Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my Husband's urn arrived within 2 days great delivery thank you very much. Mrs P Ling”

Helpful Report

Posted 2 years ago

Dear Pamela, Thank you so much for taking the time to leave us your review, we very much appreciate it. We are so pleased that you were able to encounter the perfect urn to hold the ashes of your husband and we hope that you will find comfort knowing that he rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 2 years ago

“Received my necklace a couple of weeks ago and I haven’t taken it off since, the presentation of the package sent back was lovely aswel, so happy with the finished product and it was sent back before the estimated time, I will be recommending this place”

Cherished Urns 5 star review on 28th August 2022

Helpful Report

Posted 2 years ago

Dear Natalie, We are so pleased that you love the necklace that we created for you and that you are enjoying wearing it and having your loved one forever close to your heart. Thank you very much for leaving us such a nice review and for awarding a five-star rating to our service, it means a lot to us as we all work hard to make such a sad purchase as swift and stress-free as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent service and very accommodating and understanding and delivered in the agreed timescale”

Helpful Report

Posted 2 years ago

Dear Catherine, We aim to offer a caring and personalised service so we very much appreciate your positive comments and nice review. We are delighted that you are totally happy with your chosen ring and with the speed of its delivery as we try to make everything as swift and simple as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“Myself my sister and my niece are so happy with our rings. Beautifully made and fit perfectly. We are so happy that we chose cherished urns to make our rings.”

Helpful Report

Posted 2 years ago

Dear Lynette, We too are very happy that you chose us to create these three bepoke rings for you and your family and we're delighted that they each fit well. Thank you very much for taking the time to leave us your review, we very much appreciate your five-star rating of our service. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful piece of memorial jewellery.”

Cherished Urns 5 star review on 25th August 2022

Helpful Report

Posted 2 years ago

Dear Elizabeth, We are delighted that you love the unique ring that we created for you and engraved with your chosen words. Thank you very much for sharing the lovely photo and for leaving us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered the silver locket from cherished urns and couldn’t be more happy with the professionalism and respect put into the handling of ashes as a whole and extremely happy with the end product of my item. I am extremely happy with my order and very grateful for the effort put into making it. They made sure it got to me in time for my dead which was another great part of my order Highly recommend”

Helpful Report

Posted 2 years ago

Dear James, Many thanks for your positive comments and for recommending our service. We are very pleased that we were able to create your locket within the requested timeframe as we know how much it means to have a loved one accompanying you again on a special occasion. With warm wishes Kristina Customer Care

Posted 2 years ago

“As the same as our last order. Beautiful product, very well pleased.”

Helpful Report

Posted 2 years ago

Dear Kevin, Thank you so much for returning to us for another item as repeat customers are our very best recommendation. Many thanks for your five-star rating of our service as we try to make this sad purchase as swift and simple as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“Kind and considerate timely communication. Very pleased with my ring and pendant. Will be ordering something else now.”

Cherished Urns 5 star review on 23rd August 2022

Helpful Report

Posted 2 years ago

Dear Susan, Thank you very much for your kind words and for sharing the lovely photo of your stunning Waves ring. We always love to see our creation on the finger that it was destined for, and yours looks really amazing. We know that you will wear it with love and cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Beautiful pendant. Just as it looks in the catalogue. Handled from initial enquiry to delivery with kindness and understanding. Will recommend to anyone who asks.”

Helpful Report

Posted 2 years ago

Dear Christine, We are delighted that you are totally happy with your chosen pendant and that it has met your expectations. We do our best to fairly represent all of our products and to make the whole process as quick and stress-free as possible, so we very much appreciate your recommendation and positive comments. With kind regards Kristina Customer Care

Posted 2 years ago

“I was delighted with the Urns. Very good quality and lovely presentation box”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are very pleased that you are happy with the urns you selected as we do our best to offer a wide choice of high-quality urns and to ship them quickly and well-packaged to try and make this sad purchase as simple as possible. Thank you very much for your review, we really appreciate it and we hope that your chosen items may bring comfort to your family. With warm wishes Kristina Customer Care

Posted 2 years ago

“Lovely urn for my mum. Excellent company to deal with. Quick delivery.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you were able to find the perfect urn to hold the precious ashes of your mum and we hope that you may find some comfort knowing that she rests peacefully in this beautiful place. Many thanks for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“Great service and the necklace was beautiful. They made sure they kept in touch throughout the whole process. Absolutely give a 5/5. Thanks again”

Helpful Report

Posted 2 years ago

Dear Terri, Thank you for also leaving us such a nice review of our company. We are pleased that our regular updates throughout the creation of your bespoke piece of memorial jewellery were helpful and reassuring and that you are totally happy with your glass locket and heart element. With warm wishes Kristina Customer Care

Posted 2 years ago

“I am so pleased with the quality of my urn. The packaging was excellent as was the delivery. From the time of ordering to the delivery was only a couple of days. Will highly recommend Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear Eileen, Thank you very much for your positive comments and for recommending our service. We do our best to make this sad purchase as swift and simple as possible to try and make this difficult time a little bit easier, so we are very pleased that you are totally happy with your chosen urn. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful urn as described delivered in time and with notifications/updates on progress of order and 2 hour window of expected time of delivery. Thank you”

Helpful Report

Posted 2 years ago

Dear Theresa, Thank you for your five-star rating of our service. It means so much to us as we all work hard to make such an emotional purchase as swift and easy as possible. We are glad that your chosen urn has met your expectations and we hope that it may bring comfort to you and your family with its loveliness. With best wishes Kristina Customer Care

Posted 2 years ago

“The service provided and the quality of the items supplied was excellent.”

Helpful Report

Posted 2 years ago

Dear Anthony, Thank you for also leaving us such a nice review. of our company. We very much appreciate it as we all work hard to provide a caring and effiecnt service and to offer a wide choice of quality products at fair prices. With warm wishes Kristina Customer Care

Posted 2 years ago

“Easy to order,quick delivery”

Helpful Report

Posted 2 years ago

Dear Valerie, We are very pleased that we have been totally happy with our service as we do our best to make this sad purchase as swift and simple as possible. Many thanks for taking the time to leave us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“Ordered pet tea light candle urn which arrived promptly. A lot bigger then what I was expecting but it was very good quality and came in a beautiful velvet presentation box. Would definitely recommend”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you for also leaving us your review of our company and for recommending our service. We do our best to provide all the relevant information so that our clients are totally happy with their selection and to offer a caring, swift, and efficient service to make this sad purchase as simple as possible. With warm wishes Kristina Customer Care

Posted 2 years ago

“So glad I chose Cherished Urns and I have already recommended to friends and family. Excellent customer service. The process was very quick and easy. My ashes ring is absolutely beautiful. Couldn’t have asked for more !”

Helpful Report

Posted 2 years ago

Dear Shirley, We too are glad that you chose us to create your bespoke ring and we are delighted that you are totally happy with our service and with your chosen item. We very much appreciate your lovely review and your recommendation and we hope that your special ring will bring you comfort when you wear it and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Urn dispatched very quickly.”

Helpful Report

Posted 2 years ago

Dear Paula, We do our best to make this sad purchase as swift and simple as possible so we are pleased that your experience with us has been a positive one. Thank you so much for taking a moment to leave us your review, we very much appreciate it. Warm wishes Kristina Customer Care

Posted 2 years ago

“Arrived on time, beautifully packaged & excellent quality...thankyou so much. Even the delivery driver handled it with care...so thoughtful xx”

Helpful Report

Posted 3 years ago

Dear Karen, We are delighted that you have been totally happy with your chosen item and with our service. We do our best to make everything as quick and simple as possible to try and make this sad time a little bit easier so we very much appreciate your positive comments and five-star rating of our service. Best wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews