report

Posted 4 years ago

Dear Margaret, Thank you so much for leaving us your review. We are delighted that you are happy both with your chosen products and with the treatment you received from our staff as we do our utmost to provide a warm and caring service and to offer a wide choice of quality products at fair prices. We hope that the items you selected will bring you comfort and peace and that you will cherish them forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Amazing service and beautiful product. I can now carry my loved one with me at all times. Great product range”

Cherished Urns 5 star review on 30th November 2020

Helpful Report

Posted 4 years ago

Dear satisifed customer, Thank you for leaving us such a lovely review and for sharing the photos of the two very special pieces of bespoke memorial jewellery that we recently crafted for you. We are so pleased that you were able to find pieces to meet your needs from the range that we offer. Thank you for entrusting us with this delicate task and we hope that having your loved one still with you always will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“I am so pleased I purchased this beautiful urn. It will be treasured forever.”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that you were able to encounter an urn worthy to hold the ashes of your departed loved one, and we hope that the lovely image of the flying butterflies will bring you comfort knowing that they rest peacefully in this beautiful place. Thank you so much for taking the time to leave us your review, we very much appreciate your kind words. With warm wishes Kristina Customer Care

Posted 4 years ago

“Lovely items just what I wanted, only thing I would say, the chain on the men’s is a bit flimsy I had to buy a thicker one”

Helpful Report

Posted 4 years ago

Dear Jacqueline, We are delighted to hear that you are happy with the products that you selected from our website, as we do our best to offer a wide selection of quality products o suit all tastes and budgets. With regards to the chain, we are now offering the option to upgrade the chains on all of our pendants to allow customers to choose the length and style of chain that they prefer. Thank you so much for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“My urn arrived very quickly and in excellent condition Very pleased with this service”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are delighted that you are pleased with our service and that you were able to encounter an urn to suit your needs. We do our best to make things a little bit easier at this sad time by offering a wide choice of high-quality products, packing them well, and delivering them quickly. We hope that your chosen urn brings comfort and peace to you and your family. With kind regards Kristina Customer Care

Posted 4 years ago

“The young lady I spoke with on the phone to order a self fill rose pendent was caring ,helpful,kind, she simply gave the best customer service thank you x”

Helpful Report

Posted 4 years ago

Dear Nikki, Thank you for also leaving such a nice review of our company. We very much appreciate your kind words as our team works hard to provide an efficient and caring service and to offer our clients a respectful and kind treatment. We all do our best to make things a little bit easier at this sad time. We hope that your chosen pendant brings you comfort knowing that your loved one is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 4 years ago

“I am totally delighted with the pendants I ordered”

Helpful Report

Posted 4 years ago

Dear Ann, We are delighted that you are totally happy with the two memorial pendants that you recently ordered from us. We do our best to offer a wide choice of both self-fill and custom-made memorial pendants to suit all tastes and budgets, and we are so pleased that you were able to encounter one of each to meet your needs. We hope that wearing them will bring comfort knowing that your loved one is still with you. Thank you so much for leaving us your review of our company, we very much appreciate it. With warm regards Kristina Customer Care

Posted 4 years ago

“I was very pleased with my cherished urn it was beautiful”

Helpful Report

Posted 4 years ago

Dear Patricia, Thank you for taking the time to leave us your review, we really do appreciate it. We are delighted to hear that you are totally happy with the urn that you selected from your website and we hope that when you observe its beauty you may find comfort knowing that your loved one rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 4 years ago

“I was very happy with my Cherished Urn as it is beautiful urn to cherish my husband ashes and to be able to light a tea light candle on special days is very comforting to me”

Helpful Report

Posted 4 years ago

Dear Iris, We are delighted that you were able to find a tealight worthy to hold the precious ashes of your husband. We hope that when you light a tiny candle in it the gentle light will let you focus on all the happy memories of the times that you shared together and that these may bring you comfort and peace. Thank you so much for taking the time to leave us your review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“The urn arrived packaged in a beautiful velvet covered box and the urn was in a beautiful velvet bag. The quality, presentation and value are exceptional.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you for also leaving us your review of our company. We are so pleased that you were able to encounter an urn worthy to hold the ashes of your loved one and that you are happy both with the quality of the urn and with its presentation. We do our best to offer a caring, efficient and speedy service to try and make things a little bit easier at this sad time. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service and fast delivery Me and my daughter love our rings”

Cherished Urns 5 star review on 29th November 2020

Helpful Report

Posted 4 years ago

Dear Jayne, Thank you for taking the time to send us your review and for sharing the photo of the bespoke memorial ring that we recently created to your specifications. We always love to see the end result on the finger that it was destined for, and your ring looks just lovely, so elegant and dainty. We are sure that wearing it will bring you comfort, and we are delighted that both you and your daughter are totally happy both with our products and with our service. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very quick and easy transaction, the necklace is beautiful and I am in the process of ordering other items. Highly recommend”

Helpful Report

Posted 4 years ago

Dear Tracy, We are delighted to hear that you are totally happy with the necklace that you recently purchased from us and we look forward to providing you with other items soon. We do our best to make the whole process as swift and stress-free as possible and to offer a wide selection of different products to suit all tastes and budgets. We are sure that your chosen necklace will bring you comfort knowing that your loved one is still close by and accompanying you always. Thank you for leaving us your review and for giving us your recommendation, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent fast service and would highly recommend!”

Helpful Report

Posted 4 years ago

Dear Lesley, Thank you for taking a moment to leave us your review, and for giving us your recommendation. Your kind words are much appreciated as we all work hard to offer a wide choice of high-quality products and to provide an efficient and caring service. We hope that your chosen product may bring you peace and comfort. With warm wishes Kristina Customer Care

Posted 4 years ago

“Ring arrived today earlier than expected. The ring is so beautiful and I am absolutely delighted with it. Cherished Urns service is first class from the initial order, through to delivery. So glad I chose this company. Thank you.”

Helpful Report

Posted 4 years ago

Dear Joanne, We too, are so glad that you chose to entrust us to create this bespoke memorial ring for you. We know how special these pieces of jewellery are to all of our clients so we work hard to create amazing pieces of jewellery that will be cherished forever and to offer a service that is attentive, efficient, and caring. We are delighted that your ring arrived earlier than anticipated and that you are totally happy with it. We hope that wearing it will bring you comfort and that when you contemplate its profound beauty your heart may be filled with happy memories that help you to find peace. Thank you so much for leaving us your lovely review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service and quality that I recommend without hesitation Shopping for an urn is upsetting and the last thing you need is any sort of let down. I Ordered Poldhu Pink Engraved Flutter Adult Cremation Urn for Ashes and it came in a beautiful box, within a few days and was a really good quality urn. I hope you never have to order an urn but if you do this company can be trusted not to let you down.”

Helpful Report

Posted 4 years ago

Dear Josephine, Thank you for also leaving such a lovely review of our company and for giving us your recommendation. We really appreciate your kind words as we do our best to offer a wide selection of high-quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Very beautifully made and very beautiful for anyone”

Helpful Report

Posted 4 years ago

Dear Lilian, We are delighted that you were able to find an urn worthy to hold your loved one's ashes and that you are totally happy with it, and we hope that when you contemplate its beauty, your heart may be filled with happy memories that bring you comfort and peace. Thank you for taking the time to leave us your review, it is greatly appreciated . With best wishes Kristina Customer Care

Posted 4 years ago

“Fantastic quick service and a beautiful ring Thank You”

Helpful Report

Posted 4 years ago

Dear George, Thank you for also leaving us your review of our company. We are delighted that you are totally happy with the bespoke memorial ring that we created for you and with the speed of our service. We do our best to make the whole process as fast and stress-free as possible and we hope that this special ring will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“We ordered an urn on Mon 16th Nov and the urn arrived the next day which is excellent. Unfortunately there was a slight fault on the finish so I contacted the company several days later and they contacted me immediately to replace the product. A replacement urn was delivered the next day. I cannot rate this company high enough, they provided an excellent service at a difficult time.”

Helpful Report

Posted 4 years ago

Dear Paul, Thank you so much for leaving us such a lovely review. We very much appreciate your kind words as we pride ourselves in providing an efficient and caring service to try and make things a little bit easier at this sad time. We apologise again that the original urn arrived with a slight damage as we do our best to make sure that everything arrives in perfect conditions. However, we are delighted that you were satisfied with our response to the problem and that you are totally happy with the replacement urn. We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Can’t think of anything more to say as everything satisfactory and no reservations at all.”

Helpful Report

Posted 4 years ago

Dear Brenda, Thank you for taking the time to leave us your review, we very much appreciate it. We are delighted that you were able to find the product that you were looking for on our website and that you are entirely satisfied with it and with our service. We hope that your chosen item will bring you peace and comfort. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews