Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my ring didn't take long for my ring to arrive x”

Helpful Report

Posted 3 years ago

Dear Lesley, We are delighted that you are happy with the unique ring that we recently created for you and that we were able to get it to you quickly. We hope that our regular updates throughout the crafting of it were helpful and hopefully made the waiting time pass quickly. Thank you so much for posting your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very good service and lovely ring arrived within a few days”

Helpful Report

Posted 3 years ago

Dear Christine, We are so pleased that you love the bespoke ring that we created for you with much respect and care. We try to make the whole process quick and as stress-free as possible so we very much appreciate your positive comments and nice review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service Excellent quality!”

Helpful Report

Posted 3 years ago

Dear Fiona, Thank you so much for your five-star rating of our service and we are so pleased that you have been happy with the quality of your chosen items. We try to make everything as swift and simple as possible so we really appreciate your kind words. With best wishes Kristina Customer Care

Posted 3 years ago

“Highly recommend. The customer service is brill. I Received the item beautifully wrapped. Unfortunately I can not take a photo as it has been wrapped for a Christmas gift for my mum.”

Helpful Report

Posted 3 years ago

Dear Kerry, We are sure that your mum will be delighted with her Christmas gift and we are very pleased that you trusted us with this special task. We really appreciate your recommendation and positive comments as we all work hard to provide an outstanding level of customer service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Service was perfect from beginning to end Item as l expected it to be thankyou”

Helpful Report

Posted 3 years ago

Dear Sandra, We are pleased that your chosen item was just as you imagined it to be as we do our best to fairly portray all of our products. We also do our best to offer an excellent service so we very much appreciate your lovely review. With kind regards Kristina Customer Care

Posted 3 years ago

“Can’t thank you enough for the first class service you provide ,your customer service is A* . Nothing was too much trouble ,every message was replied promptly , thank you so much .i love my ring with my amazing dads ashes in ❤️ I’ve received many compliments , I have recommended you to friends , family and strangers x”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for your lovely review and for recommending our service to others. We very much appreciate your kind words as we all work hard to provide an outstanding and caring service. We are sure that you will wear your special ring with much love and cherish it always. With best wishes Kristina Customer Care

Posted 3 years ago

“Was so pleased with the beautiful necklace and pendants and the speed in us receiving them”

Helpful Report

Posted 3 years ago

Dear Sandra, We are delighted that you have been totally happy with your chosen pieces of jewellery and we hope that they will bring comfort to the wearer knowing that their loved one is still close and accompanying them always. Thank you very much for taking the time to leave us your review and for giving our service a five-star rating. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service would recommend quick and fast service..very professional”

Helpful Report

Posted 3 years ago

Dear Peter, Thank you very much for your review and for giving us your recommendation. We are delighted that you have been totally happy with our service as we do our best to make everything simple and stress-free. With kind regards Kristina Customer Care

Posted 3 years ago

“Excellent service fast delivery and beautiful products really pleased with my urns thankyou”

Helpful Report

Posted 3 years ago

Dear Corrina, We are so pleased that you were able to encounter urns worthy to hold the precious ashes of your loved one and that you found our service to be quick and efficient. We try to offer a wide choice of quality urns and to pack them well and deliver them quickly to try and make things a little bit easier at this sad time. Many thanks for your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Extremely pleased from ordering to receiving could track the order change delivery date the urn came in a lovely presentation box could not pleased everyone I spoke with very helpful”

Helpful Report

Posted 3 years ago

Dear Susan, We do our best to make this sad purchase as swift and straightforward as possible so we very much appreciate your positive comments and nice review. We hope that your chosen urn may bring some comfort to you and your family knowing that your loved one rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love my ring and my son loves his dog tag. service was excellent.”

Helpful Report

Posted 3 years ago

Dear Victoria. We are pleased to hear that you and your son are happy with your chosen items. We do our best to offer a wide choice of styles to suit all tastes and to make the whole process as quick and simple as possible. We hope that they will bring you comfort and that you will cherish them forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“The necklace is beautiful such a fitting tribute in such sad circumstances . The placing of my order was done in absolute respect to my late son thank you Cherished Urns”

Helpful Report

Posted 3 years ago

Dear Karen, Thank you very much for your review. We do our very best to offer a caring and respectful service as we understand the sad situation our clients are passing through and we are glad that you have been satisfied with the attention that you received and with your beautiful necklace. We hope that having your son close to your heart will bring you some comfort at this difficult time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very nice urn for my dad. Easy ordering process and arrived quickly. I'd recommend without hesitation.”

Helpful Report

Posted 3 years ago

Dear Alyn, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your dad and that you found our website easy to use. We hope that this lovely urn may bring you some comfort knowing that he rests peacefully in this lovely place. Many thanks for taking the time to leave us a review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very happy dealing with Cherished Urns. They took utmost care and respect for their customers. Very responsive and helpful. Keep up with the good work xx”

Cherished Urns 5 star review on 9th December 2021

Helpful Report

Posted 3 years ago

Dear Virna, Thank you so much for your kind words and positive review. We do our best to make purchasing a piece of memorial jewellery from us as swift and simple as possible and we are so pleased that your experience has been a good one and that you are totally happy with the stunning ring that we created for you with much care and respect. With best wishes Kristina Customer Care

Posted 3 years ago

“I cant thank you enough for such a beautiful ring with my beautiful dads ashes and such good communication informing me every step of the way. Will highly reccommend thankyou!!”

Helpful Report

Posted 3 years ago

Dera Teresa, Many thanks for your positive comments and for giving us your recommendation. We are delighted to have been able to reunite you with your dad and we are sure that having him close is going to help you through this sad time. Thank you for also sharing the photo of your bespoke ring, we always love to see our creation on the actual finger it was made for and yours looks stunning. With warm wishes Kristina Customer Care

Posted 3 years ago

“Cherished urns provided us with a excellent service at a really good price we were very happy with the quality of the urn and the speed of delivery”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for also leaving us such a nice review of our company. We do our best to offer a wide choice of high-quality products at fair prices and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We are pleased that your shopping experience with us has been a positive one. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with all my orders beautiful workmanship”

Helpful Report

Posted 3 years ago

Dear Alison, We are delighted that you have been happy with your chosen items and we hope that they may bring you some comfort at this sad time. Thank you very much for posting your review and for awarding us a five-star rating, it is much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“I am so pleased with the service and piece of jewellry I had made with Cherished Urns. I was kept informed all the way through the process and my ring is beautiful! and arrived beautifully packaged.”

Helpful Report

Posted 3 years ago

Dear Heidi, Thank you very much for taking the time to post your review and for noting the care and attention that we put not only into every piece of jewellery that we create but also into the packaging of it. We believe that those extra little touches make this special item even more special and we are sure that you will cherish it always and wear it with much love in your heart. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordered 2 rings both beautiful and perfect size, kept me informed all the way would definitely recommend”

Helpful Report

Posted 3 years ago

Dear Christine, Thank you very much for trusting us to create these two bespoke rings for you and we are delighted that you are totally happy with them both. We are glad that our regular updates through their creation were helpful and we really appreciate you taking the time to post your review. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful jewellery made with the ashes of our loved one very quick to receive back aswell highly recommended.”

Helpful Report

Posted 3 years ago

Dear Denise, Thank you very much for your positive comments and for giving us your recommendation. It means a lot to us as we all work hard to provide a swift and caring service and to create amazing pieces of jewellery that will be cherished always. We hope that your chosen item will fill your heart with many happy memories. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews