Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for my beautiful ring with my Dad's ashes in. Superb service from start to finish and kept up to date throughout the process. The packaging was also beautiful and delivered safely. Thank you again for the excellent customer service.”

Cherished Urns 5 star review on 28th December 2021

Helpful Report

Posted 3 years ago

Dear Kirsty, We are so pleased that you trusted us with some of your dad's precious ashes so that we could create this stunning ring for you and you can have him close always. We are delighted that our regular updates throughout the creation of your ring were helpful and that you have been totally satisfied with our service. Thank you so much for posting your review and for sharing the lovely photo of your bespoke memorial ring. With best wishes Kristina Customer Care

Posted 3 years ago

“Honestly can’t express how perfect everything was! The ring I ordered is so beautiful and the service is amazing from start to finish! It’s not nice circumstances that being you to order something like this but the are very caring from being to end and so prompt! After sending off the ashes, I got the ring back inside of two weeks! Couldn’t recommend enough!”

Helpful Report

Posted 3 years ago

Dear Honor, Thank you for also leaving us such a nice review and for sharing the video of your stunning ring, it really looks amazing and we always love to see our craftsmanship on the finger that it was made for. We are pleased that your experience with us has been a positive one and we very much appreciate you giving us your recommendation. With warm wishes Kristina Customer Care

Posted 3 years ago

“If I could give more than 5 stars I would. I emailed Cherished Urns hoping that they would be able to do my locket with my dad's ashes in at such a small turnaround as I wanted it for my wedding day which was 18/12/21 but I didn't receive my dad's ashes until 9/12/21 and sent them on the 10th. They did my necklace and had it back to me by the 15th. so my dad could be with me on my special day. I will be eternally grateful. for the amazing turnaround and the amazing quality. I wish I could give you more stars and I will recommend you to anyone who wants Jewellery made with the ashes of their loved ones.”

Helpful Report

Posted 3 years ago

Dear Lucianne, Thank you so much for your lovely review, we are delighted that we were able to create your locket quickly so that your dad could accompany you on your special day. We always do our utmost to meet any deadlines because we know how much it means to have a loved one close again on a special date. We are most grateful for your kind words and recommendation and the team wish you both a long and happy life together, With warm wishes Kristina Customer Care

Posted 3 years ago

“Extremely efficient turn around on the item we had made Absolutely stunning and a personally priceless memoir”

Helpful Report

Posted 3 years ago

Dear Christian, We are delighted that you are totally happy with the heart-shaped locket that we created for you with much love and respect. We are sure that having your Dad close to your heart will fill you with peace and bring you comfort. Thank you very much for taking the time to leave us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 3 years ago

Dear Gary, Many thanks for your review. We aim to make everything as swift and smooth as possible, so we are delighted to hear that your shopping experience with us was a positive one. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love my locket with my sisters ashes in it. Fantastic service from start to finish, can't thankyou enough.”

Helpful Report

Posted 3 years ago

Dear Janet, We are so pleased that we have reunited you with your sister through this bespoke locket and we are sure that having her forever close to your heart will bring you comfort and peace. Many thanks for taking the time to leave us your lovely review, it means a great deal to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Highly recommended. Speedy, efficient, helpful service and staff.”

Helpful Report

Posted 3 years ago

Dear Priska, Thank you very much for posting your review, we very much appreciate your positive comments as we do our best to provide a quick, caring and efficient service. We very much appreciate your recommendation. With best wishes Kristina Customer Care

Posted 3 years ago

“It is what it says,the things you buy are for someone or some pet you cherished in your life.”

Helpful Report

Posted 3 years ago

Dear Mary, We do our best to fairly describe all of our products and we are happy that the self-fill pendant that you selected has met your expectations. We're sure that your son will wear it proudly in loving memory of his dad. Thank you very much for posting your review it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service and delivery and a quality product in lovely box.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you are totally happy with your chosen item and with the way in which it was packaged. We do our best to make this sad purchase as quick and simple as possible so we very much appreciate your review and positive comments. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered a deco silver ring for our daughter made with the ashes of our beautiful dreadfully missed dog. It is a lovely piece of jewellery and we are so pleased with the quality. The communication with the company (Shari) was excellent and I felt that care and respect had been shown throughout the process. I would say though that the extra for the diamond dust wasn’t worth it as it didn’t seem to make any difference. I am now looking for an item for myself.”

Cherished Urns 4 star review on 23rd December 2021

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for posting your review and for sharing the photo of the special ring that we created for your daughter. We're delighted that you are happy with the product and with our service, and we hope that in bright sunlight you might be able to better appreciate the subtle sparkle that the diamond dust gives. We look forward to creating another bespoke piece of jewellery for you in the near future. With best wishes Kristina Customer Care

Posted 3 years ago

“Really impressed. Quick and easy to order and quick delivery. Would recommend.”

Helpful Report

Posted 3 years ago

Dear Jane, Thank you very much for your review and for giving us your recommendation. We do our best to offer a wide choice of products and to provide an attentive and caring service so we are happy to hear that your shopping experience with us was a pleasant one. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered an ashes ring. Online ordering process was easy. Being local to their Milton Keynes office I dropped off the ashes and collected the finished product in person. Throughout the process I was impressed by how friendly and helpful the staff were. An absolute pleasure to do business with this company.”

Helpful Report

Posted 3 years ago

Dear Stephen, Thank you so much for your lovely review, your kind words are very much appreciated. We are delighted that you love the bespoke ring that we created for you with much care and respect and we are sure that you will wear it proudly in loving memory of someone very special. With best wishes Kristina Customer Care

Posted 3 years ago

“Very happy with the quality of the rings and pendant I bought. Only downside was the wait for them.”

Helpful Report

Posted 3 years ago

Dear Anne-Marie, We are delighted that you love your chosen items of jewellery and apologise again that you had a longer than usual wait for them, but we are sure that you will agree that they were worth waiting for. Thank you for leaving us your review. With best wishes Kristina Customer Care

Posted 3 years ago

“Very professional company, I entrusted them with my husband, I was very pleased withe the rings I ordered for myself and my daughters, 2 silver and 1 gold. Took a little longer than I expected, but worth it. I would highly recommend.”

Helpful Report

Posted 3 years ago

Dear Kate, Thank you so much for trusting us with some of your husbands' precious ashes so that we could create these special rings for you and your family and you can be reunited with your husband and your daughters with their father. We know that you will all cherish your brings forever and wear them proudly. Many thanks for your lovely review and your recommendation and we appreciate your understanding of the slight delay in the making of your gold ring. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service beginning to end, excellent quality, so pleased with my ring”

Cherished Urns 5 star review on 22nd December 2021

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for your lovely review and for sharing the photo of your special bespoke ring. We always love to see one of our creations on the finger that it was destined for and yours looks really lovely, so elegant. We are sure that you will wear it with much love and cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Reasonably fast delivery. Good communication. Would recommend.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for your recommendation and positive comments. We aim to make every purchase as swift and simple as possible so we really appreciate your review and are pleased that you have been happy with your experience. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service beautiful ring many thanks”

Helpful Report

Posted 3 years ago

Dear Liza, Thank you very much for taking the time to post your review and for your positive comments. We do our best to make purchasing a piece of memorial jewellery from us as swift and simple as possible so we are delighted that you have been happy with our service and that you love the bespoke ring that we crafted for you with much care, respect, and love. With best wishes Kristina Customer Care

Posted 3 years ago

“I had a ring made from my mums ashes, I can’t tell you what a comfort it has brought me knowing she is holding my hand forever. Thank you so much.”

Helpful Report

Posted 3 years ago

Dear Gemma, Thank you so much for your heartfelt review, it means so much to us to hear how our jewellery is helping people to cope with their loss. We are so happy that having your mum accompanying you again is bringing you comfort and we know that you will cherish your bespoke ring forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Iv had a few pieces of jewellery which are perfect in memory of my son Thanxx”

Helpful Report

Posted 3 years ago

Dear Mary, We are delighted that you have trusted us to create several pieces of jewellery for you so that your son can accompany you always. We hope that having him close again will bring you some comfort and peace. Thank you so much for taking the time to leave us your lovely review it is really appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“All I can say it was beautiful”

Helpful Report

Posted 3 years ago

Dear Peter, We are so pleased that you are totally happy with your chosen item and we hope that it may bring you comfort and peace with its beauty. Many thanks for finding the time to leave us your review, it means a lot to us. With kind regards Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews