Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wonderful piece of jewellery for my sister to keep forever. Incredibly quick service , so pleased with the pendant. Extremely professional company to deal with , they showed empathy and kindness to our loss which was very comforting right now. Thank You.”

Helpful Report

Posted 3 years ago

Dear John, We do our best to provide a caring and efficient service so we are most grateful for your positive comments as we try to make the whole process as swift and stress-free as possible. We are delighted that your sister is totally happy with the bespoke piece of jewellery that we created for her with much care and respect and we hope that wearing it may bring her comfort at this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fantastic service and value for your money!”

Helpful Report

Posted 3 years ago

Dear Kenneth, Thank you for your five-star rating of our company, we are delighted that you have been totally happy with our service and with your chosen item. We do our best to provide a quick and simple service and to offer a wide choice of quality products to try and make a sad purchase a little easier. With kind regards Kristina Customer Care

Posted 3 years ago

“Amazing company I ordered my urn on Friday. It was delivered on the Monday They kept me fully informed at all times. Some companies can learn from this company Only one word Amazing”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you very much for your amazing review! We are delighted that you are totally happy with the speed of our service and we hope that your chosen urn may bring you comfort knowing that your loved one rests peacefully in this beautiful place. With warm wishes Kristina Customer Care

Posted 3 years ago

“The urn is so beautiful, I showed it to my sister said it was beautiful too, be glad to finally get mum and have her at home with us.. Glad to have chosen you just by visiting Google and your company was the first that came up. Thank you for the beautiful urn and the presentation box too, will be cherished for ever. Keep up the good work.. Thanks again”

Cherished Urns 5 star review on 27th February 2022

Helpful Report

Posted 3 years ago

Dear Gloria, We are so pleased that you were able to find the perfect urn to hold the precious ashes of your mum and we are sure that knowing that she rests peacefully within this lovely place will bring some comfort to you and your sister. Thank you so much for taking the time to leave us your heartfelt review, it really means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I was extremely impressed with the speed and the look of the jewelry absolutely beautiful thank you very much”

Cherished Urns 5 star review on 26th February 2022

Helpful Report

Posted 3 years ago

Dear Nicola, Thank you very much for posting your review and for sharing the lovely photo of the Oceans ring that we recently created to your specifications. It looks really beautiful, and we are sure that you will wear it with much love and cherish it forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Easy to order, simple instructions to send ashes quick turn around on making the jewellery… perfect on that side of things. Thanks jo”

Helpful Report

Posted 3 years ago

Dear Joanne, Thank you for taking a moment to leave your review of our company. We are pleased that you found the instructions easy to follow and with the speed with which we created your chosen necklace as we do our best to provide a fast and stress-free service. With kind regards Kristina Customer Care

Posted 3 years ago

“It was really easy to order my beautiful ring ,I chose the metal,colour, style then I was sent a ring sizer & bag for ashes .I was informed when this arrived with the company & received my finished article a few days later - fabulous thank you”

Helpful Report

Posted 3 years ago

Dear Gill, Many thanks for your detailed review, we very much appreciate you taking the time to leave it. We are delighted to hear that you found the ordering process to be simple and that you were happy with the speed of our service as we do our best to make the whole process as quick and easy as possible. With best wishes Kristina Customer Care

Posted 3 years ago

“Adore my ring, I was very close to my grandad and he was looking forward to my wedding and now he will be there with me and always. Very Quick delivery!”

Cherished Urns 5 star review on 24th February 2022

Helpful Report

Posted 3 years ago

Dear Leonia. We are so pleased that we have made it possible for your granddad to accompany you on your special day and we are sure that having him by your side on this special occasion will mean a lot to you. Thank you very much for your lovely review and for sharing the photo of the bespoke ring that we created for you with great care and respect. With warm wishes and many congratulations Kristina Customer Care

Posted 3 years ago

“Absolutely love my ring. I even changed my mind after ordering and this was dealt with promptly and professionally. I was informed by email every step of the process and my order arrived much sooner than expected. I would definitely recommend Cherished Urns to anyone looking for that special piece of memorial jewellery and would be very happy to use them again in the future.”

Helpful Report

Posted 3 years ago

Dear Tami, Thank you for also leaving us such a positive company review. We really appreciate it as we work hard to provide an efficient and caring service and to ensure that every customer is completely happy with their chosen piece of jewellery. Our amazing team are always happy to help, advise, or make changes and we are delighted that you have been totally happy with the attention you received and with your unique ring. With best wishes Kristina Customer Care

Posted 3 years ago

“Professional service, took amazing care of our loved ones ashes emailed me to say they had arrived safe, emailed to say when I would receive product. Also quality product received exceptional service than you”

Helpful Report

Posted 3 years ago

Dear Robert, Thank you so much for your positive comments and nice review, they are very much appreciated. We do our best to make the whole process as swift and stress-free as possible so we are pleased to hear that our regular updates throughout the crafting of your pendant were helpful and reassuring. With best wishes Kristina Customer Care

Posted 3 years ago

“The item is beautifully made and It has a well on the top so you can light a tealight. It was presented in a lovely padded case which made it look even more expensive. well worth the money, I would of paid more.”

Helpful Report

Posted 3 years ago

Dear Susan, We are so pleased that you are happy with the quality and price of your chosen tealight and we hope that when you light the tiny candle the gentle flickering light will allow you to reflect on the wonderful times you spent with a departed loved one. Many thanks for your lovely review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Thankyou so much. I love the ring mostly being able to have both my babies on one ring 2 different colour hearts.”

Cherished Urns 5 star review on 23rd February 2022

Helpful Report

Posted 3 years ago

Dear Zena, Thank you so much for leaving us your review and for sharing the photo of the bespoke ring that we recently created to your specifications. We are so pleased that you found a design of ring that suited your needs as we do our best to offer a wide choice of styles. We love to see one of our creations on the finger that it was designed for, and yours looks really beautiful and we are sure that you will wear it with love. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing! My ring is so precious thank you”

Cherished Urns 5 star review on 21st February 2022

Helpful Report

Posted 3 years ago

Dear Sasha, We are delighted that you are totally happy with the special ring that we created for you with much care and respect. Thank you so much for taking the time to leave your review and for sharing the lovely photos, we really appreciate it. Your ring looks really lovely, so elegant and dainty and we are sure that you will find comfort wearing it and that you will cherish it always. With best wishes Kristina Customer Care

Posted 3 years ago

“Fantastic service from receiving the welcome pack to taking delivery. I am very impressed with my ashes signet ring 😀. Thank you to all the team.”

Helpful Report

Posted 3 years ago

Dear Kevin, Thank you for also taking the time to leave us such a nice review of our company, we very much appreciate your kind words as we all work hard to provide a caring and efficient service. Many thanks for sharing the lovely photo of your bespoke signet ring, we always love to see one of our creations on the finger that it was made for, and yours looks magnificent. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful ring and received quickly”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you are happy with the ring that we recently created for you and with our service. We do our best to make the whole process as swift and stress-free as possible so we really appreciate your positive review and five-star rating of our service. With kind regards Kristina Customer Care

Posted 3 years ago

“i found this web site was easy to navigate, once i had ordered i was kepy updated on the progress of my order, it came earlier than antisipated & i love the ring it is well made & looks beautiful. my dad is always with me now. Thankyou Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear Susan, We are happy to have reunited you with your dad and we are sure that having him close and accompanying you always will bring you comfort and peace. We are delighted that you love the ring that we created for you and that you have been happy with our service as we try to make the whole process as swift and simple as possible. Many thanks for leaving us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very simple and straightforward process, cherished urns provides updates on every step of the way to provide peace of mind on the whereabouts of your ashes, the final product is beautiful and something I will cherish forever”

Helpful Report

Posted 3 years ago

Dear valued customer, Thank you very much for posting a review and for sharing the photo of the lovely earrings that we recently created to your specifications. We are so pleased that you found our regular updates reassuring and that you have been totally happy with the entire process and with your chosen item. With best wishes Kristina Customer Care

Posted 3 years ago

“Very good service would recommend”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for your five-star rating of our service, we really appreciate it as we aim to make a sad purchase as simple and stress-free as possible. We very much appreciate you finding the time to post your review and we hope that your chosen item may bring you some comfort at this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“A truly great service. From receiving the order pack in the post, to help with the order itself and then the prompt turnaround and delivery of my ring. The service was impeccable and the ring I ordered is beautiful.”

Helpful Report

Posted 3 years ago

Dear Julie, Thank you so much for your lovely review. Your positive comments mean so much to us as we work hard to provide a caring and efficient service and to produce amazing pieces of jewellery that will be cherished forever. We are sure that your bespoke ring will fill your heart with happy memories when you contemplate its profound beauty. With best wishes Kristina Customer Care

Posted 3 years ago

“Great service. Respectful of loved one’s ashes. Great customer service. Would highly recommend.”

Helpful Report

Posted 3 years ago

Dear Joanne, Thank you for your review and for sharing the photo of the unique ring that we created for you with much care and respect. We very much appreciate you recommending our service and we hope that your special ring will bring you comfort and fill your heart with peace knowing that your loved one is still close by. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews