Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Cherished Urns we lost our little dog Hetty in August it's so heartbreaking so we orderd a keep sake Teddy and a heart ring the Teddy as an opening in the back for Ashes and the ring as some of the Ashes in a love heart I am well impressed very happy highly recommended”

Helpful Report

Posted 2 years ago

Dear Elaine, Thank you for also awarding our company a five-star rating and for giving us your recommendation. We know how hard it is to lose a beloved pet and we are pleased that you are finding comfort through the Heart ring and the Keepsake teddy that you selected. With best wishes Kristina Customer Care

Posted 2 years ago

“Received my ring which was more beautiful than I could of imagined, I cried so much. My mum will always be with me, thankyou so much ❤️”

Cherished Urns 5 star review on 22nd October 2022

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased to have reunited you with your mum through the bespoke memorial ring that we created for you with much care and respect. We know that having her accompanying you again will be of comfort to you and we very much appreciate your lovely review and the photo that you shared with us of your lovely ring. With best wishes Kristina Customer Care

Posted 2 years ago

“Very impressed with quality of urn, packaging and quick service. Makes a nice looking ornament”

Helpful Report

Posted 2 years ago

Dear June, Thank you for also leaving us such a nice review of our company. We do our best to make this sad purchase as swift and simple as possible by offering a wide choice of designs at fair prices and shipping every urn quickly and well-packaged. We hope that this lovely urn will bring comfort to you and your family at this sad time. With best wishes Kristina Customer Care

Posted 2 years ago

“I am very pleased with the caring and kind thoughts, at this sad time, service was also good. The ring l ordered has arrived and l am very pleased with the fit and design.”

Helpful Report

Posted 2 years ago

Dear Helen, We are very pleased that you are happy with your chosen ring and with our service. We do our best to make such an emotional purchase as stress-free as possible and our amazing team is always happy to help in any way they can. Many thanks for taking the time to leave us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent quality products and excellent service. Very pleased with all items received”

Helpful Report

Posted 2 years ago

Dear Glen, We are very pleased that you are totally content with each of your chosen items and we hope that they may bring some comfort to you and your family at this sad time. Thank you very much for giving every item a five-star rating and for also giving our service the same rating, it really means so much to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Contacting Cherished Urns was easy & the young lady very helpful & understanding. Bracelet I ordered came in lovely packaging with certificate & ashes that they didn't use. Bracelet is beautiful but it doesn't quite fit. I called C.U. if anything could be done but unfortunately they couldn't help so it is now at the jewelers being extended.”

Helpful Report

Posted 2 years ago

“Absolutely delighted with the ring I purchased for my son, he just loves it too. So well made - amazing quality and service thank you To all involved”

Helpful Report

Posted 2 years ago

Dear Carole, We are delighted that your son loves the memorial ring that you asked us to create for him and we are sure that he will wear it proudly in loving memory of someone very special. Thank you so much for taking the time to leave us your review, we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 2 years ago

“The purchase of the urn was very straight forward and I received it quickly. It was well-packaged.”

Helpful Report

Posted 2 years ago

Dear Margaret, We aim to make such an emotional purchase as easy as possible to try and make this sad time a little bit better, so we are most grateful for your positive comments. Thank you so much for your review and five-star rating of our company they mean a lot to us as we all work hard to provide a caring and efficient service. With kind regards Kristina Customer Care

Posted 2 years ago

“The ring is lovely but I was disappointed in the time I had to wait. It said I should receive within 7 days of notification of the receipt of the ashes. When I questioned this I was told not for gold. I waited 2 months.”

Helpful Report

Posted 2 years ago

Dear Jennifer, We are pleased to hear that you love your gold ring and are sure that you will agree that it was worth waiting for. All our items of gold jewellery are individually hand-crafted and then have to pass through the Assays office to be hallmarked which is why they take 6-8 weeks, as is clearly stated on the website, so we're sorry that you missed that bit of important information and were expecting your ring quicker. With kind regards Kristina Customer Care

Posted 2 years ago

“Beautiful urn, excellent quality. Service was also excellent- fast delivery and item beautifully packaged. Would thoroughly recommend.”

Helpful Report

Posted 2 years ago

Dear Sarah, Thank you very much for your five-star rating of our company and for recommending our service. We are delighted that you are happy with your chosen urn and with the speed of delivery and with the care that we put into the packaging. With kind regards Kristina Customer Care

Posted 2 years ago

“I waited a while for the ring to arrive and within the time that I was told. It was well worth the wait to get a beautiful ring. I am delighted with it. I wear it with pride.”

Cherished Urns 5 star review on 15th October 2022

Helpful Report

Posted 2 years ago

Dear Fred, We are so pleased that you are totally happy with the bespoke memorial ring that we recently created for you with much care and respect and that we engraved with your chosen words. We know that you will wear it in loving memory of a very special lady and cherish it forever. Many thanks for posting your review and for sharing the photo, we always love to see one of our creations on the finger that it was made for. With best wishes Kristina Customer Care

Posted 2 years ago

“Fantastic product, sent back unused ashes, caring company Would use again”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We do our best to provide a caring and efficient service to make such an emotional purchase as stress-free as possible. Therefore, we are most grateful for your lovely review and we look forward to creating further pieces of bespoke memorial jewellery for you in the future. With warm wishes Kristina Customer Care

Posted 2 years ago

“My rings and pendant arrived today x they are absolutely beautiful I can keep my mum with me always. Communication was great delivery quick honestly not a bad word to say thank you so much cherished urns”

Cherished Urns 5 star review on 14th October 2022

Helpful Report

Posted 2 years ago

Dear Donna, We are delighted to have reunited you with your mum through these unique matching pieces of memorial jewellery. Thank you very much for trusting us with this delicate task and for sharing the lovely photos. We hope that when you contemplate the profound beauty of each item your heart may be filled with many happy memories of a much-loved lady. With best wishes Kristina Customer Care

Posted 2 years ago

“I have never bought an urn online before but not having found a suitable one for my late Mum by the normal means of contact local undertakers, I took the plunge. I shouldn't have worried. The whole process was so simple and the urn was received so very well packaged.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so glad that you decided to take the plunge and that you are totally happy with the result. We do our best to make such a sad purchase as quick and simple as possible and we are pleased that you were finally able to find the perfect urn for your Mum. Many thanks for taking the time to leave us your review of our company. With warm wishes Kristina Customer Care.

Posted 2 years ago

“This company are amazing. Fantastic communication beautiful products. The pictures online dont do them justice. Stunning”

Helpful Report

Posted 2 years ago

Dear Sarah, Thank you so much for your lovely review and for sharing the photo of the bespoke memorial ring that we recently created for you. We always love to see our creation on the finger that it was destined for, and yours looks truly stunning. We are sure that you will wear it with love and cherish it forever. With best wishes Kristina Customer Care

Posted 2 years ago

“Very nice urn was very pleased with mine for my mum would recommend you to anyone who needs a urn or jewllery”

Helpful Report

Posted 2 years ago

Dear Loraine, We are so pleased that you were able to find an urn worthy to hold your mum's precious ashes from the selection that we offer on our website. We do our best to have a wide choice to suit all tastes and to make the entire purchase as swift and straightforward as possible. Thank you very much for leaving us your review and for recommending our service, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“Delivery took a little longer than expected and it would have been reassuring to be kept more informed about how long this would take however having said that the product I have purchased is perfect and as shown on the website. It was well-wrapped and in perfect condition and was delivered during the specified time as advised by the carrier on the day of delivery.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you are happy with your chosen biodegradable urn and that has met your expectations. We apologise that delivery took a little longer than usual but we appreciate that you still gave us a five-star rating. With warm wishes Kristina Customer Care

Posted 2 years ago

“I was really pleased with the ring I received. The whole process was quick and respectful. Would recommend.”

Helpful Report

Posted 2 years ago

Dear Claire, We are so pleased that you are happy with the special ring that we created for you with great care and respect. Also, we are very grateful for your comments and recommendation as we do our very best to make the whole process swift and easy. With best wishes Kristina Customer Care

Posted 2 years ago

“So professional and very caring, wouldn’t hesitate to recommend them.”

Helpful Report

Posted 2 years ago

Dear Monica, Thank you so much for your kind words and for recommending our service. We really appreciate it as we all work hard to offer a caring and efficient service and to create amazing pieces of memorial jewellery that will be cherished forever. We hope that your chosen item will bring you comfort and that you will enjoy wearing it. With warm wishes Kristina Customer Care

Posted 2 years ago

“whilst looking for an urn that would both reflect the love for my little man Alfie and be somewhere safe and stylish as he always was, i found cherished Urns and picked a wonderfully designed and magnificent Urn that definitely reflected his character and would keep him safe as well as one that gave the option to always light the way for him and was not disappointed as the Urn arrived quick and was beyond expectations and as a consequence, i would recommend Cherished Urns to anyone wanting to Honour their loved ones and always keep them safe while lighting their way in the dark as we remember them in our hearts Shane”

Cherished Urns 5 star review on 9th October 2022

Helpful Report

Posted 2 years ago

Dear Shane, Many thanks for also posting your review of our company, we very much appreciate it. We are delighted that you were able to find the perfect little tealight urn to remember Alfie by and hope that it will continue to light his path on his journey. With kind regards Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews