Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and prompt delivery. Product very good.”

Helpful Report

Posted 4 years ago

Dear David, We are so pleased that your were able to find a product to meet your needs on our website and that you are completely happy both with it and with our delivery time. We know that at this sad time things are hard, so we try to make things a little easier by offering a wide range of quality products on an easy-to-use website and with a swift delivery service. We hope that our efforts have made things a little bit better for you and that your chosen item brings peace and comfort to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Very happy with my pendant and the service was excellent”

Helpful Report

Posted 4 years ago

Dear Emily, Thank you for also leaving a five-star review of our company. We very much appreciate it as we all work hard to provide an outstanding service and to offer high-quality products that bring comfort and peace. We very much appreciate you entrusting us with the delicate task of creating a special pendant for your grandaughter and for taking the time to leave us such a nice review. With best wishes Kristina Customer Care

Posted 4 years ago

“Ordered a ring! Looks gorgeous in person and fit beautifully (used their ring sizer before ordering) when we ordered it arrived within 6 days”

Helpful Report

Posted 4 years ago

Dear Ellie, We are delighted to hear that you are totally happy with the bespoke memorial ring that we recently crafted for you and that it fits perfectly. The little ring sizer that we send is very accurate and ensures a good fit. With something as special as a ring containing the ashes of a loved one, you want to be sure that everything is going to be ok, and we do our best to ensure that the whole process is as swift and stressfree as possible. We are sure that your ring will bring you comfort and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“At a very difficult time, Cherished Urns provided a first class service. Extremely professional, and very caring. I am delighted with my ring, it's perfect. I would highly recommend them.”

Helpful Report

Posted 4 years ago

Dear Pauline, Thank you so much for leaving us such a lovely review. Your kind words are greatly appreciated as we all work hard to provide an efficient and caring service and to create amazing pieces of jewellery that bring comfort and that will be cherished forever. We are so pleased that you are totally happy with your bespoke memorial ring and we hope that when you contemplate its profound beauty your heat may be filled with happy memories that help you to find peace. We are delighted that our product and our service has led you to recommend us to others and that you selected us to complete this delicate task. With warm wishes Kristina Customer Care

Posted 4 years ago

“We ordered this beautiful urn having had our eye on it for a while. Urn is very nice quality with white metal and mother of pearl inlay. The order arrived very fast taking around 2 days. Thank you Cherished Urns xxx”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that we were able to get your chosen urn to you quickly and that you were able to find one that caught your eye. We aim to offer a wide choice of high-quality urns at fair prices and to ship them quickly and well packaged to try and make things a little bit better at this sad time We hope that your chosen urn brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“I'm very pleased with my beautiful urn. My late husband was a proud veteran and the Union Flag design on the urn is perfect for him. The gold flag against the grey is beautiful. Slight problem with the box but this was quickly dealt with. A good company to deal with”

Helpful Report

Posted 4 years ago

Dear Larraine, We are so pleased that you were able to find an urn worthy to hold the ashes of your late husband on our website. We do our best to offer a wide choice of urns to suit all tastes and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Thank you so much for leaving us your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“My first ring arrived completely rushed thanks to DPD but you guys sorted this straight away and made me a new ring and it’s beautiful thank you”

Cherished Urns 5 star review on 12th December 2020

Helpful Report

Posted 4 years ago

Dear Natasha, Thank you for leaving us your lovely review and for sharing the photo of your replacement ring. It is always very special for us to see our creation on the finger that it was designed for, and yours look just beautiful, so dainty and elegant. We are sure that when you wear it you will find comfort knowing that your loved one still accompanies you and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Dealing with Cherished Urns was great, sympathetic and quick to respond. Item came faster than anticipated and in beautiful packaging”

Helpful Report

Posted 4 years ago

Dear Sheila, Thank you for also leaving us your review of our company. We very much appreciate your kind words as we do our utmost to offer a caring and efficient service and to create amazing pieces of jewellery that will be cherished forever. We are so pleased that you entrusted us to create this very special piece of jewellery for you and we hope that it brings your comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Amazing service ! Quick delivery even with the current pandemic and so close to Christmas . Perfect gift for anyone wanting to remember a loved one”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that you were able to encounter the product that you were looking for on our website and that we were able to get it to you quickly. We hope that it brings comfort and peace to the recipient. We do our best to make ordering and delivery as swift and stress-free as possible and we are pleased that you found this to be true. Thank you so much for taking the time to leave us your review it is much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Amazing service and the necklace i ordered is absolutely gorgeous with so much sentimental value!”

Helpful Report

Posted 4 years ago

Dear Natalie, Thank you for your lovely review. We really appreciate your kind words as providing an exceptional service and creating amazing pieces of memorial jewellery that will be cherished forever are of the utmost importance to us. We are sure that your bespoke necklace will bring you comfort knowing that your loved one is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 4 years ago

“Easy to use site and very quick delivery”

Helpful Report

Posted 4 years ago

Dear Joanne, Thanks for also leaving us your review of our company. We are so pleased that you found our website easy to use and that you were able to encounter a self-fill pendant to meet your needs. We do our best to offer a wide choice of quality products and to hips them quickly and well packaged to try and make things a little bit easier at this sad time. With warm wishes Krisitna Customer Care We hope that your chose pendant bringsyou comofr na dpeace and that you will cherish it forever. With warm wishes Kristina Cusotmer Care

Posted 4 years ago

“Really pleased with your company, prompt delivery can’t fault you in anyway thank you for our special urn. Would recommend”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that you were able to find an urn worthy to hold your loved one's ashes on our website and that we were able to get it to you quickly. We hope that it brings comfort and peace to you and your family. Thank you for taking the time to leave us your review and for giving us your recommendation, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Fantastic company to deal with.ring is absolutely beautiful my daughter is going to be over moon with them.a loving reminder of her dad”

Helpful Report

Posted 4 years ago

Dear Maureen, Thank you for leaving us such a positive review of our company, it means a lot as offering outstanding customer service is very important to us. We are so pleased that you are totally happy with the pieces of memorial jewellery that you selected for your daughter and we are sure that she will find comfort wearing them and knowing that her dad is still close by and accompanying her always. With best wishes Kristina Customer Care

Posted 4 years ago

“Efficient and friendly. Quick delivery”

Helpful Report

Posted 4 years ago

Dear Joanne, Thank you for also leaving us your review of our company. We are delighted to hear that you found our team to be efficient and friendly as proving outstanding and caring customer service is of the utmost importance to us. We hope that your chosen products will bring you comfort knowing that your loved one is still close by. With best wishes Kristina Customer Care

Posted 4 years ago

“Received my order within a few days of ordering, as always beautifully presented. This was the second piece of memorial jewellery that I have purchased, so very special as it keeps my late husband close to me. Thank you, Cherished Urns.”

Helpful Report

Posted 4 years ago

Dear Sue, Thank you for also leaving us such a nice review of our company and fro returning to us to purchase another piece of memorial jewellery. We hope that wearing it brings you comfort knowing that your husband is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Amazing service, arrived the next day, beautifully made urn”

Helpful Report

Posted 4 years ago

Dear Jason, We are so pleased that you were able to find an urn to meet your needs on our website and that we were able to get it to you quickly. We do our best to make purchasing an urn swift and simple to try to make things a little bit easier at this sad moment. Thank you for taking the time to leave us your review and we hope that your chosen urn brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“The service I received could not be faulted. Thank you very much, the Urn was all I had hoped for.”

Helpful Report

Posted 4 years ago

Dear Ros, Thank you for leaving us your review. We are so pleased that you are totally happy with both your chosen urn and with our service. We hope that when you observe the fine craftsmanship of this lovely urn you may find comfort knowing that your loved one rests peacefully in this beautiful place. With best wishes Kristina Customer Care

Posted 4 years ago

“I wanted to get a simple urn for my fathers ashes. Cherished URNs seemed nonosense and straightforward Person on phone was helpful Delivery was prompt So I am perfectly happy.”

Helpful Report

Posted 4 years ago

Dear Peter, We really appreciate you taking the time to leave us your review and are delighted that you were happy with our service. We aim to offer a swift and simple purchasing process with a caring attention to try and make things a little bit easier at this sad time. We are so pleased that you were able to encounter an urn worthy of holding your father's ashes and we hope that it will bring you and your family comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very good site fast delivery very helpful and happy friendly staff would recommend to people”

Helpful Report

Posted 4 years ago

Dear Scott, We are pleased to hear that you found our website easy to use and that we were able to get your chosen tealight to you quickly. We do our best to make everything as swift and straightforward as possible. Thank you for taking the time to leave us your review, we really appreciate it as we all work hard to provide an excellent and caring service and to offer a wide range of quality products at fair prices. We hope that your miniature urn tealight brings you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“This is the first time I have ever used Cherished Urns, and j must say that I am so pleased with the jewellery I ordered The service was impeccable and the quality is amazing. The ashes in the crystals are absolutely beautiful and the packaging is very impressive. My order even turned up earlier than I thought so well pleased. Thankyou for making the Jewellery so very special”

Helpful Report

Posted 4 years ago

Dear Maria, Thank you for leaving us such lovely review and for choosing us to create your very special piece of bespoke memorial jewellery. We very much appreciate your kind words as we work hard to create spectacular pieces of jewellery that will be cherished ed forever and to provide an outstanding and caring service. We are delighted that you are totally happy with the product and we hope that wearing it will bring you comfort and that when you contemplate its profound beauty your heart may be filled with happy memories that bring you peace. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews