Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jewellery. Great service”

Helpful Report

Posted 3 years ago

Dear Sharon, Many thanks for your positive comments. They mean a great deal to us as we all work hard to provide an outstanding personalised service and to create incredible pieces of bespoke memorial jewellery that will bring comfort and be cherished forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely delighted, prompt delivery and an excellent product.”

Helpful Report

Posted 3 years ago

Dear Ronald, We are so pleased that you were able to encounter the product that you were looking for on our website and that we could get it to you quickly. We try to make this sad purchase as simple and straightforward as possible and so we are very happy with your positive comments and five-star rating of our service. With best wishes Kristina Customer Care

Posted 3 years ago

“Quick and very good service.”

Helpful Report

Posted 3 years ago

Dear Linda, Thank you so much for your five-star rating of our service. We try to make things a little bit easier at this sad time by offering a wide choice of quality products that we ship quickly and well-packaged. We hope that your chosen product brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 3 years ago

“Delivery was speedy with no problems. Great service. Would recommend. Thank you for making a difficult time much easier.”

Helpful Report

Posted 3 years ago

Dear satisifed custoemer, Thank you so much for your review, we really appreciate your kind words as we do our best to offer a wide selection of quality products and to ship them quickly and well packaged to try and make things a little bit better at this sad time. Many thanks for also recommending our service. With best wishes Kristina Customer Care

Posted 3 years ago

“My ring and necklaces are superb. And I feel so close to my beloved son who died suddenly. My sister also purchased a ring . Thank you so much”

Helpful Report

Posted 3 years ago

Dear Mary, We are so pleased that you are totally happy with the ring and necklaces that we created for you with much love and respect and we are happy that they are bringing you comfort and helping you during this sad time. We hope that your sister is also finding peace wearing the ring that we crafted for her. Many thanks for your review, it means so much to us to hear how our creations are helping people and making a difficult moment a little bit better. With kind regards Kristina Customer Care

Posted 3 years ago

“Excellent service friendly staff”

Helpful Report

Posted 3 years ago

Dear Carol. Thank you so much for trusting us to create these two lovely elements to go into your glass locket so that you can have your loved one close by always. We are delighted that you have been happy with our staff's attention, as we pride ourselves on offering sincere, respectful, and personalised attention to all our valued clients. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very helpful and caring when dealing with my order and my husbands ashes, kept me in the loop regarding the order”

Helpful Report

Posted 3 years ago

Dear Clare, Our team work hard to provide a personalised and caring service and so we are most grateful to receive your positive comments We treat the ashes entrusted to us with the greatest of care and respect and use them to create amazing pieces of jewellery that will be treasured forever, Many thanks for your review. With best wishes Kristina Customer Care

Posted 3 years ago

“I ordered an urn for my mum at 4pm on Friday. It arrived at 11am on Saturday. Beautifully packaged and a lovely resting place for my amazing mum. Thank you so much!”

Helpful Report

Posted 3 years ago

Dear Louise, We are so pleased that you found an urn worthy to hold the precious ashes of your mum on our website and that we were able to get it to you quickly. We do our best to make this sad purchase as easy as possible and we are glad that you have been happy with our service and have awarded us a five-star rating, With best wishes Kristina Customer Care

Posted 3 years ago

“From start to finish cherished urn kept me updated. Once they received the ashes I received my jewellery within 2 days. Speedy service and I absolutely love my items. Thank you would definitely recommend.”

Helpful Report

Posted 3 years ago

Dear Annette, Thank you so much for your lovely review and for your recommendation. We are delighted that you love your chosen pieces of jewellery and that you are happy with the speed of delivery and with our regular updates throughout the process. We very much appreciate your kind words as we do our best to provide a swift and caring service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing service, delivery was so quick !! Found the perfect urn for my late husband. And it was made in our favourite place cornwall. Thank you again.”

Helpful Report

Posted 3 years ago

Dear Nicola, Thank you for also leaving us such a lovely company review. We are so pleased that your chosen urn, like all of our handcrafted urns, was made in your, and our, favourite place, and we are sure that you will find comfort in its beauty and fine details. With warm wishes Kristina Customer Care

Posted 3 years ago

“Looked very pretty. Was secure and appropriate. Make the internment dignified.”

Helpful Report

Posted 3 years ago

Dear Helen, We are pleased to hear that the practical design of the scattering tube you selected helped to make the internment a calm and peaceful moment. Thank you for taking the time to post a review, it really means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Fast delivery and the Child’s Urn is beautiful, the design and quality both excellent. Thank you so much.”

Helpful Report

Posted 3 years ago

Dear Julie, We are so pleased that you have been able to encounter the perfect urn to meet your needs on our website and we hope that its lovely design and fine craftsmanship will bring comfort and peace to you and your family at this sad time. Many thanks for leaving us your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Good quality and quick process time and safe delivery and communication throughout. I knock a star off as I added diamond dust with not much twinkle/appearance from it.”

Cherished Urns 4 star review on 26th August 2021

Helpful Report

Posted 3 years ago

Dear Diane, Thank you for leaving us your review and for sharing the photo of your special ring. We always love to see one of our creations on the finger that it was destined for, and yours looks really lovely, so dainty and elegant. The diamond dust is best appreciated in direct sunlight and it gives a subtle sparkle rather than a garish glitter. With best wishes Kristina Customer Care

Posted 3 years ago

“Good service and delivery. Very impressed with the quality and packaging of the urn. Would recommend the company to others.”

Helpful Report

Posted 3 years ago

Dear Pamela We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your loved one from those we offer on our website. We try to make this sad purchase as simple as possible by providing a wide choice of quality urns, packaging them well, and delivering them quickly. Many thanks for your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Bought a beautiful little urn for my gorgeous mums ashes. It’s stunning. Excellent quality of a sort of mother of Pearl and gold butterfly’s. Quite heavy for its size. It’s next to my bed and gives me great comfort. I also have a beautiful ring from cherished urns also. Lovely staff if you ring them and quick service. The urn came the next day. I wouldn’t hesitate to use them again. So lovely now that you can get all sorts of beautiful things for us to have our love ones very close to us. ❤️😇”

Cherished Urns 5 star review on 25th August 2021

Helpful Report

Posted 3 years ago

Dear Julie, Thank you so much for your lovely review. We very much appreciate your kind words as our team works hard to provide a caring and efficient servie and to offer quality items that bring comfort and that will be treasured forever. We are happy that having your mum close again is helping you through this difficult time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful item so well made”

Helpful Report

Posted 4 years ago

Dear Margaret, We are so pleased that you are happy with your chosen urn and we hope that it will bring comfort to you and your family with its beauty and fine details. We very much appreciate you taking the time to leave us your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“On the 3month anniversary of having to say goodbye to my gorgeous Mama. I'm so grateful to Cherished Urns to have made this absolute stunner of a ring for me. It contains mum's ashes so she will now always be with me wherever I go - what an amazing idea to keep your loved ones close. Designed specifically to how I required & they made it such an easy process to follow. Thank you @cherishedurns I absolutely love it & Mum would have too ♥”

Cherished Urns 5 star review on 24th August 2021

Helpful Report

Posted 4 years ago

Dear Emily, We are delighted that you trusted us to create this very special ring for you and now you can have your mum close by again, and we are sure that this bringing you comfort and peace. Thank you so much for your lovely review and for sharing the images of your beautiful ring, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Outstanding quality of service and goods fantastically wrapped supper fast delivery so overwhelmed with my ring it’s beautiful can’t thank u enough A***”

Cherished Urns 5 star review on 23rd August 2021

Helpful Report

Posted 4 years ago

Dear Jamie, Thank you so much for your positive review and for sharing the photo of the stunning bespoke memorial ring that we created for you. We are delighted that you love it and that you also noticed the care that we put into the presentation and packing of it. We are sure that you will wear this very special ring with much love and cherish it always, With warm wishes Kristina Customer Care

Posted 3 years ago

“prompt and swift deleivery of the items ordered which are absolutely fantastic.”

Helpful Report

Posted 4 years ago

Dear Gerald, We are so pleased to hear that you are totally happy with your chosen items and with the speed of delivery. We aim to make every purchase from us as smooth and swift as possible to try and make things a little better at this difficult moment. Many thanks for posting your review, it is very much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Great service, fast delivery. My black box came with a few marks on it maybe glue. But overall beautiful urn for my mum.”

Helpful Report

Posted 4 years ago

Dear Heather, We are pleased that you were able to encouter an urn worthy to hold the precious ashes of your mum and that we were able to get it to you quickly. We do our best to offer a speedy and simple service to try and make things a little bit better at this sad time. Many thanks for posting a review. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews