Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely Beautiful product, excellent service. Received my item back in a week they treated my loss of my husband and eldest daughter with respect and how I received my necklace was treated with respect and care. Thank you.”

Helpful Report

Posted 3 years ago

Dear Rosemary, Thank you for also taking the time to leave us such a lovely company review. We do our very best to provide a personalized caring and respectful service so we are delighted that your shopping experience with us has been a positive one. We are so pleased that we have reunited you with your loved ones and we know that you will wear this special pendant with much love and cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Thankyou so much for the beautiful ring very much admired”

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Posted 3 years ago

Dear Glenys, We are so pleased that you are totally happy with the bespoke ring that we crafted for you with much care and respect and that you are receiving positive comments about it. Thank you so much for leaving us your review, and for giving us a five-star rating. With best wishes Kristina Customer Care

Posted 3 years ago

“Couldn’t be happier with the service and products”

Helpful Report

Posted 3 years ago

Dear satisfeid customer, Thank you very much for posting your review, we are delighted that you have been happy with our service and our products. We offer a wide choice of quality products and we ship them quickly and well-packaged to try and make this sad purchase as swift and simple as possible. We hope that your chosen item may bring you so some comfort at this difficult time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Absolutely fantastic service. The urn arrived on time in perfect condition. More than pleased with our choice. It was just what mum would love.”

Helpful Report

Posted 3 years ago

Dear Carole, We are so pleased that you were able to encounter the perfect urn to hold the precious ashes of your mum from those we offer. We do our best to offer a wide selection to suit all tastes and budgets and to pack them carefully and ship them quickly to try and make this sad purchase as swift and simple as possible. Many thanks for posting your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“I I'm so happy and emotionally it's beautiful”

Helpful Report

Posted 3 years ago

Dear Julie, We are delighted that you are totally happy with your chosen item and hope that it may bring you comfort and peace at this sad time. Many thanks for posting your review, your kind words mean so much to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“very quick service”

Helpful Report

Posted 3 years ago

Dear Carol, Thank you for also posting your review of our company, we are so pleased that we were able to get your ring to you quickly. We do our very best to provide a quick and efficient service and we are glad to hear that you are happy with your chosen item. With best wishes Kristina Customer Care

Posted 3 years ago

“Used this company twice and both times they have been very professional and met my needs . Will beusing them again”

Helpful Report

Posted 3 years ago

Dear Beverley, Returning customers are absolutely our very best recommendation, so thank you for coming back to us to create another unique piece of memorial jewellery for you. Thank you also, for posting such a nice review and we look forward to creating another item of bespoke jewellery for you in the future. With warm wishes Kristina Customer Care

Posted 3 years ago

“I have shopped twice before and I am about to make another purchase. The service is excellent from start to finish. I Highly recommend it.”

Helpful Report

Posted 3 years ago

Dear Kathryn, Thank you so much for returning to us to purchase another item. Repeat customers are our very best recommendation as they confirm that we are doing things right! Your lovely review and recommendation are much appreciated and we hope that your chosen memorial bear will bring comfort to some young people after the loss of their Nan. With warm wishes Kristina Customer Care

Posted 3 years ago

“Quick and easy service. Great communication from start to finish. Couldn't be more happier with my beautiful ring, thankyou very much 😊”

Cherished Urns 5 star review on 16th March 2022

Helpful Report

Posted 3 years ago

Dear Melanie, Thank you so much for your lovely review and for sharing the photo of the unique memorial ring that we recently created to your specifications. We always love to see our creation on the finger that it was destined for and yours looks really lovely, we are sure that you will wear it with much love and cherish it always. With best wishes Kristina Customer Care

Posted 3 years ago

“Highly delighted with my recent purchase of an Urn and memory bear. My Daughter is also happy with her bear. A few treasured memories have been tucked inside. Would recommend using this company. They have high standards and great service provided”

Helpful Report

Posted 3 years ago

Dear Sharon, Thank you for also leaving such a nice review of our company and for recommending our service. We do our best to provide a caring and efficient service to try and make things a little bit better at this sad time. We are sure that your daughter will cherish her memorial bear forever and we hope that he may also bring her comfort. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful urn. Easy to order and quick delivery. Beautifully presented. The teardrop is a fitting tribute to a wonderful man .”

Helpful Report

Posted 3 years ago

Dear Veronica, We are delighted that you found ordering easy and that you have been happy with our service and speed of delivery. We do our best to make this sad purchase as swift and simple as possible and to offer a wide choice of urns to suit all tastes and budgets. We hope that your chosen teardrop urn will bring comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love my necklace its stunning!! These people this company is amazing im so thankful for my necklace its amazing i would absolutely recommend them!! Well worth the wait and the fact its so delicatley made is beautiful.”

Cherished Urns 5 star review on 15th March 2022

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Posted 3 years ago

Dear Danielle, We are so pleased that you love the bespoke necklace that we created for you with much care and respect in 9k gold. All of our gold items are made to order and do take a little longer, so we are so glad that your feel it was worth waiting for. We are sure that you will wear it with love and cherish it always. Many thanks for posting your review and for sharing the lovely photo and for giving us your recommednation. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered my precious ring with my Dads ashes, was contacted every step of the way, instructions were clear, idiots guide on what to do, was informed when ashes were received, reassured that ashes were in a safe place, informed when ashes would arrived and arrived on time.”

Cherished Urns 5 star review on 14th March 2022

Helpful Report

Posted 3 years ago

Dear Ellen, We try to make the whole process as simple and stress-free as possible, so we are pleased to hear that you found ordering your bespoke ring to be simple and that our regular updates throughout its creation were helpful and reassuring. We are sure that you will wear it with much love in your heart and that knowing that your dad is still accompanying you will bring your comfort. With warm wishes Kristina Customer Care

Posted 3 years ago

“I had no problems picking out the urn that I wanted. The sight was easy to follow and so were the payment details. They also kept in touch at every step from receiving my order to when it would be delivered”

Helpful Report

Posted 3 years ago

Dear Jacqueline, Thank you so much for taking the time to post your review and for your positive comments. We do our best to make this sad purchase as swift and simple as possible so we are pleased o hear that your experience with us has been a good one. We hope that your chosen urn may bring comfort to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“Cherish Urns were very helpful and professional, the items I ordered arrived safely and on time. Would and have used on two occasions.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that once again you have been satisfied with our service and products. We try to make this sad purchase simple as possible and returning clients are our very best recommendation as they confirm that we are doing things right, so, thank you very much for coming back to us again. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered a beautiful ring with mum & dad’s ashes encased in the resin. So many colours and styles to choose from. I am absolutely delighted with my choice and it’s nice to know I have them both close to me once again 💚. I would thoroughly recommend this company, their products and service is excellent.”

Cherished Urns 5 star review on 13th March 2022

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so happy to have reunited you with your mum and dad through the lovely bespoke ring that we created for you with much care and respect. We are delighted that you are totally happy with your selection and with our service and we very much appreciate your recommendation, positive comments and nice review. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful product, prompt delivery within two days, well pleased. G.S.J.”

Helpful Report

Posted 3 years ago

Dear Gilbert, Thank you very much for your review and five-star rating of our service. We are delighted that you are totally happy with your chosen item and that we were able to get it to you quickly as we do our best to make this sad purchase as swift and simple as possible. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent customer service, quick to respond to orders and delivery was much quicker than expected. Our jewellery is stunning and we couldn’t be happier with the finished items! Would definitely recommend!”

Cherished Urns 5 star review on 12th March 2022

Helpful Report

Posted 3 years ago

Dear Laura, Thank you for also posting such a nice review of our company and for recommending our service. We are delighted that you love both of the bespoke rings that we crafted for you with much care and respect and we are sure that they will be cherished forever and worn in memory of someone very special. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service, very easy to order and kept up to date throughout, very happy with my gorgeous ring, lots of compliments, would definitely use this company again.”

Helpful Report

Posted 3 years ago

Dear Angie, Thank you very much for awarding us a five-star rating and we look forward to creating another piece of bespoke memorial jewellery for you soon. We try to make the whole process as swift and straightforward as possible so we are delighted that your experience with us has been a positive one. With warm wishes Kristina Customer Care

Posted 3 years ago

“Absolutely outstanding service! I was kept well informed throughout the very quick process so I felt completely secure that my mum's ashes were being well looked after. The ring came in beautiful packaging and the ring itself is perfect. Even better in real life compared with the photos on the website. I am so, so pleased. Thank you!”

Cherished Urns 5 star review on 10th March 2022

Helpful Report

Posted 3 years ago

Dear Gem, Thank you so much for your lovely review and for trusting us with some of your mum's precious ashes so that we could create this stunning ring for you. Many thanks for also noticing the care that we put into the packaging and for sharing the lovely photo of your beautiful ring, it looks really lovely on the finger that it was made for. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews