Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service at a sad time, my daughter loves her ring and it reminds her of her grandad daily, quick delivery and kept informed at all times of when due, i can't thank u enough just fabulous”

Helpful Report

Posted 4 years ago

Dear Karen, Thank you so much for leaving us your lovely review, we very much appreciate your kind words. We are so pleased that your daughter is totally happy with the special ring that we crafted for her and we hope that knowing that her granddad is still close by and accompanying her always will bring her comfort and peace. Thank you for entrusting us with this special task and we hope that your daughter will cherish this very special gift forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“love it am so pleased. Thank you”

Helpful Report

Posted 4 years ago

Dear Christine, We are delighted that you were able to find the product to meet your needs on our website, as we do our best to offer a wide selection to suit all tastes and budgets. We hope that your chosen item brings you comfort and peace and that you will cherish it forever. With warm wishes Kristina CustomerCare

Posted 4 years ago

“After spending many hours looking for something special to place my mum's ashes in, I found cherished urns. The delivery was excellent along with the packaging. The urn is absolutely lovely. I have it placed on a table along with a photo of my mum and each night I light a candle and have a little chat 😀. Would definitely recommend this company to anyone looking for something that little bit special.”

Cherished Urns 5 star review on 21st November 2020

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that you were able to encounter a special urn worthy to hold the precious ashes or your mum on our website. How lovely that you have created a special place where you can still communicate with her and we are sure that this brings you comfort at this sad time. We hope that when you contemplate the beauty of this lovely urn you will find console knowing that your mum rests peacefully in this lovely place. Thank you so much for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Cherished Urns sent me a brochure of thier jewellery with all the things I needed for ordering, very promptly. I took a long time to make my decision then ordered it online followed by posting a small amount of ashes. I wanted a simple ring. My husband didn't like flashy and I am really pleased with the results.”

Helpful Report

Posted 4 years ago

Dear Cheryl, We are so pleased that you were able to encounter an option of a memorial ring that suited you and that your late husband would have liked. We do our best to offer a wide selection of jewellery to suit all tastes, and we hope that the special ring you chose will bring you comfort and peace and that you will cherish it forever. We try to make the ordering process as simple, swift, and straightforward as possible and we hope that our policy of keeping you updated throughout the crafting process as was helpful. Thank you so much for leaving us your review and for entrusting our company with this delicate task. With best wishes Kristina Customer Care

Posted 4 years ago

“Exceptional service, Shari answered all my emails quickly and efficiently and with compassion. I would have no hesitation in recommending this company”

Cherished Urns 5 star review on 20th November 2020

Helpful Report

Posted 4 years ago

Dear Michele, Thank you for leaving us such a nice review and for giving us your recommendation. Also, for sharing the lovely photos of the special memorial pendant that we recently created for you. We are sure that when you contemplate its profound beauty your heart will be filled with happy memories and that these may bring you comfort and peace. We are so glad that you were happy with our service, as providing caring and efficient customer care is if the utmost importance to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fantastic service, updates all the way. Pendants arrived in 3 days. My ring arrived today and it is stunning. Thank you so much for everything”

Helpful Report

Posted 4 years ago

Dear Debs, We are so pleased that you are totally happy with the pieces of memorial jewellery that you have purchased from us. We hope that each one brings comfort to the wearer and that they will cherish them forever. It's good to know that our regular updates regarding your order were helpful and we hope that they may have allayed any worries that you might have had. Thank you so much for your lovely review and for giving us your recommendation, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“This urn was beautiful just what I wanted the quality is fantastic would buy again from you thanks”

Helpful Report

Posted 4 years ago

“Fantastic service and very professional. The quality of the jewellery is very good and the service provided was brilliant! Would definitely recommend.”

Helpful Report

Posted 4 years ago

Dear Laura, Thank you so much for your lovely review and for giving us your recommendation. We very much appreciate your kind words as we all work hard to offer high-quality memorial jewellery that will be cherished forever and to produce an exceptional and caring service. We hope that your chosen piece of jewellery will bring you comfort knowing that your loved one is still close by. With best wishes Kristina Customer Care

Posted 4 years ago

“Beautiful Urn. Very good quality. Really pleased with the presentation case and service. Lovely item to have on display.”

Helpful Report

Posted 4 years ago

Dear satisifed customer, Thank you for also leaving such a lovely review of our company. We are delighted that you are totally happy both with the urn itself and with how it was presented. We try hard to make things a little bit easier at this sad time by offering a wide choice of quality urns and shipping them swiftly and well-packaged. We are sure that when you contemplate this lovely urn your heart will be filled with happy memories that bring you comfort and help you to find peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fantastic service and beautiful jewellery will definitely order some more xx”

Helpful Report

Posted 4 years ago

Dear Wendy, We are pleased that you are totally happy with the special piece of jewellery that you entrusted us to create for you. We hope that wearing it will bring you comfort and peace and that you will cherish it forever. Thank you for leaving us your review, we very much appreciate it and look forward to making some more pieces of bespoke memorial jewellery for you soon. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent service! Ordered Monday delivered on Wednesday afternoon. What more could you ask? A stress free transaction at a very stressful time.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you for leaving us your lovely review, we are so pleased that your found service to be both efficient and easy to use. We do our utmost to offer a wide choice of quality products and to ship them as quickly as possible to try and make things a little bit easier at this sad time. We hope that your chosen product brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“Brilliant response arrived quicker than expected and beautifully packaged”

Helpful Report

Posted 4 years ago

Dear Linda, We are delighted to hear that you are happy with our service and that your chosen product arrived sooner than expected. We do our best to make everything as swift and straightforward as possible to try and make things a little bit easier at this difficult time. Thank you for taking a moment to leave us your review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“I am absolutely thrilled with the beautiful ring that I had made using my Mam's ashes. The service was excellent and very attentive. I particularly liked receiving an email to let me know she 'had arrived'.”

Cherished Urns 5 star review on 19th November 2020

Helpful Report

Posted 4 years ago

Dear Nicola, Thank you for leaving us your lovely comments and for sharing the photo of the memorial ring that we recently made for you. We always love to see the finished ring on the finger that it was destined for and yours looks so beautiful and elegant. We are sure that wearing it will bring you comfort knowing that your mam is still with you and accompanying you always. We are glad that our emails letting you know when the ashes arrived and keeping you updated throughout the crafting process were helpful and allayed any worries you may have had. Thank you for entrusting us with this delicate task and we hope that you will cherish this special ring forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“I am extremely happy with my purchase.from ordering the ring to receiving it,it was very special.my ring was beautifulive got my mum with me always now.thankyou cherished urns ❤”

Helpful Report

Posted 4 years ago

Dear Mary, Thank you for also leaving us such a nice review of our company. It means a lot to us as we all work hard to create exquisite pieces of memorial jewellery that will be cherished forever and to provide outstanding and caring customer service. We hope that knowing that your mum is still close by and accompanying you whenever you wear your special ring, will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“I have used your company a few times now and all the stuff I have ordered is absolutely 💯 👍”

Helpful Report

Posted 4 years ago

Dear Mark, We are delighted that you have become a loyal customer and that you have been totally satisfied with each of your purchases from us. We do our best to provide top-quality products and an excellent service to all of your clients and we are so pleased that these have turned you into one of our many returning customers. Thank you for taking the time to leave us your review, it's much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Not the colour that I thought it would be, but the ring is beautiful though.”

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Posted 4 years ago

“Quick delivery”

Helpful Report

Posted 4 years ago

Dear Georgia, We are pleased that we were able to get your chosen product to you quickly as we endeavour to make the whole process as swift and stress-free as possible to try and make things a little bit better at this sad time. Thank you for finding the time to leave us your review we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Lovely item, arrived amazingly fast Co soldering current circumstances hadn't seen anything quite like it before and it was perfect.”

Helpful Report

Posted 4 years ago

Dear Siobhan, We are so pleased that you were able to find a suitable memorial pendant on our website and that we were able to get it to you quickly. We do our best to offer a wide choice of jewellery to suit all tastes and we hope that yours will bring you comfort. Thanks for leaving us a review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“I ordered this ring for my mums ashes and I couldn't be happier with it. The service, the time and the product couldn't be sny better. Such a smooth pleasant ordering process which you are kept up to date on. When it arrived today it was beautifully packed and presented. A highly recommended company to deal with. Thank you so much!”

Helpful Report

Posted 4 years ago

Dear Nat, Thank you so much for leaving us such a nice review and for giving us your recommendation. We really appreciate your kind words as we do our best to make the whole process as swift and stress-free as possible and to create incredible pieces of jewellery that will be cherished forever. We hope that wearing your bespoke memorial ring will bring you comfort, knowing that your mum is still nearby and accompanying you always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Ordered this urn for my mother's ashes. It arrived early, 2 days early actually. It is beautiful and came in a lovely velvet box and bag.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your mother on our website and that we were able to get it to you quickly. We do our best to make the whole process as swift and stressfree as possible and we are happy to hear that you were also satisfied with the care we take in packaging and presentation. We do try to make things a little bit better at this sad time We hope that this lovely urn brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews