Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response to my order was delivered so quickly items purchased of very high quality packaged very well was kept informed of delivery date etc a very pleasant shopping experience would highly recommend”

Helpful Report

Posted 2 years ago

Dear Deborah, We are so pleased that your shopping experience with us has been a positive one as we do our best to make such sad purchases as swift and stress-free as possible. Many thanks for taking the time to leave us such a nice review and for recommending our service, it means so much to us. With warm regards Kristina Customer Care

Posted 2 years ago

“Absolutely love my ring From ordering the ring to receiving my ring everything went smoothly Packaging was beautiful Too... I shall cherish my ring forever .”

Helpful Report

Posted 2 years ago

Dear Vicky, Thank you so much for noting the care and attention that we put into all aspects of every item we create. We are delighted that you love the bespoke ring that we crafted for you with much love and we know that you will wear it proudly and cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent service and fast delivery. Communication accurate re: delivery timings etc. Genuine 10% discount, would definitely recommend”

Helpful Report

Posted 2 years ago

Dear Michelle, We do our best to make such a sad purchase as swift and simple as possible so we very much appreciate your positive comments and recommendation. We hope that your chosen item may bring you some comfort at this difficult time. With kind regards Kristina Customer Care

Posted 2 years ago

“Lovely service very good quality”

Cherished Urns 4 star review on 7th October 2022

Helpful Report

Posted 2 years ago

Dear Martyn, Thank you for also leaving us such a nice review of our company and for sharing the photo of your special ring. We are delighted that you are happy with its quality and with our service. With best wishes Kristina Customer Care

Posted 2 years ago

“Me my mum and my sister all ordered a piece of jewellery each, we all love them and will cherish them forever! The whole process is handled with compassion considering its a difficult time and the packaging is lovely, thankyou for making such wonderful things for people to remember their loved ones.”

Helpful Report

Posted 2 years ago

Dear satisfied customers, Thank you so much for your lovely review and for appreciating the care that we put into every aspect of each item that we create. It means so much to us to hear how our jewellery can help people get through such a sad time and we are delighted that you are all finding comfort in your chosen items and enjoying wearing them and having your loved one close. With warm wishes Kristina Customer Care

Posted 2 years ago

“Wow ! What a beautiful locket , which means so much , ❤️ Beautifully packaged , lovely emails keeping me up to date , thank you so much Cherished urns , and thank you Charlotte for giving me a little of my Dad to cherish forever ❤️ Over the moon 🌙 and very emotional”

Cherished Urns 5 star review on 6th October 2022

Helpful Report

Posted 2 years ago

Dear Mr and Mrs Smith, We are so happy that now you can carry your dad forever close to your heart through this special locket that we created for you with much care and respect. We are pleased to hear that our regular updates were helpful and delighted that you noticed the attention that we also put into the packaging of such a special item. Thank you very much for taking the time to leave a review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“All I can say is excellent service from ordering to receiving the lovely locket for my wife 😀😀😀😀”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Many thanks for your review and positive comments, they mean a lot to us. We are delighted that your wife loves the pendant that we crafted to her specifications and we are sure that wearing it will bring her comfort and that she will cherish it forever. With best wishes Kristina Customer Care

Posted 2 years ago

“Wow I’m blown away with my ring, it’s beautiful, from receiving my catalogue to the helpful staff my whole experience with cherished urns has been amazing and I definitely would use them again. The ring size guide was spot on and it fits perfectly. I had white gold with aqua colour finish and it’s definitely worth the price”

Helpful Report

Posted 2 years ago

Dear Kimberly, We are delighted that you are totally happy with your chosen ring and that it fits perfectly. Thank you so much for leaving us such a nice review and for sharing the lovely photo. We always love to see our creation on the finger that it was destined for and yours looks really beautiful. We know that you will enjoy wearing it and having your loved one accompanying you always. With best wishes Kristina Customer Care

Posted 2 years ago

“I lost my cat Bailey whom I hand reared from a week old he passed 3 weeks ago , and I wanted something to cherish his memory forever , I chose a beautiful necklace from cherished urns which I’m so happy about .”

Helpful Report

Posted 2 years ago

Dear Jacie, We are so pleased that you were able to find the perfect necklace to remember Bailey by. We hope that having him close to your heart will help you to get through this sad time and to remember the happy moments that you enjoyed together. Thank you very much for your heartfelt review, we know how hard it is to say goodbye to a beloved pet. With warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent customer service and item packaged with care. Definitely recommend.”

Cherished Urns 5 star review on 5th October 2022

Helpful Report

Posted 2 years ago

Dear Gennie, Many thanks for your five-star rating of our service and for noting the care and attention that we put into all aspects of each of our creations. Thank you also for sharing the lovely photo of the special ring that we created for you, we really love to see our creation on the finger that it was destined for, and yours looks amazing. With warm wishes Kristina Customer Care

Posted 2 years ago

“I was very pleased with the service I received Harrison who served me and my daughter was very caring and nothing was a problem and we were not rushed. Whenever I phoned cherished Urns Ellie was always helpful and caring”

Helpful Report

Posted 2 years ago

Dear Carole, Thank you very much for your kind words. We very much appreciate your positive review as our team all work hard to provide a caring and attentive service to ensure that every client finds their perfect piece of memorial jewellery to love and cherish. With warm wishes Kristina Customer Care

Posted 2 years ago

“Wonderful service and my ring is fabulous”

Helpful Report

Posted 2 years ago

Dear Anne, Thank you for your five-star rating of our service, we really appreciate you taking the time to leave us your review. We are delighted that you love the special ring that we created to your specifications and we are sure that wearing it will allow you to feel that your loved one is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 2 years ago

“Perfect necklace. Beautifully made.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you are totally happy with your chosen necklace. We do our best to offer a wide variety of styles to suit all tastes and budgets and we are pleased that you are satisfied with your choice. We hope that having your loved one forever close to your heart will bring you some comfort and help you to find peace. With best wishes Kristina Customer Care

Posted 2 years ago

“fantastic lovely urn to keep my late husband ashes in .great service packaged perfect have recomended to funeral home”

Helpful Report

Posted 2 years ago

Dear Elizabeth, We are delighted that you were able to find the perfect urn to keep your late husband's ashes in. We hope you may find comfort in its beauty and fine craftsmanship and that you and your family find peace knowing that he rests in this lovely place. Thank you very much for taking the time to leave us your review and for recommending our service, it means so much to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“My ring came in a beautifully prepared box. It was exactly what I wanted to remember my grandma. The service quality was amazing and was very unintrusive when providing the remaining ashes that did not get used. I am really happy with my ring and it's lovely to have a part of my grandma with me!”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you trusted us with some of your grandma's precious ashes so that we could create this bespoke ring for you and you can carry her close forever. We know that you will wear this special ring with much love and that you will cherish it always. Thank you so much for your lovely review and five-star rating of our service, we really appreciate it. With warm regards Kristina Customer Care

Posted 2 years ago

“I was so very happy with the service I received at such a sad time. The 2 necklaces I have purchased were absolutely gorgeous and a lot of people where I work have asked where I got the items from so hopefully you will get some more business from some of my colleagues who have list lived ones”

Cherished Urns 5 star review on 30th September 2022

Helpful Report

Posted 2 years ago

Dear Wendy, Thank you for also leaving us such a nice review of our company., We do our very best to make this sad purchase as swift and simple as possible so we very much appreciate your recommending our company to others who have commented on the beauty of your necklaces. With kind regards Kristina Customer Care

Posted 2 years ago

“Honestly cannot thank you enough for going out of your way at such short notice to make sure the urn arrived in time. Your communication was 1st class even getting a follow up call to make sure all was in order, i would highly recommended this company.”

Helpful Report

Posted 2 years ago

Dear Stacey, We do our best to meet any time frame whenever possible and we are delighted that we were able to get your chosen urn to you quickly. We pride ourselves on the quality of our products and the warmth of our service so we very much appreciate your lovely review and positive comments. With warm regards Kristina Customer Care

Posted 2 years ago

“Absolutely delighted with service from Cherished Urns from start to finish. Very friendly and professional and my urn for my mums ashes is beautiful. Would highly recommend.”

Cherished Urns 5 star review on 28th September 2022

Helpful Report

Posted 2 years ago

Dear Susan, Thank you so much for your lovely review and for sharing the photo of the beautiful urn that you selected to hold your mum's precious ashes. We hope that when you contemplate its fine details you may find comfort in knowing that she rests peacefully in such a special place. With warm wishes, Kristina Customer Care

Posted 2 years ago

“Even at a sad time the service you receive from cherished urns is 10 no pressure selling would highly recommend them”

Helpful Report

Posted 2 years ago

Dear Patricia, We do our best to make such a sad purchase as swift and simple as possible and we are most grateful for your lovely review and for being a loyal customer. Many thanks for recommending our service we very much appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“The necklace is beautiful and my daughter was thrilled with it. The customer service at cherished urns was second to none and nothing was too much trouble. All emails were answered very quickly. They ensured that I received my order in time for my daughters birthday which was greatly appreciated. I will definitely order from them again.”

Cherished Urns 5 star review on 27th September 2022

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that we were able to get this bespoke locket to you in time for your daughter's birthday. We always do our best to meet any timeframes as we know how much it means to have a loved one accompanying someone again on a special occasion. Thank you very much for leaving us such a nice review and we look forward to creating more jewellery for you in the future. With best wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews