Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time as stated, very good quality and thoughtfully packaged”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you for posting your review, we very much appreciate your kind words and are pleased that you are happy with the quality of your chosen item and the care with which we packaged it. We do our best to offer a wide choice of quality products at fair prices and to ship them quickly and well-packaged to try and make this sad time a little bit better. With warm wishes Kristina Customer Care

Posted 2 years ago

“Fantastic customer service , my whole experience was first class and very thoughtful too.”

Cherished Urns 5 star review on 25th September 2022

Helpful Report

Posted 2 years ago

Dear Linda, We are most grateful for your lovely review and we are delighted that your shopping experience with us has been a pleasant one. Thank you for sharing the photo of your bespoke ring that we created for you with much care and respect. We always love to see our creation on the finger that it was destined for and yours looks really lovely, we know that you will enjoy wearing it and having your loved one close. With warm wishes Kristina Customer Care

Posted 2 years ago

“Great service - and the perfect collection to choose from”

Helpful Report

Posted 2 years ago

Dear Georgina, We do our best to offer a wide selection of quality urns to suit all tastes and budgets and to provide a simple and swift service, to try and make this sad purchase as stress-free as possible. We hope that your chosen scatter tube helps to make the final farewell a calm and special moment. Many thanks for your five-star rating fo our service, we really appreciate it. With kind regards Kristina Customer Care

Posted 2 years ago

“Ordered two teddy bears and they are lovely most welcome”

Helpful Report

Posted 2 years ago

Dear Susan, We are so pleased that you love the two memorial bears that you ordered from our website. We hope that when they are cuddled they will bring comfort and that the gentle smile on their faces will bring a returning smile from the sad recipient. Thank you so much for taking the time to leave us your review, I really love the bears too. With warm wishes Kristina Customer Care

Posted 2 years ago

“This is my 4th piece I have ordered. A* quality and service. Quick to respond to any questions or query. Really easy to order and deliver on time. So happy with my jewellery piece. It came packed so lovely with the makers name on it which is a lovely touch. Cannot recommend enough.”

Helpful Report

Posted 2 years ago

Dear Stephanie, Thank you so much for your lovely review and for your beautiful video. We are delighted that you have trusted us once again to create your fourth item and we are most grateful for your loyalty and pleased that you continue to be totally happy with your chosen item and with our service. We really appreciate your recommendation and complete review. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered a ring after I lost my grandad. I got a ring as I wanted him close for the big events in my life. Also wanted something subtle and lovely. When I ordered they kept me up to date with my order from start to finish they were amazing. I now have the ring I love it and will recommend to anyone”

Cherished Urns 5 star review on 24th September 2022

Helpful Report

Posted 2 years ago

Dear Ella-Louise, We are delighted that your granddad can now accompany you on all your important occasions through the bespoke memorial ring that we crafted for you with much care and respect. Thank you so much for taking the time to post your review and we are happy to hear that our regular updates throughout the crafting process were reasssuring and helpful. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful urns and ring thank you so much really is amazing , not sure what I expected but better than I could Of imagined”

Helpful Report

Posted 2 years ago

Dear Beverly, Thank you for also leaving us such a nice review of our company we very much appreciate your kind words and we are so pleased that you are totally happy with your chosen items. We hope that each one will bring you comfort with their beauty and fine craftsmanship and help you to feel a little better at this sad time. With warm wishes Kristina Customer Care

Posted 2 years ago

“I was very happy with the service and how quick the urn arrived. The product was as nice as it looked on the web site. I would recommend cherished urns to my family and friends.”

Helpful Report

Posted 2 years ago

Dear Sam Thank you very much for your review and recommendation, we really appreciate them. We are glad that you feel that we fairly represented the urn on our website and that you have been happy with the speed of our service. With kind regards Kristina Customer Care

Posted 2 years ago

“I purchased a ring with my grandads ashes in and he’s amazing it’s so subtle and means so much they were very quick and it’s lovely”

Helpful Report

Posted 2 years ago

Dear Ella-Louise, We are so pleased that we were able to create your chosen memorial ring quickly and that now your granddad will be accompanying you always. We are delighted that you love it and we hope that when you contemplate its profound beauty your heart may be filled with many happy memories of special times spent with a much-loved man. Many thanks for leaving us your reviews, we really appreciate them. With best wishes Kristina Customer Care

Posted 2 years ago

“Choosing the urn was simplicity itself with the website easy to navigate & place the order. Delivery was the next day with regular updates on the progress of the item.”

Helpful Report

Posted 2 years ago

Dear Brian, Thank you very much for your positive comments. we really appreciate them as we do our best to make this sad purchase as swift and simple as possible. We are so pleased that you were able to find the perfect urn to hold your loved ones' ashes and hope that it may bring some comfort to you and your family knowing that they rest peacefully in this beautiful place. With best wishes Kristina Customer Care

Posted 2 years ago

“Enjoy quality and fast delivery lovely products thanks”

Helpful Report

Posted 2 years ago

Dear Lisa, We are delighted that you love the two silver rings and the gold one that we crafted for you and with the time they took to create and send. We do our best to provide a fast and efficient service and to create amazing pieces of jewellery, so we are honoured to receive your five star rating of each item and our company. With kind regards Kristina Customer Care

Posted 2 years ago

“The quality of the product is great always answering my questions, took a few days longer than expected but worth the wait always treated with respect and made to feel confident the ashes would be looked after ,the wife absolutely loves it .”

Cherished Urns 5 star review on 18th September 2022

Helpful Report

Posted 2 years ago

Dear John, We are so pleased that our amazing team were able to answer all of your questions to ensure that this bespoke pendant was exactly as you wanted it to be. Many thanks for taking the time to leave us your lovely review and for sharing the photo of the Divine memorial pendant that we crafted for your wife with much care and respect. We know that she will find comfort in having her sister forever close to her heart. With best wishes Kristina Customer Care

Posted 2 years ago

“Me and my mom are so pleased with our rings, service was excellent very helpful x”

Cherished Urns 5 star review on 17th September 2022

Helpful Report

Posted 2 years ago

Dear Sarah, Thank you very much for leaving us your review and for sharing the lovely photo of the Waves ring that we crafted for you. We are delighted that you have been totally happy with our service and that you and your mum both love your chosen rings. We are sure that you will wear them in loving memory of someone very special. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very pleased with the quality and it is quite weighty. The design is neatly finished too.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are very pleased that you are happy with the keepsake urn that you selected. We do our best to offer a wide choice of styles and designs and we're delighted that you found one that you liked and hope that it will bring you comfort having a loved one close again. With kind regards Kristina Customer Care

Posted 2 years ago

“Excellent product and excellent service”

Helpful Report

Posted 2 years ago

Dear Rachel, Thank you for your five-star rating of our company. Your kind words are much appreciated as we all work hard to provide a caring and efficient service and to offer a wide choice of quality products at fair prices and yo ship them quickly and well-packaged. With best wishes Kristina Customer Care

Posted 2 years ago

“The beautiful ring I ordered for my sister is absolutely amazing . So pleased with this purchase and worth every penny Thank you 🙏”

Helpful Report

Posted 2 years ago

Dear Tracey, Many thanks for also leaving us your positive comments and rating our service with five stars. We are delighted that you are totally happy with the Rose gold ring that we created for your sister and that we engraved with some special words. We are sure that she will wear it with love and cherish it always. With warm wishes Kristina Customer Care

Posted 2 years ago

“A very good friendly and efficient service, and a lot of kindness.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Many thanks for your kind words. We really appreciate them as we all work hard to provide a caring and personalised service to ensure that every purchase is perfect and to try and make a sad time a little bit easier. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered the wings self fill pendant it came no problems at all for the money I payed it's stunning beautiful quality peace of jewellery only one bug bear the chain was to small but it was easily replaced I'd recommend anyone to buy from cherished urns.”

Helpful Report

Posted 2 years ago

Dear Mandy, Many thanks for your review and for recommending our service. We are so pleased that you love your chosen self-fill pendant and we hope that you found it easy to fill using the little funnel we send. We're sorry that the chain it came with to short for you but pleased that now it sits just as you like it and your loved one is forever close to your heart. With best wishes Kristina Customer Care

Posted 2 years ago

“I ordered a ring in memory of my mum and it is even more beautiful than it looked in the pictures. The service was fantastic with regular emails updating me and I can't recommend Cherished Urns highly enough.”

Helpful Report

Posted 2 years ago

Dear Kelly, Thank you so much for trusting us with some of your mum's precious ashes so that we could respectfully create your chosen ring. We are delighted that you love it and that it exceeded your expectations. Many thanks for your review and recommendation and we are pleased that you found our regular updates helpful and reassuring. With warm wishes Kristina Customer Care

Posted 2 years ago

“Bery pleased with the necklace”

Helpful Report

Posted 2 years ago

Dear Susan, Thank you for taking a moment to leave us your review, we really appreciate it. We are delighted that you are pleased with your chosen necklace and hope that having your loved one forever close to your heart will bring you comfort. With best wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews