Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent ordered on a Friday received on the Tuesday.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We do our best to make this sad purchase as swift and simple as possible so we are happy that we were able to get your chosen urn to you quickly and we hope that you may find comfort knowing that your loved one rests peacefully in this beautiful place. Many thanks for leaving us your review, we very much appreciate your positive comments. With best wishes Kristina Customer Care

Posted 3 years ago

“When we contacted them for a Mawgan teardrop urn, they thought they didn’t have any, but very kindly checked in their warehouse, and managed to find one for us. Which we were so grateful for as it is such a beautiful item. Nobody knows that it contains the ashes of our son, as it looks like an ornament. Highly recommend”

Helpful Report

Posted 3 years ago

Dear Lynne, We are so pleased that we were able to find a Mawgan Teardrop urn for you in which to safeguard the precious ashes of your son as we know how important it is to find just the right urn. We hope that when you contemplate its unique beauty your hearts may be filled with happy memories that will help you through this sad time. Thank you so much for taking the time to post your review and for giving us your recommendation. With warm wishes Kristina Customer Care

Posted 3 years ago

“From the very start of my order I had been kept informed at every step of the process. It was reassuring and a relief to be notified that the ashes had been received very quickly. The ring is excellent and looks beautiful. I would definitely recommend Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear Graham, We do our best to make the process of purchasing a piece of memorial jewellery from us as swift and stress-free as possible so we are pleased to hear that you found our regular updates throughout the crafting of your bespoke ring to be reassuring. Thank you so much for recommending our service and for leaving us such a nice review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“I was impressed with everything about them; the concept, the speed of reply, the delicate handling of what is for many a sensitive subject and the quality of the product I ordered. They could not have known, but the day my beautiful ring bearing my husband's ashes arrived was actually my birthday! That was a gift indeed.”

Helpful Report

Posted 3 years ago

Dear Angela, Thank you for also giving our company a five-star rating and for your positive comments, they really means so much to us. We are delighted that we reunited you with your husband on such a special day.....what a perfect birthday present. With warm wishes Kristina Customer Care

Posted 3 years ago

“From my initial inquiry to giving the gift to my wife, the staff were friendly, helpful and professional from start to finish. They answered every question and gave advice when needed and the memorial ring I bought was beautifully made, my wife loves it. Thank you”

Helpful Report

Posted 3 years ago

Dear Craig, We are so pleased that our amazing team were able to answer your questions and that they helped to guide you to the perfect ring to purchase for your wife. We are delighted that she loves it and we are sure that she will cherish it always and wear it with much love. Many thanks for your lovely review and kind comments, they means a lot to us as we all work hard to provide a caring and efficient service. With best wishes Kristina Customer Care

Posted 3 years ago

“Great communication from start to finish. Easy ordering process & a beautiful ring. Thank you”

Helpful Report

Posted 3 years ago

Dear Allison, Thank you for also posting such a nice review of our company we very much appreciate your positive comments. We are pleased that you found ordering to be simple and that our regular updates throughout the creation of your bespoke ring were helpful, as we do our best to make everything as simple and stress-free as possible. With warm wishes Kristina Customer Care

Posted 3 years ago

“Wonderful service, thoughtful and considerate. Ring arrived very quickly and lovely packaging. Really am so very happy and would recommend.”

Cherished Urns 5 star review on 27th March 2022

Helpful Report

Posted 3 years ago

Dear Joanne, Thank you for also leaving us such a nice company review and for noting the care and attention that we put into all aspects of the process. We do our best to provide a caring and attentive service so we very much appreciate your positive comments and recommendation. Your ring looks stunning and we're sure that wearing it will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful wooden urn arrived very promptly. Excellent quality and no problems at all with ordering or delivery. Beautiful final resting place.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you were able to find the perfect urn to hold your loved one's ashes and we hope that you will find comfort knowing that they rest peacefully in this beautiful place. We do our best to make this sad purchase as swift and simple as possible so we are pleased that you have been totally happy with our service and we very much appreciate your lovely review. With best wishes Kristina Customer Care

Posted 3 years ago

“I absolutely love my ring, perfectly made and just stunning, communications were quick and clear and I would definitely recommend which I've already done. I'll treasure forever, I couldn't be more thankful and grateful”

Helpful Report

Posted 3 years ago

Dear Carol, Thank you so much for posting for your review and recommending our service. Also, for sharing the lovely photo of the unique ring that we created for you and we are so pleased that you love it. We are pleased that your experience with us was quick and simple as we do our best to make everything as swift and stress-free as possible. With warm wishes Kristina Customer Care

Posted 3 years ago

“I received my order today and I must say thank you so much to Sinead the quality of the product and look is fantastic, as it was a gift for my mother with my dads ashes I must say a huge thank you to Sinead as this is really sentimental to the family, would highly recommend.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you are totally happy with the unique item that Sinead created for you with much love, care, and respect. We are delighted to have reunited your mother with your dad and we are sure that she will cherish this special piece of jewellery forever and wear it with much love. Many thanks for posting your review, and for recommending our service, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“I was pleased with everything and how much you kept me informed with what was going on. Thank you”

Helpful Report

Posted 3 years ago

Dear Tracey, We are pleased that our regular updates were helpful and hopefully calmed any worries that you may have had. We do our best to make everything as simple and stress-free as possible so we are most grateful for your kind words and positive review. With warm wishes Kristina Customer Care

Posted 3 years ago

“I can’t even explain how happy I am with my gorgeous necklace! I literally cried for hours after opening but happy tears! Thank you so so much! I am honestly in love with it and now my Grandpop will be close with me forever. Thank you thank you thank you”

Helpful Report

Posted 3 years ago

Dear Micaela, Thank you so much for your heartfelt review, it means a lot to us to hear how much comfort and joy our jewellery can bring and how it can help people to get through this sad time. We are delighted that we have reunited you with your Grandpop and we are very happy that you are totally happy with your chosen item. With kind regards Kristina Customer Care

Posted 3 years ago

“I am absolutely delighted with my ring the quality is exceptional. I am really pleased with my purchase.”

Helpful Report

Posted 3 years ago

Dear Debra, We are so pleased that you love your chosen ring and we are sure that you will cherish it always, and we hope that it will bring you comfort knowing that your loved one is still close by and accompanying you always. We do our best to offer a wide slection of quality products to try and make this sad purchase as simple as possible so we are delighted that you are totally happy with our choice. Thank you very much for posting your review and for your five-star rating of our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service, blown away by the product, honestly was just expecting an Urn but arrived in a beautiful box, exceptional value for money.”

Helpful Report

Posted 3 years ago

Dear David, Thank you for also leaving such a positive review of our company, it means a lot to us. We do our best to offer a wide choice of quality urns and to pack them carefully and ship them quickly to try and make this sad purchase as swift and simple as possible, so we really appreciate your kind words. All the very best Kristina Customer Carte

Posted 3 years ago

“I was very impressed with the respect l was paid and the beautiful pendants that were made for me.”

Helpful Report

Posted 3 years ago

Dear Susan, All of our expert jewellers put much care, love, and respect into every item that they create, so we are delighted that you have been totally happy both with the finished product and with our service. Thank you so much for taking the time to post your lovely review, we really appreciate it. With best wishes Kristina Customer Carte

Posted 3 years ago

“Great service from beginning to end. I'm in love with my ring its beautiful, thankyou Cherished Urns.”

Cherished Urns 5 star review on 22nd March 2022

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for posting your lovely review and for sharing the photo of the stunning bespoke ring that we recently created for you. We always love to see one of our rings on the finger that it was crafted for and yours looks truly amazing. We are sure that you will find comfort wearing it and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Dear Josie, Thank you for also posting your review of our company. We do our best to provide a caring and efficient service so we really appreciate your kind words. With warm wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love my memorial necklace with my dads ashes in. Professional and quick service Thankyou so much x”

Cherished Urns 5 star review on 20th March 2022

Helpful Report

Posted 3 years ago

Dear Gemma, Thank you for also leaving us such a nice review of our company and for sharing the photo of your stunning pendant. We are delighted to have been able to reunite you with your dad and we are happy that you found the whole process to be quick and simple. With best wishes Kristina Customer Care

Posted 3 years ago

“Amazing service and super fast delivery! Ordered on the saturday and our rings were delivered by the Friday and its so much better in person than in the pictures!”

Helpful Report

Posted 3 years ago

Dear Kelly, Thank you for also leaving us such a nice review and for sharing the photo of your stunning ring. We always love to see our creation on the finger that it was designed for and yours looks absolutely amazing. We are delighted that you have been happy with our service and that your ring is even better than anticipated. With wrm wishes Kristina Customer Care

Posted 3 years ago

“Great personal service. Was kept informed of where the order was upto and my ring was made and delivered promptly.”

Helpful Report

Posted 3 years ago

Dear Beverly, We are so pleased that our regular updates throughout the crafting of your ring were helpful and hopefully allayed any worries that you may have had. We aim to provide a swift and simple service ao we very much appreciate your kind words and five-star rating of our company. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews