Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It had to be the best for my late wife’s ashes, and this Urn is the best, top quality , beautifully engraved, not cheap, but quality costs and this is top quality. Highly recommended.”

Cherished Urns 5 star review on 10th March 2022

Helpful Report

Posted 3 years ago

Dear Michael, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your wife from those that we offer on our website. We hope that when you contemplate the beauty of this stunning urn your heart may be filled with many happy memories and that these may bring you some comfort at this sad time. Thank you so much for recommending our service and for sharing the lovely photo of your chosen teardrop urn. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service. the urn arrived within 48 hours as promised. The packaging was excellent. It has now holding my late husbands ashes.”

Helpful Report

Posted 3 years ago

Dear Angela, We hope that your chosen urn may bring some comfort to you and your family knowing that your husband's ashes are resting peacefully in this lovely place. We aim to offer a wide choice of quality urns, package them carefully, and ship them quickly, to make this sad purchase as swift and simple as possible, so we very much appreciate your positive comments and five-star rating of our company. With warm wishes Kristina Customer Care

Posted 3 years ago

“I received my ring today, it fits perfectly, it's beautiful and the whole process of ordering was so simple. The communication was excellent throughout. I can't recommend highly enough. Alison Blackmoore”

Cherished Urns 5 star review on 9th March 2022

Helpful Report

Posted 3 years ago

Dear Alison, Thank you very much for posting your review and for your positive comments. We very much appreciate your recommendation and many thanks for sharing the photo of the stunning memorial ring that we created to your specifications. We are very happy that you found the whole process to be straightforward and simple as we do our best to make this sad purchase as easy as possible. With best wishes Kristina Customer Care

Posted 3 years ago

“What a lovely company.. emailed straight back with reassurance and info. Packages to send Dad off arrived quickly with clear instructions. Website was a bit of a pain but that might be used error rather than cherished urns fault. Locket and chain arrived in beautiful packaging. Dads name was mispelt on the certificate but not a problem a kind caring email was received and new certificates arrived asap. Chain is very thin but does the job maybe they could give you choice of a thicker chain? Overall very happy with the company and also the product x I have Dad close to my heart for ever x”

Cherished Urns 5 star review on 8th March 2022

Helpful Report

Posted 3 years ago

Dear Mrs AK, We are delighted that you trusted us to create this special glass locket and elements so that your dad can be forever close to your heart. With regards to the chain we do offer chains of different lengths and styles on the order page, we are sorry that you did not notice this option and we apologise again for the spelling error on your authenticity certificate. Thank you so much for your detailed review and positive comments they mean a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Really lovely urn just the right size, perfect 🥰”

Helpful Report

Posted 3 years ago

Dear Dianne, We are so pleased that you were able to find the perfect urn from the selection that we offer. We do our best to provide a wide choice and to package each urn carefully and ship it quickly to try and make this sad time a little bit easier. Thank you very much for leaving us your review, it is greatly appreciated. With warm wishes Kristina Customer Care .

Posted 3 years ago

“We really like the look of the urn we purchased and arrived within days of ordering, really good service and website easy to use.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are very pleased that you found our website easy to use and that you were able to encounter the ideal urn to hold your loved ones' ashes. We do our best to make the whole process as swift and simple as possible to try and make this sad time a little bit better. Many thanks for your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Very please with the ring and service, couldn’t fault my experience with Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear Stephen, Thank you so much for your positive comments and for taking the time to leave us a review. We are delighted that you are totally happy with your chosen ring and with our service and we hope that wearing it may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“See the product review below!”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for also awarding our company a five-star rating. We are so pleased that you have been happy both with your chosen item and with our service. With kind regards Kristina Customer Care

Posted 3 years ago

“Absolute love the ring made with our cat's ashes, I went for the emerald green and diamond dust - everytime I wear it I always get complimented. It's pretty and allows me to have my cat with me all the time ❤”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted to have reunited you with your furry friend and hope that having your beloved pet accompanying you again is helping you at this sad time. We are so pleased that you love the ring that we crafted for you with much care. Thank you so much for finding the time to leave us your review, we really appreciate it. With warm regards Kristina Customer Care

Posted 3 years ago

“Beautiful ring ,as always great service ,”

Helpful Report

Posted 3 years ago

Dear Ann, We are delighted that you love the bubble band ring that we recently created for you and that you have again been totally happy with our service. Returning customers are our very best recommendation so thank you for being loyal to us, it means so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I got a ring with ashes. They were so kind. Made sure I felt happy and comfortable and they were super adaptable. Thank you for your care and your ring is 🥰”

Cherished Urns 5 star review on 6th March 2022

Helpful Report

Posted 3 years ago

Dear Donna, Thank you so much for your lovely words and for sharing the photo of your bespoke ring. We always love to see our creation on the finger that it was destined for, and yours looks really stunning. We know that you will find comfort wearing it and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with the quality”

Helpful Report

Posted 3 years ago

Dear Rosemary, We are delighted that you are totally happy with the quality of your chosen urn and we hope that knowing that your loved one rests peacefully in this special place may bring some comfort to you at this sad time. Thank you so much for taking a moment to post your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“I was very pleased with the service and products I received. My order was quick and efficient and I was updated with my order. Very pleased with the jewellery. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Dear Deborah, Thank you for also leaving us such a nice review of our company and for giving us your recommendation. We try to make a sad purchase as simple and swift as possible so we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 3 years ago

“You get a varied selection of products to choose from. Easy ordering. Came well presented in lovely boxes. I ordered one silver ring in one design & another design in rose gold & they are absolutely beautiful. I’ve had so many comments. When I wear them I know my mum is always with me where ever I go.”

Cherished Urns 5 star review on 5th March 2022

Helpful Report

Posted 3 years ago

Dear Paula, We are so pleased to have reunited you with your mum and that through these two bespoke rings she can now accompany you always. Many thanks for sharing the photos of your two lovely rings, they are both absolutely stunning and we know that you will wear them with much love and cherish them always. Thank you for leaving us such a nice review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Highly recommend Cherished Urns. From the minute I placed my order, I was kept updated with each step of the process. I felt they really cared for and respected my mums ashes. My ring is stunning and I truly feel mum is with me when I wear it. I will definitely be ordering from them again. Thank you so much to everyone at Cherished Urns.”

Cherished Urns 5 star review on 4th March 2022

Helpful Report

Posted 3 years ago

Dear Ann, Thank you so much for your heartfelt review and for sharing the photos of the special ring that we created for you with much care, respect and love. We are delighted that you found the process to be swift and simple as we do our best to make everything as stress-free as possible. We very much appreciate your recommendation of our service and we look forward to creating more bespoke pieces of jewellery for you in the future. With warm wishes Kristina Customer Care

Posted 3 years ago

“Love the ring it has given me a little comfort so thank you so much”

Helpful Report

Posted 3 years ago

Dear Ada, We are so pleased that you are finding it comforting wearing your special ring and knowing that your loved one still accompanies you. Thank you so much for leaving us your review, it means a lot to us to know that our products are helping people to get through a sad time and making them feel a little bit better. With warm wishes Kristina Customer Care

Posted 3 years ago

“I cannot speak highly enough of Cherished Urns. The whole system was faultless, communication was excellent and the lady I spoke to was lovely. They handle a very delicate subject with great care and respect. Thank you”

Helpful Report

Posted 3 years ago

Dear Andrew, Thank you so much for also posting such a nice review of our company. Your kind words mean a lot to us as we all work hard to provide a caring and attentive service and to create amazing pieces of memorial jewellery that will be worn with love and cherished forever. With kind regards Kristina Customer Care

Posted 3 years ago

“We have used this company before and were so impressed we didn’t hesitate to use them again, as we needed a scatter tube at very short notice. Thank you for making a difficult time as good as it could be. Good to support a family firm too. I thoroughly recommend this company.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for returning to us for another sad purchase and for leaving us such a nice review. We do our best to offer a wide choice of quality items and to ship them quickly and well packaged to try and make this difficult moment a little bit better. Many thanks for giving us your recommendation we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Cannot recommend highly enough. Service from start to finish was quick and faultless, as was the standard of jewellery we received.”

Cherished Urns 5 star review on 28th February 2022

Helpful Report

Posted 3 years ago

Dear Nicola, Thank you very much for your lovely review and for giving us your recommendation. Many thanks, also, for sharing the photo of the two bespoke rings that we created for you. We always love to see our creations on the fingers that they were made for and they both look stunning and we are sure that they will be worn with love and cherished forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am over the moon with my Rose Gold Bumble Bee with green resin and diamond dust - my little Lola was my world and now I have her with me all the time - thank you so much for this fabulous and well crafted necklace - it also said 5 - 6 weeks for the Rose Gold and I had my piece within a week THANK YOU”

Helpful Report

Posted 3 years ago

Dear Lisa, We are so pleased to have reunited you with Lola and happy that we were able to create your chosen item in less time than anticipated. Thank you so much for taking a moment to leave us a review, your kind words really mean a lot to us and we hope that being able to have Lola always close to your heart will bring you comfort. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews