Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure ordering from cherished urns from start to finish we have a lovely bracelet for my sister for when she gets married we lost our mum 3 years ago so to have a bracelet with our mums ashes in .it will be like she is with her. And the way the bracelet turned up it was packaged very good and professional and sent back the rest of our mums ashes aswell. Thankyou”

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Posted 3 years ago

“Excellent service at what was a very emotional time for me thank you”

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Posted 3 years ago

“We ordered 4 rings with our Dad's ashes and, they are amazing. The service was great and the delivery was so fast I posted on the Saturday, ashes would of been with them Monday and we had all 4 rings perfectly packaged and delivered by the Friday. What makes it lovely also is the certificate of authenticity works highly recommend thank you so much cherished urns ❤”

Cherished Urns 5 star review on 12th February 2022

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Posted 3 years ago

“I absolutely love it so pleased customer service was brilliant I felt was handled very respectful thank you”

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Posted 3 years ago

“Excellent and compassionate service, communication from start to finish, hard to fault. (Though I would have appreciated more diamond dust!) My ring is beautiful, extremely tasteful and very comforting.”

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Posted 3 years ago

“Very pleased with the items we bought”

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Posted 3 years ago

“Would use Cherished Urns again, ordering is easy and everything explained and dealt with in a sympathetic manner. My memorial ring is better than I was expecting, thank you”

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Posted 3 years ago

“Absolutely fantastic job of putting some of my Dads ashes in a ring of my choice - it felt very personal as you were given a certificate with the name of the person who made your item, mine was Harrison, and all felt like it had been done with care and love - have already recommended them to a friend of mine and the amount of people who have commented on it being beautiful is amazing”

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Posted 3 years ago

“Very pleased with my purchase arrive very quickly . Can highly recommend”

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Posted 3 years ago

“Both my parents passed away the last two years so we wanted something close to our hearts. Thank you for making this possible.”

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Posted 3 years ago

Dear Diane, We are delighted that we have helped to reunite you with your parents and we hope that your chosen item is bringing you comfort and helping you to get through this difficult time. We very much appreciate you taking the time to leave us your review and for your five-star rating of our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Really quick professional service thanks”

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Posted 3 years ago

Dear Malcolm, We are delighted that you have been totally satisfied with our service as we do our best to make a sad time a little bit easier. Thank you for posting your review and for giving us a five-star rating, we really appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“Very pleased with the choice on offer and the service from Cherished Urns. I ordered the Tribute Bamboo and was not disappointed, it’s lovely. Very fast delivery, highly recommend”

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Posted 3 years ago

Dear Karen, We are delighted that you encountered the perfect place for your loved one in the Tribute Solid Bamboo Semi-Permanent Urn for Cremation Ashes. We hope that its simple beauty will bring you comfort and peace. Thank you so much for taking the time to leave us your review and for giving us your recommendation. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordered a lovely ring and so glad I did ,from start to finish cherished urns customer service was fab,I deffo recommend this company the ring is stunning and value for money”

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Posted 3 years ago

Dear satisfied customer, We are delighted that you are totally happy with the bespoke ring that we recently created for you and with our service. Thank you very much for posting your review and for giving us your recommendation, it means so much to us as our customer service team work hard to provide an outstanding level of caring attention. With best wishes Kristina Customer Care

Posted 3 years ago

“Have used Cherished Urns twice in the last 2 years. Very happy with the products and service.”

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Posted 3 years ago

Dear satisfied customer, We are so pleased that returned to us for another item as repeat customers are our best recommendation and confirm that we must be doing things right! Many thanks for posting your review we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordered a urn gor my late father do easy to order was kept informed all the way through to delivery until it arrived and the product was well packaged and do lovely We are really happy to put my fathers ashes into the urn and it came in a beautiful box too well done cherished urns”

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Posted 3 years ago

Dear Patricia, Thank you so much for your lovely review, it means a lot to us. We are so pleased that you found an urn worthy to hold the precious ashes of your father and we hope that its loveliness will bring you some comfort at this sad time. With best wishes Kristina Customer Care

Posted 3 years ago

“Cherished Urns provided a very comprehensive choice and efficient helpful service.”

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Posted 3 years ago

Dear satisfied customer, We are very pleased that you were able to find the item you were looking for from the choice of products that we offer. We do our best to offer a wide selection to suit all tastes and budgets to try and make this sad time a little easier. With warm wishes Kristina Customer Care

Posted 3 years ago

“No waiting on the phone polite service short delivery and the tear drop I ordered was perfect. Many thanks. Trevor Bentley.”

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Posted 3 years ago

Dear Trevor, We are so pleased that you are totally happy with your chosen item and with the efficiency of our service. We try to make this sad time a little bit easier by offering a wide choice of quality products at fair prices and shipping them quickly and well-packaged. Thank you very much for your review, it is greatly appreciated. With kind regards Kristina Customer Care

Posted 3 years ago

“Absolutely beautiful. Urn comes in a black velvet pouch and also a black velvet box. Looks way more expensive than it actually was. Lovely quality. Fast service.”

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Posted 3 years ago

Dear Wendy, We are so pleased that you are happy with your chosen urn and with our service. We do our best to make this sad purchase as swift and simple as possible so we very much appreciate your positive comments and for taking the time to leave your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful urn and we bought 2 small matching ones, quick delivery and boxed lovely.”

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Posted 3 years ago

Dear Jane, We are so pleased that you are happy with the blue urns with butterflies that you chose the safeguard your mum's ashes and hope that will bring comfort to you and your family. Many thanks for posting your review, we are delighted that you have been totally satisfied with our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered 3pieces of memorial jewellery and they were absolutely beautiful, and I had to fone them up about something and were very helpful indeed, highly recommend them.”

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Posted 3 years ago

Dear Jane, We are pleased that our amazing team were able to help you when you called as we pride ourselves on our friendly and caring customer service. Thank you for trusting us to create these three pieces of jewellery for you and we are sure that each one will be worn in loving memory of someone very special. Many thanks for your five-star rating of our service and for giving us your recommendation. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews