Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service this company I absolutely love the ring that was made for me containing the ashes is my lovely dog it has been much admired by my friends”

Helpful Report

Posted 2 years ago

Dear Mavis, We are delighted that you love your chosen ring that we created for you with great care and that we engraved with your chosen words and we are pleased that your friends have admired its beauty. Thank you so much for taking the time to leave your review and for the five-star rating of our company. With warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent service, very easy to order and came really quick. My ring is beautiful, so pleased with it. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Dear Nickie, We are delighted that you are totally happy with your chosen ring and to hear that you found the whole process to be swift and simple. We do our best to make such an emotional purchase as stress-free as possible, so we very much appreciate your recommendation and nice review. With best wishes Kristina Customer Care

Posted 2 years ago

“I've used u twice now. Im very happy with the products I've ordered and ur service is very quick and easy. Always good after a loss of a loved one. Thankyou so much for making hard times a little more bearable. I wear jewellery every day and now I have my dad with me every where I go.”

Helpful Report

Posted 2 years ago

Dear Rachel, Repeat customers are our very best recommendation, so thank you for returning to us to create another very special piece of memorial jewellery for you. We are happy to have reunited you with your dad and we hope that you will find comfort in knowing that he is forever close and accompanying you always. Many thanks for your five-star rating of our service and for your lovely review, they mean so much to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very kind staff who offered the required support at a very difficult time for me. Helped me to choose the required items and very prompt delivery. Highly recommended”

Helpful Report

Posted 2 years ago

Dear Michael, We are so pleased that our team were able to assist you in choosing the items you were looking for. We aim to offer a caring service to try and make such sad purchases as swift and simple as possible, and our amazing team are always happy to help in any way they can to ensure the complete satisfaction of every valued customer. Many thanks for your lovely review and for recommending our service. With best wishes Kristina Customer Care

Posted 2 years ago

“Absolutely beautiful ring. Very professional company. Love it, thankyou.”

Cherished Urns 5 star review on 6th November 2022

Helpful Report

Posted 2 years ago

Dear Michelle, Thank you so much for your lovely review and for sharing the photo of the bespoke ring that we recently created to your specifications. We always love to see one of our creations on the finger that it was destined for, and yours looks really beautiful. We are sure that you will wear it with much love and cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“My jewellery arrived beautifully packaged and with lovely sympathy note and guarantee. The jewellery is beautiful. Service was excellent and I was kept up to date with my order progress. Very happy and wouldn't hesitate to recommend”

Helpful Report

Posted 2 years ago

Dear Sally, We are very pleased to hear that our regular updates throughout the creation of your two bespoke pieces of memorial jewellery were helpful and reassuring, and we very much appreciate your noting the care and attention that we put into all aspects of every item that we create. Thank you very much for your lovely review and recommendation, they mean a great deal to us, With best wishes Kristina Customer Care

Posted 2 years ago

“Great service. Beautiful jewellery”

Helpful Report

Posted 2 years ago

Dear Colin, We do our best to create amazing pieces of memorial jewellery and to make the whole process swift and simple, so we very much appreciate your review and five-star rating of our service. We are very pleased that you are totally satisfied with your chosen item and we are most grateful for your positive comments. With best wishes Kristina Customer Care

Posted 2 years ago

“My ring was absolutely beautiful. It took 6 weeks just like it said. I will certainly cherish it.”

Helpful Report

Posted 2 years ago

Dear Lorraine, We are delighted that you love the gold ring that we created for you with much care and respect, and we know that you will wear it with love and cherish it forever. Thank you very much for taking the time to post your review and we're so pleased that you feel that your unique ring was worth waiting for and that you have awarded it a five-star rating. With warm wishes Kristina Customer Care

Posted 2 years ago

“excellent service as a first time buyer. Lovely way to remember loved ones after they have passed away. Beautiful piece of jewellery.”

Helpful Report

Posted 2 years ago

Dear Geraldine, Thank you for trusting us to create this unique piece of jewellery for you so that your loved one can accompany you forever. We aim to offer a caring and personalised service and to make this sad purchase as swift and stress-free as possible so we very much appreciate your lovely comments and five-star rating of our company. With best wishes Kristina Customer Care

Posted 2 years ago

“Brilliant Service from beginning to end.”

Helpful Report

Posted 2 years ago

Dear Sushil, Many thanks for your positive comment and for taking the time to leave us your review. We very much appreciate it as we do our best to make such a sad purchase as swift and simple as possible and to provide a caring and efficient service and your five-star rating means a lot to us. With best wishes Kristina Customer Care

Posted 2 years ago

“A few members of my family ordered from the site and upon visiting the site which was very easy to navigate, I found there to be many urns for me to choose from and was very pleased with my purchase. Postage was super quick and I was kept updated along the way with an appt slot and when it was delivered; I would highly recommend Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear Vicky, Many thanks for your lovely review and five-star rating of our service. We are so pleased that you were able to encounter an appropriate urn from those that we offer as we do our very best to offer a wide choice of styles and materials to suit all tastes and budgets. We hope that your chosen urn will bring some comfort to you knowing that your loved one rests peacefully in this beautiful place. With kind regards Kristina CustomerCare

Posted 2 years ago

“Efficient, caring and so very helpful and professional. Thank you.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We pride ourselves on our caring and personalised service and we are so pleased that you have been totally happy with the attention that you have received. We do our best to make such sad purchases as simple and stress-free as possible so we are most grateful for your lovely review and positive comments. With best wishes Kristina Customer Care

Posted 2 years ago

“I ordered the urn for the ashes of our recently deceased dog . It is absolutely beautiful. A lovely reminder + fabulous candle urn. I have ordered 2 + would recommend anyone to purchase them. Also for myself I ordered the beautiful necklace. Again beautifully made + so delicate.”

Helpful Report

Posted 2 years ago

Dear Norma, We are delighted that you are totally happy with each of your chosen items and we hope that having your faithful four-legged friend accompanying you again is helping you to get through this sad time. Thank you very much for taking the time to leave us your lovely review and for giving our service a five-star rating. With best wishes Kristina Customer Care

Posted 2 years ago

“Good quality products and arrived within a few days of ordering.”

Helpful Report

Posted 2 years ago

Dear Julie, We aim to provide a wide choice of high-quality items and to ship them quickly and well-packaged to try and make this sad purchase a little bit easier. We are so pleased that you are happy with your chosen items and we hope that they may bring some comfort to you and your family at this difficult moment. With warm wishes Kristina Customer Care

Posted 2 years ago

“A fantastic friendly and professional service I love the fact that they put so much thought into to packaging of the items which are themselves of a very good quality”

Helpful Report

Posted 2 years ago

Dear Jannet, Thank you so much for your kind words and for noting the care and attention that we put into every detail of each item..including its packaging. We do our best to provide a caring and efficient service so your positive comments and five-star rating of our service are very much appreciated. With warm wishes Kristina Customer Care

Posted 2 years ago

“Absolutely brilliant service and throughout the process the communication was excellent and dignified. The rings are absolutely beautiful and we are so pleased with them such a thing to treasure forever. Would definitely recommend Cherished Urns to anyone who asks can't fault them at all. Thank you so much.”

Cherished Urns 5 star review on 31st October 2022

Helpful Report

Posted 2 years ago

Dear Kerrie, Thank you so much for your positive comments and for sharing the lovely photo of the bespoke ring that we created for you with great care and respect. We always love to see one of our creations on the finger that it was destined for ...and yours looks truly spectacular. We hope that when you contemplate its beauty your heart will be filled with many happy memories. many thanks for your five-star rating and recommendation of our service, it means a lot to us. With kind regards Kristina Customer Care

Posted 2 years ago

“I ordered a memorial ring incorporating my late wife's ashes, and now I have received my ring, I love, it, and although there was a bit of a problem with the courier delivering my ring, Cherished Urns were doing everything they could to resolve the issue from their end.”

Helpful Report

Posted 2 years ago

Dear Gary, We are delighted to have reunited you with your wife and we hope that having her close again is helping you to cope with this sad moment. We apologise again for the problem with the courier, but we are happy that our amazing customer service team were able to help to resolve it for you. Many thanks for your lovey review and five-star rating of our service. With warm wishes Kristina Customer Care

Posted 2 years ago

“Beautiful and excellent customer service. There was a technical issue with the delivery which was resolved”

Helpful Report

Posted 2 years ago

Dear Paul, We are most grateful for your kind words and five-star rating of our service. We do our best to make this sad time a little bit easier and we are pleased to hear that our amazing customer service team were able to resolve the problem with your deliver to your entire satisfaction. With warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent service and fast delivery, very good quality products”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We do our best to offer a wide choice of quality products at fair prices and to ship them quickly and well-packaged to try and make this sad moment a little bit easier. We are delighted that you are happy with your chosen item and we very much appreciate your lovely review and five-star rating of our service. With best wishes Kristina Customer Care

Posted 2 years ago

“Did a lovely job for my daughter ring for her 21st birthday of the ashes of her late nan and grandad thank you I will be ordering again ❤️”

Helpful Report

Posted 2 years ago

Dear Maxine, Thank you for trusting us to create this unique ring for your daughter's birthday so that her nan and granddad can be forever close and accompany her always. What a very special gift, and one that we a re sure that she will cherish forever and wear with much love. Many thanks for leaving us your review and we look forward to creating further bespoke pieces of jewellery for you and your family in the future. With warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews